High quality products, and they have the BEST smelling essential oils I have ever bought (and I've bought from so many brands over the years). Highly recommend.
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Have returned to the *UNSCENTED* Natural SLS FREE Shower & Bath Gel with Organic Aloe Vera after trying some others; it always leaves my skin feeling nourished & comfortable. The ONLY reason for a 4... See more
Handmade Naturals is a wonderful company. Pure, effective products and amazing customer service. Recently bought face wash, toner, moisturiser and masks for my teenage daughters. Their skin is much im... See more
An excellent product with zero fragrance and the least amount of chemicals. Superior to other SLS-Paraben free products from the local health food store. Shampoo/body wash lathers well with a soft, so... See more
Company details
- Skin Care Clinic
- Cosmetics Store
- Hair Product Store
- Health Consultant
- Vegan Restaurant
- Vegetarian Restaurant
About Handmade Naturals
Written by the company
The Beginning
Handmade Naturals is a family owned and run company. The passion and energy behind the brand is Rossi.
It all began back in 2006 when an innocent research into the treatment of her daughter's persistent cradle cap and nappy rash, revealed not only what goes into baby products, but also into the skin care brands used by millions of people every day.
After extensive research into natural oils & ingredients Rossi started making her own skin care products at home. Her first face cream - the Balancing Face Cream - quickly transformed her 'problem' skin into healthy, glowing complexion. This cream is still one of our best selling product today! Her daughter's persistent cradle cap and nappy rash disappeared as soon as the chemical laden products were replaced with 100% natural soap and the magically healing 'Bottom Dream' balm.
This is how the Handmade Naturals brand was born - out of a passion for healthy skin & body and a recognition that most high street brands contain chemicals and additives which can be potentially very harmful.
The brand quickly established an online presence with a loyal customer base. It took a few years of hard work, listening to all customer feedback, suggestions and recommendations to develop all the exciting products part of our range today enabling you to care for your skin & hair without using toxic chemicals!
Cruelty Free
As a brand we do not support animal testing! We are a certified Cruelty Free Skin Care Range. Prior to being included in the range, every single product is tried & tested by us, family and friends, or we ask our regular customers to give us their opinion. All ingredients are sourced to comply with our 'natural only' standards from suppliers who do not support animal testing and where possible the ingredients are organic or at least fairly traded.
Vegan Society Registered
Every single ingredient that goes into our products is natural.
The word 'natural' could be a little vague and what one person believes to be a natural ingredient, doesn't necessarily match someone else's criteria. Our view is that natural is everything that is not a man-made synthetic, is either found directly in nature or derived from nature's herbs, fruits or vegetables and is of benefitial value to our body and skin.
If we are to be truthful, every natural ingredient needs some sort of processing, so that it can be used. Vegetable oils are pressed from the seeds or fruits of the plant. To produce shea butter, the nuts need to be collected, peeled and ground into a paste so that the oil can be pressed, filtered and then allowed to crystalise. Similarly, cocoa butter used in chocolate making or skin care doesn't grow on the tree in convenient lumps which can simply be picked and used.
What is important to us is that every ingredient - oil, butter, essential oil, extract or wax - has been derived from a plant and has had the least amount of processing and without the use of chemicals, solvents, toxins or synthetic preservatives.
Affordability
Because your skin & health matter. We believe natural skin care should not be an occasional luxury but an everyday benefit because your skin and your health are most important. Natural skincare shouldn't be an exercise in expensive packaging. Our skin and hair care range is reasonably priced so that you can afford to look after your skin and yourself, naturally, every day.
We firmly believe that our products are at least as good as those of other brands that charge a great deal more and that trade on unachievable idealised standards.
Blogs
We obviously believe that healthy skin and hair care is important; we also believe in a balanced approach to general health and wellbeing.Our Blogs section includes many great articles covering physical and mental wellbeing, healthy recipes, environmental issues, a healthy approach to aging and much more !
Join Us
We like to give something back.
We have a great rewards program for our regular customers who can redeem free postage, discounts and free products and every month we have at least one promotion for all our customers. So please subscribe to make sure you don't miss our great offers !
Contact info
66 Sandbach Road South, ST7 2LP, Stoke on Trent, United Kingdom
- 01270877516
- shop@handmadenaturals.co.uk
- www.handmadenaturals.co.uk
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Like the products and company pholosophy
I really like the shampoo. It doesn't make my scalp itch and my hair looks nice. I found the conditioner made my hair a little greasy. The face cream is lovely and doesn't leave your skin sticky and greasy. I'm happy with the face cleansing lotion. No nasties in these products.
Customer service when ordering on the…
Customer service when ordering on the telephone. Amazing natural products
Great company I love your fragrance…
Great company I love your fragrance free shampoo and conditioner
Handmade shampoo,condition and toothpaste
I am glad I finally found handmade shampoo, conditioner and toothpaste which don't contain harsh ingredients and don't destroy your hair. I also tried one of the shower gels and I like the smell of it.The only thing I don't like is the citric acid in the toothpaste which is not good for the teeth's.I hope they create some without it.Definately will by agay even they are a bit overpriced.
Thanks Handmade naturals!
Products are great but there was not an…
Products are great but there was not an express delivery option provided.

