I wear these every day & love them for multiple reasons. They don’t kink your hair, hold GREAT all day, lay flat/are very user friendly, have a fair color collection, come in 2 different sizes (or h... See more
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See what reviewers are saying
Easy ordering process, fast and efficient delivery process and good communication along the way. Have ordered many times and never a problem. And I love my new Hair Zing.
This is my second very happy review of HairZings medium combs because they work great in my fine thin hair. I highly recommend and brag about all 4 beautiful combs in my collection. It’s like having j... See more
Main complaint is that I had to pay extra shipping to the post office in order to receive the shipment. Hairzing didn’t pay the correct amount to ship it. Besides that I like the product, I ordered th... See more
Company details
Information provided by various external sources
Quickly Create Beautiful No-Damage Hairstyles. Women Like You Use HairZing Daily to Easily Style Their Hair Safely Without Pressure, Pulling or Pain. Traditional women’s hair accessories permanently break and pull hair, plus need constant re-adjusting. So we created new, non-slip stretch combs that protect hair & holds the look you want, so you can stay focused, stylish and comfortable all-day long.
Contact info
4200 Park Blvd Suite 307, 94602, Oakland, United States
- 888-402-4247
- customercare@hairzing.com
- www.hairzing.com
4.6
Excellent
292 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Have been usingthe HairZing clips for…
Have been usingthe HairZing clips for years. They're the most comfortable way to easily put your hair in an updo.
July 17, 2021
This hair clip works so well in my hair!
This hair clip works so well in my hair! I have thinning medium long hair and it keeps my hair back and out of my face. I love it!
June 22, 2021
I am so happy with my beaded double…
I am so happy with my beaded double haircombs. IT is the best solution I have ever found to create some style that is comfortable for my hair. I am an elder who used to have thick wavy hair. It is now fine and thinning. I have migraines so putting things on my head seemed like a bad idea..but Hairzing is So Comfortable! I am delighted with the product and the service. I am happy to support a Woman owned and operated business too!
June 21, 2021
The best and quickest customer service
The best and quickest customer service, and quality products!
June 20, 2021
Great productgtrat product, great service, provided by a women owned business!
Great product, delivered quickly. Love that it is a women-owned company!
June 13, 2021
I have been trying for weeks to contact…
I have been trying for weeks to contact you by email/left phone messages. All I wanted was to do an exchange. The invoice and flyer BOTH say to just call or email. NOONE WILL CONTACT ME. I don’t want the product anymore, just want my money back at this point. POOR CUSTOMER SERVICE is the least to be said!!!!!
June 12, 2021
My Hairzing
I used today for the first time. It was easy to put in, has stayed in all day and is comfortable. No headache. It is really pretty.
June 9, 2021
Nice hair accessory!
June 8, 2021
To whom it may concern;
To whom it may concern;
I'm letting you know that the hairzing clasps I received a few days ago are beautiful! I will be using them!
P.S. Only problem is, I've received two orders. Is it possible to sent the one package back, for a refund? If so do I need a label from your company? Kind regards Vera Koehn
May 30, 2021
Received this product VERY fast
Received this product VERY fast! It was exactly what I expected. (Unlike so many items out there today.
May 28, 2021
Would love to hear from you and test new products.
Fast, no issues. My hair seems to be thinner on sides, so when use hairzing my scalp shows in places. If I put it lower on head, slips out. My only recommendation is to make the silver bar that the band attaches to longer. Very difficult to get it on by self. Great idea, looks terrific, comfortable, but I guess not for me.
May 23, 2021
Reply from HairZing
Lorna-
Just replied to your other review and want you to know based on how you describe your hair---HairZing will definitely work for you. If it doesn't we will immediately refund your money.
I designed HairZing to solve my own personal hair challenges (which are too many to list in less than a Stephen King novel). I have found that because wonderful women blessed with thin hair are not raised being able to do much with our hair, there is a learning curve at the beginning.
We are also an R&D and manufacturing company, constantly doing research and testing new concepts for challenging hair that nothing else gently and securely holds. I mention this because perhaps you might want to test some new fine/thin hair items that are not yet available on the market...? We thrive on genuine feedback and since we create every HairZing from scratch---there's a lot to learn from women who "field test" new ideas and give us candid feedback.
We will discuss when we talk.
Best-Francesca at Team Zing
Kind email of acknowledgement. Solution pending.
Didn't receive the right item waiting for a response from company.
~thank you for acknowledgement. I understand these are trying times. I just needed to know you received issue and would respond.
May 23, 2021
Reply from HairZing
Jessica-
Apologies for getting back to you later than usual. We are in a growth phase and understaffed at the same time so are experiencing technical difficulties. However, no excuses. We will take care of this immediately.
It's Sunday now and I imagine you are drinking margaritas in the sunshine with your friends and family, so will call you first thing tomorrow morning and get it straightened out.
My direct office landline is 510-531-4799 in case you need to reach me for any reason.
Thanks-
Francesca on Team Zing francesca.kuglen@hairzing.com
I want to do a return and have reached…
I want to do a return and have reached out by email twice, and. No one got back to me. My silver hair is too fine for your product.
May 20, 2021
Reply from HairZing
Spongie-
Our apologies. I am refunding your purchase price right now, you will receive a notification separately so you can track it. We are in a growth spurt and really understaffed. Please accept my apologies on behalf of the company.
I also have thin hair -- some might unkindly say I have a scalp thinly covered by hair follicles. It's also baby fine so I know the struggle.
