HairZing Reviews 

292
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I wear these every day & love them for multiple reasons. They don’t kink your hair, hold GREAT all day, lay flat/are very user friendly, have a fair color collection, come in 2 different sizes (or h... See more

Company replied

Rated 5 out of 5 stars

Easy ordering process, fast and efficient delivery process and good communication along the way. Have ordered many times and never a problem. And I love my new Hair Zing.

Rated 5 out of 5 stars

This is my second very happy review of HairZings medium combs because they work great in my fine thin hair. I highly recommend and brag about all 4 beautiful combs in my collection. It’s like having j... See more

Rated 3 out of 5 stars

Main complaint is that I had to pay extra shipping to the post office in order to receive the shipment. Hairzing didn’t pay the correct amount to ship it. Besides that I like the product, I ordered th... See more

Company details

  1. Hair Product Store

Information provided by various external sources

Quickly Create Beautiful No-Damage Hairstyles. Women Like You Use HairZing Daily to Easily Style Their Hair Safely Without Pressure, Pulling or Pain. Traditional women’s hair accessories permanently break and pull hair, plus need constant re-adjusting. So we created new, non-slip stretch combs that protect hair & holds the look you want, so you can stay focused, stylish and comfortable all-day long.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

292 reviews

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4.6

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(292)

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Rated 3 out of 5 stars

I have curly hair so it is a challenge…

I have curly hair so it is a challenge to keep under control...lol
Love the concept....love how it will sit flat....once I get the hang of it.

One was for my boss who has a larger version she bought ,years ago.
So I was hoping we both would enjoy these.
Just need the Comb...larger....
All in all I will learn to love it,it would be Perfect if the comb was larger
Keep up the good work!
Pat...from Canada

May 6, 2021
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Reply from HairZing

Patricia-
We have many sizes and strengths of HairZing and the set you got was our smallest size.

However---Never Fear. Before we refund your order (which is the next step) we are sending you and your Boss some of our LARGER combs to try. Free. On the House. We think these will do the trick on your thick curly hair.

We love Canada. As a matter of fact, besides spending many happy vacations in your beautiful country, we are all avid fans of Margaret Atwood's "The Handmaid's Tale". As you know, Canada saves the day in that Hulu series. Of course.

If that dystopian future should happen to the USA...we are wondering if our crew could come and crash on your couch while we fight with the Resistance?

Just sayin.....
Francesca and Team Zing

Rated 5 out of 5 stars

This really works

This really works! Thin hair, not terribly long, little patience. This is great!

May 4, 2021
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Reply from HairZing

Susan-
Thanks for your note. We share the same type and length of hair, PLUS the patience thing. Seriously, the world needs women now more than ever and who has time to fuss with their hair?
Enjoy your Zing and saving humanity from itself.
Best-
Francesca at Team Zing

Rated 5 out of 5 stars

I am pleased....

Holds my 4a4b medium length/thickness hair very well.

April 26, 2021
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Reply from HairZing

CS-
Thanks for your review! Although it came in as "no name" I peeked and believe we can use the alias "CS" instead. :)

Glad to know your beautiful thick curls are enjoying your Zing. Would love a photo for our "We love Customer" wall in case you feel inclined to send us one.

Enjoy the hot humid summer ahead with your hair up off your neck.
Your friends-
The Queens at HairZing

Rated 5 out of 5 stars

I love these hairzings!

I love these hairzings!

My hair is kept snug and in place throughout the day, and folks always compliment my styles :) Thank you HairZing!

April 23, 2021
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Reply from HairZing

Sarah-
Your review made me laugh. Thank you for your enthusiasm. We dig you too.
Try not to get bored with the unending compliments you are certain to keep receiving....
Bernadette on Team Zing

Rated 5 out of 5 stars

It's perfect

It's perfect! Very well made.

April 18, 2021
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Reply from HairZing

Tamara-
Well.....close to perfect. We are still trying to devise a way for HairZing to do housework while you sleep and make every woman look like she just lost weight.

