Hair Products Online Reviews 

225
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Scammers - elderly parents purchase clippers in December 2023 and they stopped charging not long after. The purchase was through Amazon but they are just sending them to these guys who are not respond... See more

Rated 1 out of 5 stars

Awful customer service. Bought clippers and after a month of use, I sent them back as they wouldn’t hold charge. Obviously a mechanical error/fault. They claimed they were fine but dirty, and sent the... See more

Rated 1 out of 5 stars

CON ARTISTS!!!! Bought an item from them. they sent a smaller item. Only when returning it did they turn around and force a refund after me telling them explicitly I wanted an exchange. Now myste... See more

Company replied

Rated 1 out of 5 stars

Bought a pulpriot toner..never used before..i emailed and fb chat to ask what developer i should buy. Email reply was i dont need developer So i used it..nothing happened Then recived a email sayi... See more

Company replied

Company details

  1. Wellness Center

Written by the company

Shop Top Brands for Men and Wome including best selling brand like Wahl, Wella, L'Oréal, Cuccio, Orly, Salon System and much more | Free standard UK delivery, order before 3pm for next day delivery.


Contact info

1.1

Bad

TrustScore 1 out of 5

225 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.1

All reviews

(225)

1 review in the last 12 months

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Rated 1 out of 5 stars

I.would like to.point out to anyone…

I.would like to.point out to anyone who.purchases L'Oréal hair dye to open before you purchase the boxes are not sealed so its easy to do.
The incorrect colour was inside my no.9
Blonde my hair turned dark grey
Which lead to my hair being bleach bathed the experience was awful and cost me almost 100 pound to correct the pain on my scalp.was very sore.
L'Oréal.offered me 11.00 for my. Trouble
I.let them keep it as they need 11.00 more than me .
Just be careful.or choose a brand who.seal.there boxes

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers - elderly parents purchase clippers in December 2023 and they stopped charging not long after. The purchase was through Amazon but they are just sending them to these guys who are not responding. Looking forward to taking these guys to small claims court to get some traction and reporting to trading standards.

August 6, 2024
Unprompted review
Rated 1 out of 5 stars

Bought a pulpriot toner..never used…

Bought a pulpriot toner..never used before..i emailed and fb chat to ask what developer i should buy.
Email reply was i dont need developer
So i used it..nothing happened
Then recived a email saying sorry yes you do need developer.
I asked for a refund based on there incompetent advise and was refused as well as blocked from fb page immediatly

September 9, 2022
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

This was not purchased from Hair Products Online Ltd

Rated 1 out of 5 stars

I returned well maintained clippers…

I returned well maintained clippers stop working 1 m send back I been told noting wrong with clippers just dirt but not true and refusing to give me refund or return my clippers that I paid back February very rude customer services

July 31, 2022
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Awful customer service. Bought clippers and after a month of use, I sent them back as they wouldn’t hold charge. Obviously a mechanical error/fault. They claimed they were fine but dirty, and sent them back with the blade completely tampered with and not fit for immediate purpose, and when raising these concerns was met with rudeness, sarcasm and hostility. Dreadful.

April 30, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company
Customer service is an absolute disgrace just rude
They sent the wrong item but won’t rectify there mistake
Awful company

February 18, 2022
Unprompted review
Rated 1 out of 5 stars

Please read this before ordering from here.

Returned a faulty item to be told it was not faulty and had been used (which it hadn't) so would not be issuing a refund. No names on the very rude e-mails either. So this thieving company now have the goods and the money and are refusing to do anything about it. Absolutely disgusting. I implore anyone reading this, please shop elsewhere. As if the goods aren't what you expected, they wont care once they have your money.

January 22, 2022
Unprompted review
Rated 1 out of 5 stars

I Wouldn’t buy from them again

If I’d read these reviews before I’d bought a hair dryer from them, I would have bought from elsewhere. Hair dryer packed up, just after the 1 year was up. Hair products online Ltd were abrupt and completely unhelpful.

November 21, 2021
Unprompted review
Rated 1 out of 5 stars

Dreadful

Dreadful, dreadful, dreadful. DO NOT USE, like others have said, very rude, zero customer service.
Beware of fake reviews.

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

Dear Hair Products Online Ltd Team

Dear Hair Products Online Ltd Team,
This is not really a review about your services. We noticed that you were selling our brand (Redone) in the UK and we tried calling you without success.
Legally, you need an autorisation to commercialise our goods, so please could you get back to us to discuss.
Kind Regards,

November 9, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service - very rude, they don't care about costumers.
I purchased a wella Invigo Nutri Enrich Deep Shampoo and conditioner from this company. Contacted them because I receive a text message in my phone says your parcel was arrived thanks, but I don't get nothing, so I write because of that. they asked for me to check with neighbour's, so I do that and turn back, they simple told me to open a complain true Ebay, they don't want to solve nothing they don't care. So the Ebay return to like no refund because I got the parcel, I
really shock how they accuse someone like that, if I got the parcel why I will complain?
The funny thing is a order a hair mask for another company and I receive o the same day no problem because I be home waiting, but Currie of them never comes. And in the product like that is supost they ask for signature or left a paper to you like I left on the neighbour's door 30 example. No I was nock the doors of my neighbour's like 5 to ask if they got something for me, and my street has like 100 neighbour's, it's not my job to check that I pay for delivery and I was at home. So unfer, I
have never ordered with this company before and I never will again. They will take your money and not give you any basic customer service. 1 star is generous is supost 0.

September 14, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service - Barry’s very rude.

I purchased a Black Wahl Finale Super Shaver from this company through Amazon. Was only purchased 9 weeks ago and the items battery became damaged and started making a terrible sound for no reason. Contacted them and they asked for me to send the product back. They then tell me that the product I sent them wasn’t the one I purchased which isn’t correct. I have never ordered with this company before. I politely asked if they could send it back to the manufacturer which they also refused. Amazon eventually gave me a refund but beware - avoid this company like the plague. They will take your money and not give you any basic customer service. 1 star is generous.

September 8, 2020
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

thank you for your 'review' the item you returned to us was not the item purchased 9 weeks, it was the item you purchased from us on ebay in 2016 as stated the item you returned we have not sold for over 2 years and you are 3 years outside of the warranty.

Rated 1 out of 5 stars

DISGUSTING CUSTOMER SERVICE

Bought gamma absolute hitter for £99.90 on amazon. The item came faulty, sent it back and still receive NO refund. Requested for an alternative item as exchange and rejected. No compensation given and no refund. Poor customer service.

June 20, 2020
Unprompted review
Rated 1 out of 5 stars

I wanted to order on Ebay..

I wanted to order on Ebay... Asked how much shipping costs to Germany, and if they also have osmo chromaplex no 2... And they blocked me! It's Not possible to order! Whats wrong about a question about shippingcosts and different articles? No.. Not 1 Star... Just 0!I Don't understand why...

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service I would recommend…

Excellent service I would recommend this company to anyone fast service well packaged and good quality goods

August 2, 2019
Unprompted review
Hair Products Online logo

Reply from Hair Products Online

Thank you for your feedback, we really appreciate it. Hope to see you shopping again soon.

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