Handmade Naturals Reviews 

676
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

High quality products, and they have the BEST smelling essential oils I have ever bought (and I've bought from so many brands over the years). Highly recommend.

Rated 4 out of 5 stars

Have returned to the *UNSCENTED* Natural SLS FREE Shower & Bath Gel with Organic Aloe Vera after trying some others; it always leaves my skin feeling nourished & comfortable. The ONLY reason for a 4... See more

Rated 5 out of 5 stars

Handmade Naturals is a wonderful company. Pure, effective products and amazing customer service. Recently bought face wash, toner, moisturiser and masks for my teenage daughters. Their skin is much im... See more

Rated 5 out of 5 stars

An excellent product with zero fragrance and the least amount of chemicals. Superior to other SLS-Paraben free products from the local health food store. Shampoo/body wash lathers well with a soft, so... See more

Company details

  1. Skin Care Clinic
  2. Cosmetics Store
  3. Hair Product Store
  4. Health Consultant
  5. Vegan Restaurant
  6. Vegetarian Restaurant

About Handmade Naturals

Written by the company

The Beginning

Handmade Naturals is a family owned and run company. The passion and energy behind the brand is Rossi.

It all began back in 2006 when an innocent research into the treatment of her daughter's persistent cradle cap and nappy rash, revealed not only what goes into baby products, but also into the skin care brands used by millions of people every day.

After extensive research into natural oils & ingredients Rossi started making her own skin care products at home. Her first face cream - the Balancing Face Cream - quickly transformed her 'problem' skin into healthy, glowing complexion. This cream is still one of our best selling product today! Her daughter's persistent cradle cap and nappy rash disappeared as soon as the chemical laden products were replaced with 100% natural soap and the magically healing 'Bottom Dream' balm.

This is how the Handmade Naturals brand was born - out of a passion for healthy skin & body and a recognition that most high street brands contain chemicals and additives which can be potentially very harmful.

The brand quickly established an online presence with a loyal customer base. It took a few years of hard work, listening to all customer feedback, suggestions and recommendations to develop all the exciting products part of our range today enabling you to care for your skin & hair without using toxic chemicals!

Cruelty Free

As a brand we do not support animal testing! We are a certified Cruelty Free Skin Care Range. Prior to being included in the range, every single product is tried & tested by us, family and friends, or we ask our regular customers to give us their opinion. All ingredients are sourced to comply with our 'natural only' standards from suppliers who do not support animal testing and where possible the ingredients are organic or at least fairly traded.

Vegan Society Registered

Every single ingredient that goes into our products is natural.

The word 'natural' could be a little vague and what one person believes to be a natural ingredient, doesn't necessarily match someone else's criteria. Our view is that natural is everything that is not a man-made synthetic, is either found directly in nature or derived from nature's herbs, fruits or vegetables and is of benefitial value to our body and skin.

If we are to be truthful, every natural ingredient needs some sort of processing, so that it can be used. Vegetable oils are pressed from the seeds or fruits of the plant. To produce shea butter, the nuts need to be collected, peeled and ground into a paste so that the oil can be pressed, filtered and then allowed to crystalise. Similarly, cocoa butter used in chocolate making or skin care doesn't grow on the tree in convenient lumps which can simply be picked and used.

What is important to us is that every ingredient - oil, butter, essential oil, extract or wax - has been derived from a plant and has had the least amount of processing and without the use of chemicals, solvents, toxins or synthetic preservatives.

Affordability

Because your skin & health matter. We believe natural skin care should not be an occasional luxury but an everyday benefit because your skin and your health are most important. Natural skincare shouldn't be an exercise in expensive packaging. Our skin and hair care range is reasonably priced so that you can afford to look after your skin and yourself, naturally, every day.

We firmly believe that our products are at least as good as those of other brands that charge a great deal more and that trade on unachievable idealised standards.

Blogs

We obviously believe that healthy skin and hair care is important; we also believe in a balanced approach to general health and wellbeing.

Our Blogs section includes many great articles covering physical and mental wellbeing, healthy recipes, environmental issues, a healthy approach to aging and much more !

Join Us

We like to give something back.