As soon as we do that---we will in fact have reached HairZing perfection.

Thanks for trusting us with your hair.
Team Zing in California


Rated 5 out of 5 stars

Raves for Hair Zing

I absolutely love Hair Zing. I have Multiple Sclerosis (MS) and cannot style my hair the way I use to. The combs help me make some kind of style.

April 17, 2021
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Reply from HairZing

Darlene-
Thanks for sharing your story. I have a friend with MS and know the struggle is real.
What you will lose in dexterity, you will gain in wisdom.

We are touched to know HairZing is helping, even in the smallest way, for you to live your best life.
Keep kicking tail and taking no prisoners.
Francesca on Team ZIng

Rated 5 out of 5 stars

I love the hair combs I purchased.

I love the hair combs I purchased.
I was amazed at how fast they were shipped.
Great company to work with.
Thanks

April 13, 2021
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Reply from HairZing

Karen-
Apparently some of us lost the month of April because I thought I had replied to you already. Hmmmm. Apologies for the delay.

Thanks for your note. The set you got is one of our most popular and we are glad to know you are out looking spectacular with them holding your hair up. I will pass your compliment on to the Shipping Crew because they LOVE when customers mention how fast they work. :)
Enjoy the summer ahead-
Bernadette at Team Zing

Rated 3 out of 5 stars

Order lost and so is my money

My order never came. I emailed customer service for a refund and they never responded.

Edit: I appreciate the response. The second shipment did make it to me.

March 25, 2021
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Reply from HairZing

Brandi-
Your money is never lost with HairZing! Your first order was confirmed as delivered by USPS, but like many small businesses, we are seeing an increase in "porch / mailbox thefts" of delivered packages. Once you alerted us, we re-shipped your Stretch Banana Comb, but forgot to let you know we had taken that step. No wonder you thought we were ignoring you. I apologize.

The second package was delivered to your house on Friday March 26.

USPS Confirmation Number: 420080609300120207600204552013
Delivered on Friday, March 26, 2021
First Class Package :Total Weight 3.1 oz

However, I fully refunded your purchase price because we should have communicated better with you. Hope you will give us another chance to help make your hair look amazing.

Berndadette at HairZing Customer Care

Rated 5 out of 5 stars

Everything I expected

Everything I expected. Great.

March 24, 2021
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Reply from HairZing

Siarra-
Glad to hear and thank you for letting us know. Enjoy looking freaking fabulous. :)
Team Zing

Rated 5 out of 5 stars

Just what I hoped it would be

Just what I hoped it would be! Wish they had more styles would buy more thanks

March 20, 2021
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Reply from HairZing

Cynthia-
Happy to hear this. Just wondering....if we make a million MORE styles would you like to buy all of those? ( LOL )

Our Product Development Team would love to hear any and all ideas for colors, styles, materials (beads? rhinestones? natural mineral chips?) you'd like to see. We live for this kind of feedback !
Is it okay if we contact you off line?
Bernadette and your friends at HairZing

Rated 5 out of 5 stars

Great product for fine hair

Great product for fine hair, well made and durable!

March 16, 2021
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Reply from HairZing

Tami-
Glad you love your HairZing ! As a person with baby thin fine hair myself , I genuinely think my hair looks better when it is up. You will get a l-o-n-g life of wear and we hope you come back and share ideas you like to see us add for improvement. We design AND manufacture HairZing, so are in constant product development and research mode around here.
Francesca and Team Zing

Rated 5 out of 5 stars

I love this hair piece!!

I love this hair piece!!! It’s perfect for my thick long hair!

March 16, 2021
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Reply from HairZing

Tamara-
Thanks for taking the time to rave. It's great reading happy comments like yours. Feels better than a shot of redbull mixed with expresso. In other words....super great.
Your friends at HairZing

Rated 5 out of 5 stars

First time ordering from Hair Zing

First time ordering from Hair Zing! Absolutely LOVE the Banana Clips I received. I would also like to mention the great customer service. After my order was placed, I received a call from a Company Rep, informing me one of the clips I chose was no longer available. I chose another AND for the inconvenience, Hair Zing sent me 2 clips for free! Which went above my expectations and I was most grateful for. Thanks Hair Zing!

