Hamptons Beds Reviews 

298
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

These reviews have absolutely nothing to do with hampton beds, hampton, Middlesex. hamptonbeds.co.uk hamptonsbeds.co.uk ceased trading over 18 months ago they were based in Batley Yorkshire

Rated 5 out of 5 stars

We were always kept informed of how things were being handled and delivery dates. Our bed arrived bang on time and we thought we were on a home run at putting it together.... hubbies had couple of... See more

Rated 5 out of 5 stars

What an amazing company! Ordered my bed Friday and came today as advised. Bed is exactly as show as the picture and excellent quality! Deliver service was brilliant even message me to say they were on... See more

Rated 5 out of 5 stars

I was very skeptical with some mixed reviews on here but it is absolutely worth it. It actually doesn’t make sense how much more other branded stores charge, considering this was delivered in a week.... See more

Company details

  1. Bed Shop

Written by the company

Online retailer of bespoke luxury beds and mattresses . We offer delivery available nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

298 reviews

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No recent history of asking for reviews

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4.0

All reviews

(298)

1 review in the last 12 months

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Rated 5 out of 5 stars

5* brilliant quality bed

5* brilliant quality bed, very impressed. So easy to order and super quick delivery 🙂

The courier was very efficient and built it so quickly.

Definitely recommend and would 100% buy another one!

December 9, 2023
Unprompted review
Rated 3 out of 5 stars

Lets start with the good

Lets start with the good. First of all i would like to say my bed is beautiful. Its exactly how it looks in the picture. Looks much more expensive than what it cost. Mattress is super comfortable and glad i paid a little extra to upgrade to a full memory foam. Second. The delivery drivers were very polite and apologetic about not being within the allocated time slot i was given of 3pm-7pm. I was very sceptical when ordering this bed due to finding it on Facebook but im glad i ordered as its exactly as i wanted. I had lots of questions prior to ordering and was always answered promptly. However one thing that let this company down was my delivery yesterday. As mentioned above i was given a time slot of 3pm-7pm, yesterday was also my birthday therefore i had booked a meal for 7.30pm. At 6.45pm i had a message to say that they would be arriving between 8.30pm-9.30pm. I contacted hamptons beds to explain that i was happy about this short notice as i had to cancel my meal when i had already waited in all day to get a response of “sorry but delays happen” i felt that there response was very blunt and unprofessional and i didnt even recieve so much of an apology that i had to cancel my birthday meal. But take away this i am happy with the bed overall. Would recommend anyone buying a bed from here you wont be disappointed but dont make the mistake i made and trust in the time slot they give and spend your whole birthday waiting at home for it to turn up at 8.45pm.

November 29, 2023
Unprompted review
Hamptons Beds logo

Reply from Hamptons Beds

Hello. We apologise for the delay. We will liaise with the courier company in the future and ask them to try their best to adhere to time slots. We are very pleased you are happy with your purchase. Thank you

Rated 5 out of 5 stars

Great delivery service

Great delivery service, friendly people and good for communication. Bed is perfect definitely make another purchase for other family members!

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent communication and customer…

Excellent communication and customer service!
Was very helpful in helping me decide and what would be the best for me.
Great quality bed and mattress as well.
No doubt the best out there!

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant
Everything about this business just amazes me like the quality of the products and the amazing service I received and I will defiantly choose this company in the future for all my needs.

November 26, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, ordered 2 beds from Hampton beds both were the true to size and went perfectly with the rooms color themes,definitely recommend.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience start to finish

Great experience start to finish. The staff really look after you and strive to make ur experience one of a kind, the support given was spot on as it was choosing my first bed for my new home. They provided an exceptional service and delivery was a breeze would definitely recommend

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

Online bed experience

I recently purchased a bed from Hamptons beds , and I'm thrilled with my experience. The website was user-friendly, offering a wide range of options with detailed descriptions. The ordering process was smooth, and the bed arrived earlier than expected. The quality exceeded my expectations, and assembling the bed was straightforward with clear instructions. Customer service was responsive and helpful. Overall, a fantastic online bed shopping experience.

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, asked a few questions on the chat before deciding which bed I was going for as it was between two ottoman styles, the responses were quick & very helpful. Once the order was placed confirmation was quick & I was given my delivery date which was within the week. Delivery came exactly when I was advised it would & I was kept up to date on the progress all the way,. The bed looks exactly as described on the website Absolutely lovely so pleased with it, I opted to have it assembled when placing order, great decision the guys were polite & helpful explained how the ottoman worked & made sure I was happy with everything before they left, it's always a gamble purchasing anything online, but definitely recommend Hamptons, Thank you for fantastic service

November 16, 2023
Unprompted review

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