I mention this because I wear HairZing all the time, and find the problem most "fine hair women" like us have is not holding the first comb in place and s-t-r-e-t-c-h-i-n-g the second comb enough.
I keep the first comb by my ear and stretch the second (without letting the first one move) almost to my other ear before turning it down and letting it touch my scalp. Then I let the second comb go--and it fills with hair and stops naturally on its own.
The holding power is only activated when the bands are stretched, and a lot of women don't realize that. When the combs are pushed together, it stops the holding action immediately.
We are refunding your money and also hoping you will keep the HairZing you have and give it another try, or gift it to someone else you think might enjoy wearing it.
Warmly-
Francesca at Team Zing
Reply from HairZing
Anne-
We appreciate your feedback! Thanks for taking the time to let us know. As an R&D Manufacturer we live for customer comments because they help us change and develop products.
You purchased the large Banana Comb with flexible wire teeth. We know the wire feels softer than what you might be used to but the reason we use it is because that caliber of wire flexes and moves around thick roots without damaging them.
One of the most damaging aspects of traditional hair accessories is that they are firm and un-yielding ( EX: thick hard plastic and stamped flat metal) that when they come in contact with the supple fragility of women's hair---it's usually the hair follicle which takes the hit and breaks. Hard materials can act like scissors and literally slice hair, but since it happens at the roots, women don't realize what has happened.
Our answer is flexible teeth which are supposed to bend. Just push them back into place after you wear them. We always working towards "perfection" and not quite there yet.
SOOO we keep working at it. Would you be interested in testing other wires and combs as we create them? If so--drop me a line at: francesca.kuglen@hairzing.com. Would love to have you join our Tester Focus Group.
Meanwhile...onward to damage free hair accessories, bras that don't pinch, and shapewear we can breathe in. :)
Francesca and your friends on TeamZing
Quick shipping
Quick shipping, great quality hair accessories. Very pretty and comfortable.
May 18, 2021
Reply from HairZing
Lauren-
Thanks for the note. We appreciate hearing from you and glad to know you are out rockin' your Zing as we all emerge from Covid. Have a wonderful summer ahead with your hair up.
Bernadette at Team Zing
It fits great and looks beautiful
It fits great and looks beautiful. I like how the combs are curved. It makes the clip fit comfortably against my scalp.
May 14, 2021
Reply from HairZing
Liz-
Thanks! We specifically create that curve by hand (every HairZing is hand woven and beaded) because the comfort starts from the scalp up. If it doesn't hug---it won't be snug.
(That noise you hear is everyone at HairZing groaning at my humor.)
Enjoy the summer ahead.
Bernadette at HairZing
I have used these before and I enjoy…
I have used these before and I enjoy how easy it is to put my hair up in some ki d of style instead of the basic pony tail.
Trying to grow hair long again makes it easier.
May 12, 2021
Reply from HairZing
Sonia-
Here's to growing out your hair healthy this summer! Thanks for sharing your story.
Billions of dollars are spent telling women all our hair breakage problems can be handled by coating our hair in lotions. Truth is, no one ever mentions that putting hair into a ponytail with an elastic or even a tight covered fabric band does MORE PROVEN HAIR DAMAGE than almost anything else we can do.
Seriously. We love science.
Ponytails are awesome for quickness and convenience, but putting the kind of pressure on hair they take to keep up ---damages hair. Not only are our roots pulled tight, the crease left behind is our hair crying out for mercy.
We are happy you chose HairZing for your ponytails because it takes all the pressure off . Your hair can grow & thrive. Naturally. Faster. Healthier. Well done girlfriend!
Your admirers at HairZing!
Satisfied Customer
I love the look and feel but I have not worn the ones I just ordered but I feel confident that I will be satisfied with my purchase. I have order from this company before and the decorations fell off and they immediately responded with regret and sent me a credit voucher to replace it.
May 11, 2021
Reply from HairZing
Debora-
Just checked to see what you ordered and both are very popular. Really interested to see how you like them once you pop them into your hair.
Also thanks for giving us another chance. Every HairZing is handmade and if anything ever goes wrong, we promise to always stand behind the quality of HairZing. Your money is safe.
Enjoy-
The HairZing Team
I absolutely love mine!!
I absolutely love mine. My hair is super thick and it holds well and is very comfortable. I plan in ordering more.
May 10, 2021
Reply from HairZing
Deborah-
We feel pretty confident your HairZing loves you back more. So do we. The style you chose has a hint of bling and looks beautiful in the sun, so we anticipate you having an amazing summer ahead with flocks of people complimenting your hair.
Enjoy the looks.
Your friends at HairZing
The hair clips are way too heavy and…
The hair clips are way too heavy and the spring is too prominent.
May 8, 2021
Reply from HairZing
Carol -
We are sorry to hear your Pretzel HairZing was too heavy for your hair. It's one of our most popular and usually noted for it's comfort. However, women are unique and not every style is perfect for every person.
We have issued you a full refund. You will receive a separate notification by email.
We are also sending you one of our wire combs as a GIFT to try. They are noted for their lightness and low profile and you might prefer that look. Most customers tell us they cannot even feel the wire style in their hair.
Since we in for a hot humid summer across the country.....do you have another friend who might like to try your Pretzel HairZing? If so, please gift it to her. She might love it and find it's a great alternative for getting her hair up off her head and neck without damaging or breaking her hair.
Thanks for giving HairZing a try. We are constantly developing new products and value your feedback.
Customer Care Team at HairZIng
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