haart - Lettings Agents Earley Reviews 

26
TrustScore 4.5 out of 5

4.4

193 Wokingham Rd, RG6 1LT Reading, GB


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Rated 5 out of 5 stars

Have recently been dealing with Ewan Plank who was trying to help me find a rental property. Unfortunately I found through another agent but Ewan’s communication was excellent. He listened, kept in t... See more

Rated 1 out of 5 stars

This agency was the first I chose when I put my flat on the rental market. Speaking with an agent who prioritizes gaining your business over your interests is not obvious at first. After 3 years of Ha... See more

Company replied

Rated 5 out of 5 stars

Zain was very helpful and welcoming at the viewing. He helped me with good answers towards all the questions I had in regards to the property and deposit! Very lucky for him!

Company replied

Rated 1 out of 5 stars

I've not received a single Property Income Statement on time since March. I had to point out that the tenants had underpaid rent. I have to email repeatedly and did raise a complaint. I've so far... See more

Company replied


Company details

  1. Real Estate Agency

About haart - Lettings Agents Earley

Information provided by various external sources

Please select the branch you have been in contact with from our locations so they can see your reviews!

We’re on a mission to get you moved.

We have unique technology that gets your home hundreds more clicks, agents who listen and will negotiate hard on your behalf, and you don’t pay us a penny until we succeed.

Sell smart: Think haart.

Get viewings, not just views

Flink is a unique technology that matches your home’s best features with things your buyers love, so they’re more likely to click, arrange a viewing and make an offer.

It’s not just local, it’s personal

Rather than concentrating on selling themselves, our agents focus on the reasons why you’re moving, so they understand how to help you best.

Big Benefits

Our size and reach means we can get you moved, smarter.

No sale, no fee

We don’t think you should pay a penny to someone to sell your home, unless they actually do. So we don’t charge you until we have.

BOOK YOUR FREE VALUATION BRANCH FINDER


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

26 reviews

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4.4

All reviews

(26)

397 reviews in the last 12 months

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Rated 5 out of 5 stars

Have recently been dealing with Ewan…

Have recently been dealing with Ewan Plank who was trying to help me find a rental property. Unfortunately I found through another agent but Ewan’s communication was excellent. He listened, kept in touch, was very friendly and personable whilst always being professional. Excellent Estate Agent, thanks Ewan!
Jo.C

June 23, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful!!

This agency was the first I chose when I put my flat on the rental market. Speaking with an agent who prioritizes gaining your business over your interests is not obvious at first. After 3 years of Haart fully managing my flat, I have nothing positive to say about them. While I can commend two staff members during that time, my overall experience with Haart has been unsatisfactory, and I do not recommend them. For instance, they allowed my tenants to take away two mobile heaters that I reimbursed them for purchasing. They charged for professional cleaning that never took place, leaving less obvious areas unclean. Communication was often poor, yet they had no issue taking their fees at source. I urge you to do your due diligence before entrusting your peace of mind to this estate agent.

July 24, 2024
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Dear Danny,
Thank you for your feedback. To clarify, we did not charge you for a professional clean on the most recent tenancy and therefore no clean was carried out. Additionally, the charges related to the deposit were approved by you before being deducted and there was no mention of the portable heaters. We are committed to transparency and fairness and are happy to discuss any further concerns you may have.
Kind regards,
Shakeerah, Property Management Manager

Rated 5 out of 5 stars

Zain was very helpful and welcoming at…

Zain was very helpful and welcoming at the viewing. He helped me with good answers towards all the questions I had in regards to the property and deposit! Very lucky for him!

June 7, 2024
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, David Brownbill, Branch Partner

Rated 5 out of 5 stars

I would like to say massive thanks David Brownbill and all team :)

I would like to say massive thanks this letting . All team are really amazing they was supported us to find a good property was really friendly . Thank you for your effort and hard work. My English is not first language , and I am really appreciate for you patient .
Special thanks to David Brownbill he was with us two difficult weeks , really supported and explained all steps. Now is so difficult to find and renting the property , but his positive gave me hope . And after Just two weeks he gave my ours key 🤗and plus little present compliment from them agency . A big massive thank you David 🌟🌟🌟

August 7, 2022
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Rated 1 out of 5 stars

Where's my excellent service?

I've not received a single Property Income Statement on time since March. I had to point out that the tenants had underpaid rent.

