This place is trash. Sent me a broken product, would not pay for me to ship it back. Promised me reimbursement of the shipping costs, and now they won’t pay me. They did refund me the cost of the orig... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
This place is trash. Sent me a broken product, would not pay for me to ship it back. Promised me reimbursement of the shipping costs, and now they won’t pay me. They did refund me the cost of the orig... See more
Company replied
Mis-sold a product advertised as Turmeric shampoo, ingredient list shows there is no turmeric in the product at all. Don't waste your time or money on anything from this company as customer service w... See more
Watch out! They "forget" to tell you that they are shipping from England, so you will be paying a large pile of border taxes, AND when they finally tell you that it's a shipment from England, th... See more
DO NOT BUY ANYTHING FROM THIS SITE!!! Bought some Moroccan oil-fake product. Bottle seemed to be filled with a runny non scented oil. Definitely not Moroccan oil. Tried to contact customer services... See more
Haircare Megastore is a global marketplace that makes cross border shopping easy! At Haircare Megastore you can buy from global retailers in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We hope you find what you’re looking for!
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Watch out! They "forget" to tell you that they are shipping from England, so you will be paying a large pile of border taxes, AND when they finally tell you that it's a shipment from England, they deny you the right to cancel the transaction!!!
Customer service is ignoring your requests...
Just avoid this company! It's another company 'Fruugo' that's behind it, and they really don't give a flying f@€k about your requests...
Don't get trapped by them like i did. Now I'm resolving to contacting the legal system, just to have basic rights to cancel the parcel as a customer...
This page is a scam.. Ordered something over a month ago still i haven't received anything and they didn't provide any track & trace!
SCAM!! Avoid Avoid Avoid!!
This website is also valid for fruug.com. I placed an order 2 months ago, I haven´t received and not one is answering my email asking where are my products.. Now I will need to place a complaint with my CC in order to at least get back my money
I ordered over $600 worth of olaplex. It took over 3 months to arrive, and ended up being COUNTERFEIT product.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.