HairZing Reviews 

292
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I wear these every day & love them for multiple reasons. They don’t kink your hair, hold GREAT all day, lay flat/are very user friendly, have a fair color collection, come in 2 different sizes (or h... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process, fast and efficient delivery process and good communication along the way. Have ordered many times and never a problem. And I love my new Hair Zing.

Rated 5 out of 5 stars

This is my second very happy review of HairZings medium combs because they work great in my fine thin hair. I highly recommend and brag about all 4 beautiful combs in my collection. It’s like having j... See more

Rated 3 out of 5 stars

Main complaint is that I had to pay extra shipping to the post office in order to receive the shipment. Hairzing didn’t pay the correct amount to ship it. Besides that I like the product, I ordered th... See more

Company details

  1. Hair Product Store

Information provided by various external sources

Quickly Create Beautiful No-Damage Hairstyles. Women Like You Use HairZing Daily to Easily Style Their Hair Safely Without Pressure, Pulling or Pain. Traditional women’s hair accessories permanently break and pull hair, plus need constant re-adjusting. So we created new, non-slip stretch combs that protect hair & holds the look you want, so you can stay focused, stylish and comfortable all-day long.


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4.6

Excellent

TrustScore 4.5 out of 5

292 reviews

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4.6

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(292)

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Rated 4 out of 5 stars

These little hairzings are very nice.

These little hairzings are very nice. They hold the hair pretty well but with my fine hair, I have to add more hair to get them to hold. I think I will be able to use them often. I like the raspberry color very much. I would probably use more if more colors were offered. I also like the comb as it is not wire. The wire sometimes tends to bend out of shape when I use other hair zings.

December 12, 2020
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Reply from HairZing

Judith-
My hair is so thin & fine I am able to put it all up with ONE mini zing which is sorta funny, sorta makes me feel I should invest in a waist length wig. :) We have more Mini sets planned for the Spring on both Plastic and Wire combs. I would DEEPLY APPRECIATE any thoughts on colors since you like the Raspberry Pop of Color. Would it be OK if I reached out by email and contacted you for some of your thoughts? Best- Francesca at HairZing

Rated 5 out of 5 stars

I love HairZing!

I love HairZing!! It keeps my Natural Hair uplifted and together.
And then....... they now have a "Small Baby Zing" , perfect for the front of my hair, and Stylish.

Thank you HairzIng!!!

December 10, 2020
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Reply from HairZing

Janel-
We love you right back! So happy to know the Mini's are working for you. Please drop me an email anytime you want to share ideas on new colors and designs. We. Are. Listening.
Warmly- Francesca on Team ZIng

Rated 5 out of 5 stars

Simply the Best!!!

I wear these every day & love them for multiple reasons. They don’t kink your hair, hold GREAT all day, lay flat/are very user friendly, have a fair color collection, come in 2 different sizes (or hair types) & most importantly for me - you can wear them with a hat & avoid the headache with easy on/off workability. My one & only wish is that the medium size would be available in more colors (although I have a very nice collection currently) . . . I keep watching for pink, purple, red, teal, etc.
Fantastic product! Thank-You HairZing

December 7, 2020
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Reply from HairZing

KB-
I am unclear how I missed your wonderful note last month, but am just seeing it tonight. I don't recall much of December up until the 31st....but that's a story best served with a fine Chianti.....

THANK YOU for your kind review. Reading it made me smile. I love the colors that you listed and have wanted to add those plus vibrant colors like Orange and Raspberry. I think we got into a rut in 2020 with Black.

I will take your request to heart so look for more colors to be injected into our line in 2021. Stay tuned and thanks for the nudge.
Dreaming in Technicolor----Francesca and the Gang at HairZing

Rated 5 out of 5 stars
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Reply from HairZing

Tina-
Thank you. Our Shipping Team drinks a proprietary blend of Red Bull and High Octane Coffee which means they move at lightning fast speed. :) We appreciate your order, your comment, and your trust in HairZing. Your friends at HairZing

Rated 1 out of 5 stars

Wasted my money on the Mini's

Wasted my money on the Mini's. I found them difficult to use, and I couldn't keep them in my hair. I prefer the others for fine hair.

December 2, 2020
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Reply from HairZing

Carlena-
I just refunded your purchase in full and apologize the new Mini's didn't hold the way we intended. I also sent you an email with more information.