We have a great rewards program for our regular customers who can redeem free postage, discounts and free products and every month we have at least one promotion for all our customers. So please subscribe to make sure you don't miss our great offers !


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

676 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(676)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

High quality products

High quality products, and they have the BEST smelling essential oils I have ever bought (and I've bought from so many brands over the years). Highly recommend.

May 16, 2026
Unprompted review
Rated 5 out of 5 stars

I'm thrilled to have discovered this…

I'm thrilled to have discovered this company! They were prompt, efficient, and kept me informed about delivery details. Since I work in the beauty sector, I've already suggested them to clients who prefer natural skincare items. I'm sure I'll be placing more orders going forward.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

This hair and scalp oil is incredible

This hair and scalp oil is incredible! It delivers amazing softness and a divine fragrance for both me and my clients. I truly love this brand and am excited to explore their entire range of natural, sulphate-free products.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

I recently started to use this brand…

I recently started to use this brand and im very happy with how my skin is soft after shower ,also my husband is using and he has eczma so we always check ingredients of any cosmetics and handmade is very good for the eczma he has no reaction after amd his skin got better. I definitely recommended uts a super nice brand and good customer service which is hard to get those days ! Thank you

May 27, 2025
Unprompted review
Rated 4 out of 5 stars

Better loyalty point system please.

I love this company's products, especially the face creams and I'm so glad that they are natural and vegan. Shipping is very fast too. My only issue is their lack of loyalty points. I've been purchasing from them for around a year and have spent over £230. All I have to show for it is 3 points 🤷‍♀️ Apparently we have to spend £20 (before postage) per order to get 1 point as they don't accumulate over time. Not everyone can afford this. Subscribe and save would be appreciated too. Just a thought.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

First came across this company selling…

First came across this company selling it's products on Amazon but found it better to order directly from the company as then you get to deal with humans instead of the robots that work at Amazon who just say "computer says no" all the time.

Good also that they don't overcharge for their products like so many other companies that use natural and organic ingredients.

January 18, 2025
Unprompted review
Rated 2 out of 5 stars

I ordered a holiday gift

I ordered a holiday gift, but the delivery was so delayed, it didn’t arrive on time. I was really disappointed because I was counting on it for a special gift. Tried to contactbut didn’t get a proper response. Won’t trust them for any future orders

January 5, 2025
Unprompted review
Handmade Naturals logo

Reply from Handmade Naturals

Having checked our database we were unable to find an order from you, nor we have received an email from you about such delay. It would appear you are in the business of leaving bad reviews for businesses about delays that during the Christmas period are within the norm and a little understanding would go a long way.
Best wishes

Rated 5 out of 5 stars

Great for allergy sufferers

I have a nut allergy, which can prove a bit of a nightmare when buying skin products. I have bought a face cream and body lotion on different occasions and been very happy with both. Moisturising and soothing on the skin.

October 10, 2024
Rated 5 out of 5 stars

Lovely products

Lovely products, especially the shampoo and shower gel.

Also I missed something off the order so I phoned through and the person was really helpful, adding to my order straight away and telling me I ordered enough to get free delivery so she credited the money back to me. Which I wouldn’t have known as I was in a rush at the time. Great customer experience

October 8, 2024
Rated 5 out of 5 stars

Looking for non-toxic products? Look no further…

I bought the Super Hydrating Moisturiser and it hasn’t disappointed. I have struggled to find non toxic products on the market so I was delighted to find this product and this company. I am slowly working my way through all of my products so will certainly be looking to buy again from Homemade Naturals.

October 8, 2024
Rated 5 out of 5 stars

Natural products and great company

So pleased to have found this company,they kept me updated on delivery information and were quick and efficient.I work in the beauty industry and I have recommended them to some of my clients that like natural skincare products will definitely be ordering more in the future.

September 12, 2024
Rated 5 out of 5 stars

Excellent no scent lotions

Many lotions and shampoos that I have bought over the years make my nose constantly run and itch. I can use Handmade Naturals products and have none of the above symptoms. I can even use the self tanning lotion and I have tried many on the market. I would highly recommend their no scent products.

September 4, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look