Handlestore Reviews 282

I ordered some new window handles and they arrived quickly, were well packed and of good quality. Unfortunately some of the spindles were oversized but Handlestore exchanged them really quickly without any problems. Would definitely buy from them again.

Great service from Handlestore. We’ve replaced the internal door handles and had a slight issue, contacted customer service, received a response the same day and the issue was rectified. Highly recommend.

Great quality, quick delivery and an easy to navigate website - All 4 handles fitted and work a treat!

Ordered a pair of trickle vents, they where delivered within a couple of days, very well securely packaged

Really helpful customer service.
Staff very knowledgeable.
Thank you.
John

Unbelievable handle store!

Will not buy from anywhere else now for my hardware needs.

After scouring the Internet for 2 months and receiving many a parcel with mismatching hardware for my kitchen, I finally landed on handlestore. Purchased antique bronze drawer pulls and MATCHING cupboard knobs. Not only is the quality amazing (heavy, beautiful colour, exact match, quality) but the service is unbeatable. Fair priced P&P and if ordered before 3pm weekday, next day delivery.
Outstanding store that doesn't rip you off. Quality pieces at literally unbeatable prices, trust me I've done the leg work.
A******

The company who supplied our internal doors could not supply replacement latches, not unusual!!!
Anyway after searching websites found The Handlestore.
Not only could they supply the required latches they publish a page showing all the dimensions of each latch, how easy is that then to compare and order?
Ordered and received within a couple of days. Brilliant!!!

First of all they are an excellent source for a huge variety of handles in multiple sizes. However, there customer service is also excellent. They were really helpful and speedy in getting a spare part I needed.

This is the first time I used Handelstore.com. I bought 3 small rounded cupboard knobs in satin nickel for a new cabinet I bought that had dreadful knobs. Handlestore actioned my order very quickly and efficiently. The knobs are of high quality and were wrapped extremely well which protected then through their postal journey. The screws were quite long though but I had the screws from the old knobs which fitted so I used them. Thank you so much Handlestore.com.

I needed replacement lock/handle assembly for my UPVC front door. Handlestore's website was brilliant. Particularly useful was their detailed drawings that included all necessary measurements/dimensions which made selecting the correct model a breeze. I'm very pleased with the quality of the goods supplied. Delivery was also great. Thanks to Handlestore for making this whole process so easy.

Amazing customer service.
I have made a purchase for UPVC windows from them in mid March and only tried to install them 3 weeks later, to find out that the hinges were not "right" for my window. In fact they were right and Alison from their customer service team responded very quickly to my emails and explained where I got it wrong. I could not be happier with the speed of their replies and the level of details in their response. Great team and great customer service from Alison! Wish you all the best, and would definitely buy again from them!

Excellent service, outstanding customer care and quality products. And really quick delivery

Excellent service and went the extra mile. Many thanks!

Alison in Customer Services was there for me from Day 1 when my window handle broke, returning emails quickly, answering questions and responding to photos of the broken handle. She directed me to a great replacement product which was with me less than 24hours after I ordered it. Just brilliant!

Easy to use website with huge choice. Ordered 23 handles for our kitchen doors on the Thursday evening and they arrived Saturday morning on time and correct date . Good quality . Very good service would definitely recommend

After browsing several websites, I came across Handlestore Ltd., and it was head and shoulders above the rest. The site was incredibly easy to navigate, allowing me to find exactly what I needed with ease. The product descriptions were clear and concise, and the detailed drawings with dimensions gave me full confidence in my purchase. Exceptional experience from start to finish—I have no hesitation in awarding this company a well-deserved 5-star rating!

Got everything on time. Fit perfectly. Cheers

I needed a replacement for a very old handle and found Handlestore's website which was very easy to navigate and clear in its descriptions. I had one or two questions and Alison came straight back with the answers, I ordered the handle it arrived on time and fitted perfectly. Thanks for great service I would thoroughly recommend this company

Ordering the handles was easy on line.
Delivery came on time and well packaged.
The handles looked like the product on line, which is amazing, and they were a good price.
I fitted them today
Thanks

As per my Google review:
Item sent was not useable due to incorrectly manufactured. They agreed. However, they were unwilling to offer me a refund but instead a replacement. This is of no use to me as I had already swapped out with one bought locally. Now I'm left out of pocket and with a new handle that I don't want or need.