We enter a learning curve designing and manufacturing new items like the Mini's. Although tested extensively with customers before we launched, we know it will take time and thousands of women wearing and commenting until we "get it 100% right". Luckily, we have patience. :) We will keep trying, testing and adapting until customers, like you. are raving about them . Thanks for sharing your impressions. We live for insights like that and genuinely appreciate them. Onward to a great 2021. Francesca at HairZing

Rated 5 out of 5 stars

Hairzing is fabulous

I have been using Hairzing for a good 5+ yrs now. I 1st started using them when I saw them on one of the shopping networks & never looked back. Whenever I want/need a new one now I just order online directly from Hairzing, which I've done several times. Their turnover time from when I 1st placed my order was amazing. I received a confirmation notice & a notice of shipment in the same evening within a few hours!! I received my order approximately 3-4 days later. Same thing happened last time I placed an order online.
I love Hairzing - I love their products. I always receive compliments whenever I wear them. They're so much prettier & unique than the knock-offs one sees in other stores. They work in my hair beautifully. If I don't have much time to mess with my hair on any given day I thrown one of the hair combs in & I'm good to go. I also love their banana clips for the same reasons.
I had occasion a few years back to speak with the gals in customer service & they were wonderful. They were very accommodating & friendly & took care of my issue quickly.
So there you have it. I love everything about Hairzing....... the fact that it's a small business appeals to me as well as I am a small business owner myself. I highly recommend you give them a try. Beautiful hair made easy -- by Hairzing!!!

December 2, 2020
Rated 4 out of 5 stars

A little unwieldy but definitely holds…

A little unwieldy but definitely holds your hair in place

December 2, 2020
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Reply from HairZing

CG-
Happy to hear Zings are holding your hair well, but I am def going to work on the unwieldy part. Might drop you a line to get more insight since I am in a heavy design cycle and love problem solving. Feel free to reach me anytime at francesca.kuglen@hairzing.com with your thoughts. We are trying to develop the safest, easiest, hair healthy accessories available and insight from customers on how we can do better is like butter on pancakes....the perfect touch. (smile) Warmly-Francesca at Team Zing

Rated 5 out of 5 stars

I just love the product

I just love the product. I have several different styles and they never disappoint. Fast shipping, good quality, good prices.

November 28, 2020
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Reply from HairZing

Suzanne-
Thanks for trusting us with your hair - it's wonderful to read reviews like yours. Thank you. merci, grazias. Happy 2021.
Francesca and the HairZing Team

Rated 4 out of 5 stars

Good product at an acceptable price

Good product at an acceptable price. Thank you, HairZing!

October 10, 2020
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Reply from HairZing

Jay-
You are welcome Jay. :) We appreciate YOU---thanks for trusting us with your hair. Every HairZing is handmade and customers like you keep a lot of people employed. That is super important to small businesses like ours always, but never more so than in 2020. Your friends at Team Zing

Rated 4 out of 5 stars

Great service

I called and was able to reach someone who was excellent and resolved my issue right away. I took off one star because I initially emailed the company, but received no response.

October 2, 2020
Unprompted review
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Reply from HairZing

FallSunshine-
Love your name. :) Glad to know we were able to help you immediately on the phone, and will work harder on our email responses being sent faster. We appreciate you letting us know. Onward! Francesca and all of Team Zing

Rated 5 out of 5 stars

Thick hair rejoice...

This is just what I was looking for. I have very thick hair.
It’s gentle on my strands and flexible.

September 30, 2020
Unprompted review
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Reply from HairZing

Mimi-
LOVE hearing your HairZing solved problems for you. We take great joy knowing you are now wandering around the planet in comfort looking amazing. You sound like a new customer, and we welcome any feedback you have on how we can improve our product so it does everything you can possibly want from a hair accessory. Our goal is to make certain we give you a reason to never go back to anything else. Your friends at HairZing

Rated 5 out of 5 stars

What a kind company!

I am beyond thankful and touched for receiving the Beautiful Hairzing comb. First, I just couldn't believe that the company would offer to send such a lovely and useful product free to people who respond to their invitation to receive one. Especially during this stressful time, it was such a lovely lovely thing to do! I have been keeping my eye on ordering this lovely hair accessory but waited because of all of the financial instability due to the virus. And then when I got the email I just couldn't believe it. I quickly responded and they sent me this beautiful comb. I am middle-aged and have very long and thick heavy, one-length hair to the middle of my back. So I am always on the lookout for tools that can not only make my hair pretty for the day but make it easy to handle. I work in healthcare so it's important that my hair is kept out of my face and up so it's not in the way. That is why I keep it one length to keep it simple and quick. Hairzing's beautiful comb is not only lovely to look at but extremely versatile and functional. What a marvelous product they have! I love it and I know I'm going to be ordering more! It should be said that a company that offers their product free of charge for customers to try, especially during this trying and anxious time for all of us, really impresses me. Even if I didn't care for that company's product I would certainly be so grateful and happy that they offered their product to try. It really does bless your heart when someone gives you something for free to try. But I happen to love this product. You will love it too! Like I said, it's stunning to look at and it's also a "work-horse" for heavy, long and thick hair. Isn't it wonderful to have a product that's not only beautiful but functional and handy to use every day? Who doesn't want to look pretty but also need to be quick in styling their hair and have it hold in place all day. Me and you, too, I'm sure. Purchase this beautiful hair accessory. You will not be sorry! It will be money well-spent and you will be giving business to a company that is caring and compassionate.

