Been using hair planet hair extensions for over 2 years . I absolutely adore this company and their products . Tried nanos and decided to switch for wefts . Absolutely amazing quality. Last weft... See more
Company replied
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See what reviewers are saying
Received my shipment on time as always! Extensions installed on Friday and as soon as they were in my mood lifted. Quality is second to none and I have used this company for my extensions for years n... See more
Company replied
As stated before not the best quality hair I’ve had. A little disappointed in the way they’ve turned out in such a short period of time. I travelled abroad and made sure to use the correct products,... See more
Always the best hair ! Swear by it I've tried so many different companies nothing compares to the quality of hair planets extensions, and how long they last . Next day delivery too . Would never go a... See more
Company replied
Company details
Written by the company
Wholesale suppliers of 100% Indian and Russian Remy Human Hair Extensions. Next working day delivery with 2pm cut-off, and Free express shipping on orders over £150. Same Day Click and Collect from our warehouse YO8 5DD. 15% Trade Discount for qualified professionals. Order online at http://www.hairplanet.co.uk
Contact info
UNIT 4 BLACKWOOD HALL BUSINESS NORTH DUFFIELD, YO8 5DD, Selby, United Kingdom
- 08458382969
- sales@hairplanet.co.uk
- www.hairplanet.co.uk
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically takes over 1 month to reply
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Quick delivery and hair absolutely…
Quick delivery and hair absolutely amazing quality as always. Best hair supplier in Uk.
Thank you guys for excellent product 💖
January 6, 2025
Reply from Hair Planet Hair Extensions LTD
Thank you, Simona, for your fantastic review. Your continued custom is valuable to us, and we are so pleased that you love our products.
Reply from Hair Planet Hair Extensions LTD
Thank you for your review! We appreciate your support and are glad you like our products.
Really fast delivery
Really fast delivery, I ordered the deluxe hair sample ring and it’s unreal, extremely good quality.
January 3, 2025
Reply from Hair Planet Hair Extensions LTD
Thank you, Charley. It's fantastic to hear how happy you are with our products and service. Customer support is key to our business, and we appreciate you taking the time to leave us feedback.
Amazing servise
5*. 100%recommend and will buy again. Very helpful and quick to respond. And hairs are high quality! Very happy with purchase
December 5, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to give us such lovely feedback
Lovely quality of hair every time for a…
Lovely quality of hair every time for a reasonable price. Thank you
November 29, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Chloe for such a lovely review, your feedback is so important to us
Will definitely buy again 😊
Super fast free delivery, come next day after ordering.
The hair was a perfect match just from looking at shade online.
Daughter is very happy with her hair extensions 😃
December 20, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for your wonderful review and 5-star rating! At HairPlanet, we are dedicated to providing exceptional customer service and high-quality products. Your feedback means a lot to us, and we're delighted that you love our products. Thank you once again!
Reply from Hair Planet Hair Extensions LTD
Thank you for your outstanding review and 5-star rating! At HairPlanet, we strive to provide exceptional customer service and high-quality products. Your feedback means a lot to us, and we’re delighted to know you love our products.
The hair came so quick and really good…
The hair came so quick and really good quality very please with my hair
November 22, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Isabel for such a lovely review
Good
They always have what I need and a really good fast delivery. And the hair is lovely thank you
December 11, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Ann for your 5 star review
Quick easy to use service and great…
Quick easy to use service and great product quality
December 9, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for your review! We appreciate your support and are glad you like our products.
Been using it for while now ,and always…
Been using it for while now ,and always happy with quality
November 18, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Viktorija for such a lovely review, your feedback is so important to us
Amazing quality…feels so soft xxx
December 8, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you so much for leaving us a 5 Star review. We are thrilled that you had such a positive experience with us.
Great customer service
I have ordered these nano hair extensions before. The quality is second to none. I made a mistake and ordered wrong colour this time.