Reply from Handmade Naturals
The best brand ever
I have been using the Handmade Naturals frizzy shampoo and conditioner for over a year now, and I absolutely love it. It has massively reduced the frizz in my hair like no other product has managed to. The ingredients in their products are so clean, which is very important for me as I have allergies and sensitivities. I recently tried the body wash, and the soap bars which are also amazing. Delivery is prompt also. Highly recommend this company and their products.
Beautiful kabuki brush
Quick delivery of item ordered. Kabuki brush is beautifully soft and does not shed hairs and makes the application of mineral powder foundation easy to apply. My second purchase of this item.
Very good natural products
Hi
The company have very good natural products, the shampoo and the cream for eczema it's really good 👍🏻
Definitely I will buy again from there
Amazing, affordable natural products♥️
Absolutely adore the healing balm and shampoo I purchased from this brand. Amazing, natural ingredients, no nasties, perfect for my sensitive skin, and SO affordable too! Will definitely be a new favourite for me 🥰
Lovely products.
Lovely products especially the virgin cocoa butter. Absolutely love it and the smell is wonderful. It literally melts upon touch but isn’t greasy.
Their packaging is good, simple and no plastic. The prickly pear oil is very nourishing but it’s too early to tell its benefits.
Wish you could but an even bigger quantity of cocoa butter at a reasonable price.
Great company to buy from.
A good quality well priced product
I purchased the foaming face wash any found the product very pleasant and creamy to use. A little goes a long way and was very modestly priced. I shall be buying more products very soon.
The OG of natural shampoos
I’ve been using Handmade Naturals products for 8 years. In that time I’ve come and gone, used and loved other brands and changed up my skincare regime. However, I always come back to their shampoo. I have psoriasis on my scalp and whilst it’s not a cure, their shampoo is so gentle and nourishing. It’s like an old friend I can always rely on to do no harm and offer comfort.
I recently ordered their shampoo again along with a conditioner and I’m once again reminded of how fantastic their range is.
I have been using this company and…
I have been using this company and their products for a couple of years now I wouldn't use anything else leaves my hair feeling super super soft and thoroughly clarified.
Very fast and professional service! Good quality products.
Ok products
I ordered the sensitive unscented face cream - it’s ok not great if you have dry skin because it does nothing. If you have great skin you will like this product. The body lotion was ok too, remember when you press the lid to close, a bit of it squirts back so aim the bottle in another direction or you will have cream on your clothes 😅… the face toner neroli has a pleasant smell, not sure if it’s really doing much.

Reply from Handmade Naturals
Love the body lotion with no artificial…
Love the body lotion with no artificial chemicals, preservatives. I have sensitive skin and have had no problems with this product.
What a find
What a find. My friend recommended it and now I'm recommending it to others. Absolutely amazing products. Highly recommend
The shampoo gave me irritation
The shampoo gave me irritation. I hoped it would be ok. But wasn’t. Sulphate free shampoo with its obsession with using coconut instead. To be natural. I have no problem with coconut but it is an irritant. I used to be able to use any shampoo. But now none. I can look for coconut free shampoo . A
But not easy to find

Reply from Handmade Naturals
Lovely product, good delivery, great service.
Love this product and will definitely buy again, as it's rapidly going down! And the delivery was great too, very swift!! So many thanks to you Handmade Naturals for a great service and all the fine detail.
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