Awful post sale
Awful post sale, no contact at all. I raised a complaint and got no reply, simply awful. Took commission for literally no work at all!

Reply from haart - Fishponds Estate Agents
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Information provided by various external sources
We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.
Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.
Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.
Our size and reach means we can get you moved, smarter.
We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.
755 Fishponds Road, BS16 3UP, Bristol, Bristol, United Kingdom
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Awful post sale, no contact at all. I raised a complaint and got no reply, simply awful. Took commission for literally no work at all!

Reply from haart - Fishponds Estate Agents
I’ve been with Haart (Fishponds, Bristol) for many years. They used to be OK, not great but OK. Now they are abysmal. As a landlord, I’ve been trying for months to speak to someone about my home before I try to sell it. No-one ever picks up the phone as they source that bit out to a ‘concierge’ call service. When they answer they say ‘all the agents are out or on a call’ and they will pass on the message. They don’t call back and they don’t answer emails either! I’m rarely lost for words but I find it diff to convey how awful company is. I live in US and depend on them to manage my home. It’s been a disaster. In 4 months every single agent who has been dealing with my home has left the company! All my emails bounce back. Use any company but Haart if you want to keep your sanity.

Reply from haart - Fishponds Estate Agents
Not happy with this agency at all!!! They are impossible to contact if you have problems. They appear to extract money whenever they can at every opportunity. They do not carry out inspections when they should be. They take their percentage every month for absolutely no effort. They repair problems using their contractors and then charge for poor repairs which have to be redone at the landlord’s expense. They rent out to first time renters without guarantors being in place and then when there is a problem paying the rent there is no easy recourse. Landlords avoid.

Reply from haart - Fishponds Estate Agents
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