I contacted customer service by email and returned by tracked delivery and have received my new order all within a week.
Thank you.
November 30, 2024
Reply from Hair Planet Hair Extensions LTD
We're grateful for your excellent review and 5-star rating! At HairPlanet, we're committed to giving great customer service and top-quality products. Your feedback is important to us, and we're thrilled that you love our products. Thank you!
Excellent service with the best quality…
Excellent service with the best quality hair.
November 15, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for your outstanding 5-star review! We are thrilled that you had such a fantastic experience with us. We take pride in delivering top-notch customer care, and your feedback truly confirms the dedication and hard work we put into ensuring your satisfaction. We look forward to exceeding your expectations again in the future!
Fabulous quality hair returning…
Fabulous quality hair returning customer now for a year or so! Fast delivery never any problems x
December 4, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for taking the time to give us such lovely feedback
First time ordering and the hair is…
First time ordering and the hair is great. Delivered on time too
November 30, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for your outstanding 5-star review! We are thrilled that you had such a fantastic experience with us. We take pride in delivering top-notch customer care, and your feedback truly confirms the dedication and hard work we put into ensuring your satisfaction. We look forward to exceeding your expectations again in the future!
Easy to use easy to order and the…
Easy to use easy to order and the delivery is fast what more could you ask for :)
November 30, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you for such a lovely review, your custom and feedback is appreciated.
As a salon owner of 30 years my…
As a salon owner of 30 years my experience with planet hair was ok as a service but the hair quality is poor I will not be using again! I use prestige as a rule but this time I tried planet hair as I wanted to see if the comparison was similar but it’s not ! The bonds are cheap and too big the hair feels synthetic!
November 28, 2024
Reply from Hair Planet Hair Extensions LTD
Hi Kelly
Thank you for taking the time to review our products. We genuinely care about your experience and are committed to addressing any issues you may have encountered.
At HairPlanet, we pride ourselves on providing only the highest quality 100% human hair extensions. We carefully source our products and strive to offer them at competitive prices. Additionally, we have a 14-day no-quibble return policy, allowing you to inspect your purchase fully. If, for any reason, you are not satisfied, you can return the item according to our terms and conditions.
The item you purchased is the nano tip hair, which has a bond area; this section adheres the hair securely to the metal tip for ease of application with the tiny, discreet nano rings.
Upon checking your general account, I noticed that you had expressed interest in upgrading to a trade account for the 15% discount. Our team has been in touch to guide you through the necessary steps for this upgrade. However, we understand that you may not have been able to provide the required qualifications as yet.
If you need further assistance with your trade account upgrade or clarification of the returns process, don't hesitate to contact us at sales@hairplanet.co.uk. We are here to help you every step of the way.
Excellent quality hair
Excellent quality hair. My last set I ordered 1.5 years ago and is still in great condition.
November 28, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Alana for such a lovely review, your feedback is so important to us
The hair is amazing quality just need…
The hair is amazing quality just need to up your blonde colour range.
I ordered the same colour as the last time I ordered and hair come slightly more brassy then normal like the mixed colour wasn’t mixed enough in the making of them
November 26, 2024
Reply from Hair Planet Hair Extensions LTD
Thank you Lauren, we are so happy you love our hair, we appreciate your feedback and suggestions. Here at HairPlanet, we supply only 100% human hair products, meaning each batch is bleached and colour-treated to achieve the available shades. This can result in slight colour variations from colour rings and shade charts and, therefore, semitonal differences between stock batches sold,
With this in mind, we give the purchaser 14 days to inspect the product fully and decide if it is suitable for the intended purpose prior to installing/fitting it into a client's hair. If, for any reason, they are unsuitable, we offer a no-quibble return policy on all products.
If you need further assistance with a return or shade matching, rest assured that our team, with their extensive knowledge and experience, are here to help you find the perfect shade.
Kindest regards
SALES TEAM
Head Office
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