September 28, 2020
Unprompted review
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Reply from HairZing

Kristina-
Thank you for your kind heartfelt review about our "How Can We Help Make 2020 Less Brutal to Live Through?" promotion. Like you and so many others, we sit here watching what is happening to our country and world and feel helpless. As a company we donate to charities we feel make a difference on the planet, but 2020 feels more personal. There are 200,000 (and counting) lives lost in the USA alone, fires, millions struggling, it never seems to end.

I am not going to go all "Little Drummer Boy" (the Christmas Carol) here, but we decided to offer a free gift to anyone who needed & wanted a HairZing. Since we make every Zing, it's personal to us too. Our hope is to subtract one frustration from women like you so you can focus on what is most important.

We are stronger together. You are in healthcare, and we are grateful for all you do, and everything you bring to the world. Life is calling each of us to get involved. Thanks for putting your hair up and answering the call.
Francesca and Your Friends at HairZing

Rated 4 out of 5 stars

Works great

Works great 👍 n my thin hair
Wish you carried more colors/ styles

September 25, 2020
Unprompted review
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Reply from HairZing

Mary-
I also have thin fine hair so am HAPPY to hear HairZing helps style your (obviously) gorgeous hair.

I am genuinely interested in hearing your thoughts and suggestions about other colors and styles we could add. Product Development is challenging because there are many different directions we can go with colors, sizes, and designs and I would LOVE LOVE LOVE the opportunity to get your input. Send me an email at francesca.kuglen@hairzing.com if you'd like to talk. Promise not to stalk you or take too much of your time. :) I am not into bribery....but there would DEF be a free HairZing in it for you. Thanks! Francesca

Rated 5 out of 5 stars

Bought this for my wife

Bought the pearl design for my wife. She loves it. Free shipment was delivered quickly.

September 24, 2020
Unprompted review
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Reply from HairZing

Donald-
OK, you had us at ".....bought the pearl design for my wife...." She's a lucky woman. Thanks for taking the time to let us know she's happy. Thank you for caring that she is happy. Great men like you make the world go round. Francesca and your friends at HairZing

Rated 5 out of 5 stars

Orders always arrive quickly

Orders always arrive quickly! Great packaging, always a sweet touch with the thank you card as well. Love it!!

September 23, 2020
Unprompted review
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Reply from HairZing

Tiffany-
Will let the Shipping Crew know their thank you card made them a new fan. Thanks for trusting us with your hair. Best-Francesca

Rated 5 out of 5 stars

SO NICE I'M BUYING IT TWICE.

I am so pleasantly surprised at the quality and beauty of the wrist band. i will be ordering another for my daughter. THANK YOU.

September 22, 2020
Unprompted review
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Reply from HairZing

Patricia-
SOOOO GLAD YOU ARE ROCKING THE VOTE BRACELETS. I've never understood how anyone can sit out an election or not take the honor of voting seriously. Our country has a long history of people suffering and dying for the right to vote, we owe it to them to do whatever it takes to get to the polls. I can see you feel the same and are raising your daughter to be a kick-ass woman. We are stronger together. Thanks for participating in our democracy. Francesca and Your fans at TeamZIng

Rated 4 out of 5 stars

I love it but can't give it 5 stars…

I love it but can't give it 5 stars because I find that even though it is made for thick, heavy curly hair, it still doesn't hold my hair up for a long time. I probably have a good 3 or 4 hours in before the hair starts to pull it down and then I have to readjust it. Otherwise I love the fact that it adjusts to how much hair is in the pony tail and it was easy to use.

September 19, 2020
Unprompted review
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Reply from HairZing

Cristina-
I checked out your last order and, based on how you describe your hair, I have a feeling you might like our Wide Tooth comb better. I am having one sent to you this week as a gift. No strings attached. Give it a try.
Every woman's hair is unique. Customers educate us through notes like yours and we adapt and design new styles accordingly. It's like living in a freaking lab here sometimes. :)
We will know you are happy if months go by before you realize the Wide Tooth is still in your hair.
Enjoy! Francesca and Team Zing

Rated 3 out of 5 stars

It's ok

It's ok very different

September 19, 2020
Unprompted review
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Reply from HairZing

Carney-
Hmmm. When you say "very different" do you mean you are dazzled by the unique innovative HairZing construction or "very different" as in "I am not completely clear how to wear this thing"? (smile)
We want you to be happy--and I promise we will either solve whatever might not be making sense or fully refund your money. Could you give us a call or drop us an email? 888-402-4247 or customercare@hairzing.com. We will get right on it.
Your Personal Support Team at HairZing

Rated 5 out of 5 stars

HairZing offered a free hair item

HairZing offered a free hair item. It was completely free. Didn’t even have to pay for shipping. Didn’t have to enter a credit card or anything. Received it within a week.

September 19, 2020
Unprompted review
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Reply from HairZing

Penny-
In our personal lives we are customers too. It's interesting that all of us are amazed when any company does what they say they will. (smile) Hope you are loving your Zing and getting a ton accomplished in your life. Hell hath no fury like a woman trying to focus with her hair driving her crazy. :) Francesca and Team Zing

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