High quality products, and they have the BEST smelling essential oils I have ever bought (and I've bought from so many brands over the years). Highly recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have returned to the *UNSCENTED* Natural SLS FREE Shower & Bath Gel with Organic Aloe Vera after trying some others; it always leaves my skin feeling nourished & comfortable. The ONLY reason for a 4... See more
Handmade Naturals is a wonderful company. Pure, effective products and amazing customer service. Recently bought face wash, toner, moisturiser and masks for my teenage daughters. Their skin is much im... See more
An excellent product with zero fragrance and the least amount of chemicals. Superior to other SLS-Paraben free products from the local health food store. Shampoo/body wash lathers well with a soft, so... See more
Company details
- Skin Care Clinic
- Cosmetics Store
- Hair Product Store
- Health Consultant
- Vegan Restaurant
- Vegetarian Restaurant
About Handmade Naturals
Written by the company
The Beginning
Handmade Naturals is a family owned and run company. The passion and energy behind the brand is Rossi.
It all began back in 2006 when an innocent research into the treatment of her daughter's persistent cradle cap and nappy rash, revealed not only what goes into baby products, but also into the skin care brands used by millions of people every day.
After extensive research into natural oils & ingredients Rossi started making her own skin care products at home. Her first face cream - the Balancing Face Cream - quickly transformed her 'problem' skin into healthy, glowing complexion. This cream is still one of our best selling product today! Her daughter's persistent cradle cap and nappy rash disappeared as soon as the chemical laden products were replaced with 100% natural soap and the magically healing 'Bottom Dream' balm.
This is how the Handmade Naturals brand was born - out of a passion for healthy skin & body and a recognition that most high street brands contain chemicals and additives which can be potentially very harmful.
The brand quickly established an online presence with a loyal customer base. It took a few years of hard work, listening to all customer feedback, suggestions and recommendations to develop all the exciting products part of our range today enabling you to care for your skin & hair without using toxic chemicals!
Cruelty Free
As a brand we do not support animal testing! We are a certified Cruelty Free Skin Care Range. Prior to being included in the range, every single product is tried & tested by us, family and friends, or we ask our regular customers to give us their opinion. All ingredients are sourced to comply with our 'natural only' standards from suppliers who do not support animal testing and where possible the ingredients are organic or at least fairly traded.
Vegan Society Registered
Every single ingredient that goes into our products is natural.
The word 'natural' could be a little vague and what one person believes to be a natural ingredient, doesn't necessarily match someone else's criteria. Our view is that natural is everything that is not a man-made synthetic, is either found directly in nature or derived from nature's herbs, fruits or vegetables and is of benefitial value to our body and skin.
If we are to be truthful, every natural ingredient needs some sort of processing, so that it can be used. Vegetable oils are pressed from the seeds or fruits of the plant. To produce shea butter, the nuts need to be collected, peeled and ground into a paste so that the oil can be pressed, filtered and then allowed to crystalise. Similarly, cocoa butter used in chocolate making or skin care doesn't grow on the tree in convenient lumps which can simply be picked and used.
What is important to us is that every ingredient - oil, butter, essential oil, extract or wax - has been derived from a plant and has had the least amount of processing and without the use of chemicals, solvents, toxins or synthetic preservatives.
Affordability
Because your skin & health matter. We believe natural skin care should not be an occasional luxury but an everyday benefit because your skin and your health are most important. Natural skincare shouldn't be an exercise in expensive packaging. Our skin and hair care range is reasonably priced so that you can afford to look after your skin and yourself, naturally, every day.
We firmly believe that our products are at least as good as those of other brands that charge a great deal more and that trade on unachievable idealised standards.
Blogs
We obviously believe that healthy skin and hair care is important; we also believe in a balanced approach to general health and wellbeing.Our Blogs section includes many great articles covering physical and mental wellbeing, healthy recipes, environmental issues, a healthy approach to aging and much more !
Join Us
We like to give something back.
We have a great rewards program for our regular customers who can redeem free postage, discounts and free products and every month we have at least one promotion for all our customers. So please subscribe to make sure you don't miss our great offers !
Contact info
66 Sandbach Road South, ST7 2LP, Stoke on Trent, United Kingdom
- 01270877516
- shop@handmadenaturals.co.uk
- www.handmadenaturals.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Refreshing Lavander
Product is brilliant thanks thought delivery was a bit longer than anticipated but good response from naturals when emailed
Would not dream of buying from anyone BUT handmade naturals
handmade naturals are excellent at what they do. Have been using them for a long time now and will be using them as long as they are around. Have not had any problems during all these years. And would never dream of buying these types of products from anyone else but them. I give them 10/10 every time from the start to the end of the order.
ABSOLUTELY LOVE their products and the staff are great.
Rossi is fabulous at what she does. Thank you very much for all you do. Your products are brilliant.
Stop Nagging Me For A Review
I placed an order weeks ago yet still I am getting emails nagging me to leave a review, So here is a review. Stop nagging me for a review!

Reply from Handmade Naturals
Handmade excellence
Ive used Handmade Naturals products for over 10 years. Ive even developed my own summer and winter kit from using their products. The products are premium quality. The service is always excellent with prompt delivery.
Smells amazing!
The product is amazing and the smell is lovely, simple ingredients, clean without dry out
I LOVE the shampoo and conditioner
I LOVE the shampoo and conditioner, I wasn't sure at first since many companies claim to be natural and so on but these two products amazed me. My hair changed after the first wash, feels stronger and more hydrated but not oily. I have oily hair but this shampoo is good, keeps it clean for up to 3 days and the smell of the conditioner, even after is dry, wow! I would only change the texture of the conditioner as is a bit liquidy for what I would like but it's working so not a big deal.
As someone who battles with sensitive…
As someone who battles with sensitive skin(eczema, perioral dermatitis) I have been picky on products. Stumbling across this company has been a good start to 2024. Products that I was looking for with ingredients I can pronounce!!! I have tried the cleansers, toners,serums, moisturizer, shampoo/conditioner and even some of the makeup for the last 2 weeks! Beautiful products that work, happy skin, happy hair and a happy forever customer! The service was top notch, beautifully packaged with a gift 😊 thank you!!
Ordering from Handmade Naturals is easy…
Ordering from Handmade Naturals is easy and quick. Handmade naturals is the only skincare company which doesn't make my eyes sting, my scalp itch or my skin redden and become sore. I think your products are great! And they are not overpriced.
Lovely products
The products I bought were high quality, I absolutely love them. The prickly pear oil is just lovely, I use it for my face and hair. It makes my face beautifully soft. My hair is curly and frizzy and it helps to tame it! I'll definitely be back to buy more when I run out. Fast delivery too which is great!
I like the face cream
I like the face cream. It seems to stay moisturised for longer than some.
A brilliant cleanser that doesn't cause…
A brilliant cleanser that doesn't cause any irritation even when used after shaving
Excellent from service to product
Lovely natural products which feel great
Very clear information about the…
Very clear information about the product. Quick and efficient service
I have been using these products for…
I have been using these products for around 8-10 years now. I cannot fault them. They are perfect for my skin and beautifully gentle and reasonably priced. Fully ethical. Wouldn’t use anything else than Handmade Naturals for face and eye creams.
Lovely shampoo
Lovely shampoo, arrived super quick. Purchased the shampoo for frizz prone hair. Works very well with a gorgeous smell 😍
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