March 8, 2021
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Reply from HairZing

Hillary-
Welcome! We look forward to serving up great accessories to you for the rest of your life. :) (no pressure there....)
We do our very best to stay in stock at all times, but when we are out of any HairZing style , our crew loves surprising customers with free items. Thank you for noticing--I will pass your accolade along.
Your new friends at HairZing

Rated 5 out of 5 stars

I had a very good experience

I had a very good experience. The combs were delivered quickly. They work well/
I would like to order banana clips now.

March 4, 2021
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Reply from HairZing

Sandra-
Good to read your review. We ALSO want you to try our Stretch Banana Clip, in fact, we think every woman on the planet should wear one. :)
Bernadette at HairZing

Rated 4 out of 5 stars

Hairzing is comfortable

Hairzing is comfortable, stylish, and does the job a hair accessory is meant for!

March 3, 2021
Unprompted review
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Reply from HairZing

Athena-
Dear Goddess of Wisdom & War--thanks for letting us know you enjoy your HairZing. Would love to have a picture of you rocking your 'Zing. We promise to immortalize you on our Customer Board. :)
Your friends at HairZing

Rated 3 out of 5 stars

The items arrived in excellent time

The items arrived in excellent time. One of the HairZing had black hair in it on arrival. I tried to contact with email and was unable to proceed. This make me feel like the HairZing was used, disappointing. Love the items and do get comments when I wear them. I have not worn the one that appears "used".

February 28, 2021
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Reply from HairZing

Bonnie-
AAARRGGHH. Ok have no idea what happened there--we definitely do NOT re-sell used or returned products.
I absolutely trust what you are saying, and thank you for letting us know. As I type this I genuinely have no idea how that happened.
ON IT.
Will send another fresh, clean, "unworn by anyone else" HairZing out to you immediately.
Dear Lord. Cannot apologize enough.
Francesca at HairZing

Rated 5 out of 5 stars

I am very happy with my hair clip.

I am very happy with my hair clip.
I am also happy with the emails answering my questions about the product.

Thank you

February 26, 2021
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Reply from HairZing

Cretta-
Thank you for letting us know on both counts. It's always uplifting to hear customers say they like HairZing, but also that we are delivering on service as well.
In our daily lives WE are customers ourselves and know that ANY company can sell product, but it's the ones who truly love their customers that make a difference.
Thanks! Bernadette on Team Zing

Rated 5 out of 5 stars

Amazing quality

Amazing quality. Will definitely be buying more!

February 26, 2021
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Reply from HairZing

Sidney-
Thanks for the compliment. We look forward to serving you for decades to come. :)
Bernadette at HairZing

Rated 5 out of 5 stars
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Reply from HairZing

Melanie-
Really glad to read your review. Thank you for trusting us with your hair. Our dedication to you doesn't stop with your purchase---so please let me know if you have questions, need anything, or have ideas you would like to see in future versions.
Your friends at Team Zing

Rated 5 out of 5 stars

Getting older ....well....it changes…

Getting older ....well....it changes things ! Like.......thinning hair......and the inability to find really nice hair clips, etc.....HairZing is Wonderful ! (and Quality)......Made me happy........Try it and you'll be glad you did !

February 24, 2021
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Reply from HairZing

Peggy-
You left out all the cool part about getting older.....the mass quantities of wisdom we have gathered and are now able to freely share with others, whether they want our knowledge or not. :) Also, don't forget maturity brings grace , our own sense of style, and the ability to trust ourselves more deeply than ever.
Frankly, women of a certain age SHOULD be running the world. We are pretty much the only humans wise and intelligent enough to do so.
Just sayin....

Rock on with your happy life and beautiful freaking hair. We know you look marvelous darhling...

Francesca at Team Zing

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