I placed and order and paid for it. I received an order confirmation with the remark that my order is in preparation. And since then nothing. I contacted the email address and sent a message via IG. I... See more
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See what reviewers are saying
Asks me for a review while I did not receive the package yet. Very bad service, site indicated it would be here in one day and after a week I'm still waiting. No updates whatsoever. Bad experience ov... See more
I have to say first that I had bought Hammam34 towels in a local store and I am very satisfied with the quality. I ordered two reduced towels online. The quality of one towel is poor and not worth the... See more
Company replied
Hi, We are your biggest fans! My mother-in-law and I are so happy with our Hammam34 Kimono and towel sets. My family loves the beautifully coloured Hammam towels I’ve been collecting,too. I... See more
Company replied
Company details
Information provided by various external sources
Blogger's favourite brand offers a unique collection of handloomed, uniquely designed hammam towels and beach accessories.
Contact info
Westerdok 326, 1013 BH, Amsterdam, Netherlands
- 0031627867247
- info@hammam34.com
- www.hammam34.com
Reply from HAMMAM34
Dear Angeliga,
Many thanks for your lovely review and kind words. We try our best to make our clients happy. We wish you will enjoy your towel and hope to see you soon among our customers again.
Have a wonderful day,
Kind regards,
Team Hammam34
Waardeloos so far
No delivery so far
Custom service on voice recorder
No reply to e-mails
August 18, 2019
Unprompted review
Wonderful towel and super quick tracking
The towel is great and I already use it here at my beach holiday time in Barcelona ☀️🧚🏼♀️ Thank you for the quick sending so that I could take it with me🎈 Eva-Maria
August 1, 2019
Unprompted review
Reply from HAMMAM34
Thank you so much for your lovely words. Enjoy your holiday in Barcelona. Kindest regards.
Produits are always so nice but the…
Produits are always so nice but the delivery is not acceptable .
I was supposed to receive the package at home where I was ( I insist about this point that I was at home all delivery day ) but but it was not the case .
They leave it at at a relay place and then it was quite a nightmare to get it .
If you want further details don’t hesitate to let me know .
July 31, 2019
Unprompted review
Reply from HAMMAM34
Dear Muriel,
Many thanks for sharing your feedback. We are sorry about your experience with delivery. Unfortunately, sometimes the shipping companies do not deliver according to the expectations. Please check your email, you will find a small something as apology from us.
Kindest regards,
Team HAMMAM34
Reply from HAMMAM34
Thank you so much for sharing your feedback. We wish you a wonderful summer.
Kindest regards,
Team HAMMAM34
In love with My new robe <3
March 11, 2019
Unprompted review
Reply from HAMMAM34
Dear Elv, Thank you so much for your kind words! We look forward to see you again with Hammam34.
Kind regards,
Team Hammam34
Very happy!
Great product, however the embroidery on the back is quite itchy! Can't wear without a shirt underneath.
February 25, 2019
Unprompted review
Reply from HAMMAM34
Dear Nathalie, Many thanks for your feedback, we will definitely take this into consideration for future production. We hope you'll enjoy your kimono. Have a fantastic day,
Kindest regards,
Burcu
Feel like an aristocrat wearing it
Great quality kimono, so soft and gorgeous! I totally recommend!
January 31, 2019
Unprompted review
Reply from HAMMAM34
Hello Julia, So nice to hear that! We should make this our new motto! Thank you for your lovely note. We appreciate you taking the time to share your experience and we look forward to see you again. Have a fantastic day. Team at Hammam34
Very good customer service and product
Very good customer service and product. Couldn’t be better
January 9, 2019
Unprompted review
Reply from HAMMAM34
Dear Customer, We can’t thank you enough for your kind review for HAMMAM34. We hope to see you soon again. Have a great day.
Service was excellent
October 9, 2018
Unprompted review
Great service
At first they send us the wrong product but when I contacted them about it they where very helpful.
They replaced the product very quickly and even gave us an extra gift for compensation. Also very beautiful and good quality products.
September 17, 2018
Unprompted review
Asks me for a review while I did not…
Asks me for a review while I did not receive the package yet. Very bad service, site indicated it would be here in one day and after a week I'm still waiting. No updates whatsoever. Bad experience overall
Update: after canceling the order as they could not deliver they bluntly told me I would receive my money back after 30 days. This does not comply with Dutch law (= max 14 days) but is also very rude and customer unfriendly in my opinion. I would definitely warn you Not to order at this untrustworthy company!!
September 1, 2018
Unprompted review
Great service and delivery
Great service and delivery, very happy and satisfied with my Tokio towel. Nice packaging but a smaller parcel instead of a box (for just one towel) would prevent separate delivery by parcel service and be more eco-friendly. Also it could lower delivery costs.
July 18, 2018
Unprompted review
Fast service and delivery
Fast service and delivery. The kimono is absolutely beautiful. Already one of my favourite pieces :)
June 29, 2018
Unprompted review
Beautiful products and a perfect…
Beautiful products and a perfect service and a a kind, personal and helpfull owner.
10!!!
May 26, 2018
Unprompted review
Everything went perfect!
May 13, 2018
Unprompted review
Excellent - Perfect purchase
I ordered a beautiful kimono on this website. I received it very quickly, the packaging was beautiful and the kimono is incredible, really well made and very soft. I'm planning to order more items on this website.
May 10, 2018
Unprompted review
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