I have to email repeatedly and did raise a complaint. I've so far received an apology but I'd sincerely like to change letting agents as I'm tired of being ignored.

I'm paying for a fully managed service and yet Haart are unable to fulfill the most basic aspect of it.

May 12, 2022
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Hi Kay, thank you for leaving a review, we're sorry to hear you're having a bad experience. We would very much like the opportunity to address your concerns.

If you could contact us on reviews@haart.co.uk with details of the property you're referring to, we will escalate with the relevant team. Thank you.

Rated 5 out of 5 stars

friendly

about three years ago they helped me to get the great room and they shows respect to customers and helped me a lot. although it is a little bit slow to get my deposit back when I moved out, but they still deserve a five star. thanks to Haart in Reading.

October 30, 2021
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Rated 5 out of 5 stars

Joanne Kettle

emailed Joanne Kettle at Haart and got rapid response, confirmed that my deposit would be returned next working day

August 31, 2021
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Hi,
Thank you for taking the time to leave us a great review about your experience with us!

Rated 5 out of 5 stars

Thank you...

The team at Haart Earley are truly wonderful. They go above and beyond to help and have been managing our properties for a number of years. I could not ask for a more professional, kind and more caring bunch of individuals. Huge thank you to David and his team!!!

February 5, 2021
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your kind feedback. It is a pleasure to assist you!

Rated 5 out of 5 stars

Friendly and quick service.

Friendly and quick service.
Contact me and kept me updated with all information
Really helpful employee
Chloe and David were a big help with my property.

January 5, 2021
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your kind feedback. Please do not hesitate to contact us again if you need further assistance.

Rated 5 out of 5 stars

i needed an urgent move

i needed an urgent move, and David from Haart made this happen within a 10 day period, i couldnt of asked for better

December 11, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your kind feedback. Please do not hesitate to contact us again if you need further assistance.

Rated 5 out of 5 stars

Very positive experience with estate agency which is a first

David has been very responsive, professional and helpful throughout the process of me finding and moving into a new property. All those “big names” estate agencies in Reading should learn a thing or two from the Haart Earley branch.

November 23, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your kind feedback, it has been our pleasure to assist you. Please do contact us again whenever you need any further assistance.

Rated 5 out of 5 stars

Haart lettings

Haart lettings, Earley via David Brownbill have served us and our tenant excellent in the last four years.
Always friendly and helpful.
We will certainly be back at some point in the future.

November 23, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much for your kind feedback. It has been a pleasure to assist you, and we look forward to doing so again in the future.

Rated 5 out of 5 stars

I would like to give a Thumps Up to…

I would like to give a Thumps Up to Haart Letting as they are truly professional & Diligent.

November 13, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much for your kind feedback. Please do let us know if we can assist again.

Rated 4 out of 5 stars

A solid estate agents

Prompt most of the time, required some nudges along the way but I think this was due to the delay with working with the portal rather than it all being done in-house. Very happy with the end result!

October 16, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your feedback. Please do not hesitate to contact is anytime if you need anything further.

Rated 5 out of 5 stars

Helpful & Friendly

Chloe has been extremely helpful and friendly throughout the entire process. She has been able to answer any questions I have had and has put my mind at ease through what can be a very stressful experience. I would absolutely recommend haart lettings.

October 15, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Thank you very much indeed for your kind words. Please do not hesitate to contact us anytime if ever you need to.

Rated 5 out of 5 stars

Great service from Chloe

Great service from Chloe! Would recommend. Was made to fell very welcome and ensured me that she has the process of renting under. Control and well orginised.

July 12, 2020
Unprompted review
Rated 5 out of 5 stars

10/10 top job

I have the amazing Chloe helping me out. 10/10 customer service, very kind and a sweet person. top lass!

May 21, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Dear Customer,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

haart Earley (Lettings)

Rated 5 out of 5 stars

Gas safety inspection

Gas safety inspection and replacement hob fitting facilitated by Emily very quickly.

March 11, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Dear Customer,
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future.

haart Earley (Lettings)

Rated 5 out of 5 stars

Excellent

Excellent work from David and his colleagues everyone is helpful and caring to their customers

January 24, 2020
Unprompted review
haart - Lettings Agents Earley logo

Reply from haart - Lettings Agents Earley

Hi Seedy Kuyateh, thank you so much for your positive comments about haart Earley (Lettings)! We are always more than happy to assist you. Take care!

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