Handy Labels  Reviews 

My business has been using this company since 2023, but my recent experience with this company and specifically 'James B' has been totally shocking.

What started as me asking for them to change the colour of a single vector line on a file I had printed multiple times with the company (this is less than 3 seconds work to my own artwork and would have taken way less line then proofing and aligning new artwork or indeed replying to this feedback) turned into outrageous hidden surcharges small print fines, cancellation fees galore and down right rude customer service staff who like to 'clarify things' rather too much which is perfectly demonstrated by their pious 'we are right the customer is wrong' response you can read below which Handy Labels found the time to write whereas they can not find the time to refund me, the response below blatantly lies about me being refunded.

If this is how they treat their seasoned customers there is no hope for you if your reading this as a potential future customer do yourself a favour !

The good news is Handy Labels total rudeness has prompted me to look elsewhere where I have found much better prices available with proper customer focused service.

I ordered some personalised stickers, they arrived, but they were not right, you couldn't read them. when I phoned to sort it out the person on the other end of the phone was unreasonable in sorting out the problem and claimed all the responsibility was mine. I shall not be shopping there again as the person on the phone was not a good person.

It's not very often I leave reviews for a company more than once, but folks at Handy deserve it. The print quality is exquisite and the labels they've printed for me, using their online tool are exactly how I'd envisaged them to be.

Is it me? Perhaps it is and if so, apologies. I didn't actually like the attitude from the start but went with it anyway. I'm a first-timer with label printing so wanted a bit more help and guidance. Instead, what I actually received was rudeness and flippancy. I called to ask for an update and how many labels I had per sheet so I could cost out and the answer I got was "I dunno, depends how many we can fit on a sheet" and "well you'll see tomorrow when they arrive won't you..." Wow, thanks for your 'help' and looking forward to receiving the unknown amount of labels but given the rude start, think I'll be looking elsewhere. #customerserviceskills

Handy Labels are our go to for all of our label and sticker needs. They are by far the best on the market. Great price. Great quality and super speedy. We will very much be continuing to use Handy Labels :-)

Handy Labels were quick and efficient in fulfilling my design and printing of my labels. I wouldn’t hesitate in recommending them to others.

Excellent service every time......from initial communication to final product, faultless !! Your labels attract as many comments as my vino !!

Excellent service from Handy Labels every time. Friendly, efficient, ever so helpful at helping me rectify my mistakes and well priced too - what's not to like?! Wouldn't go anywhere else.

Great service, great people, cannot fault any aspect of Handy Labels customer care

Honestly the best printing service I’ve used. So quick and efficient. The quality is also amazing.

Indeed very handy! Great customer service and quality labels/stickers. I like that they offer truly custom sizes!

These really are handy labels, I use them a lot at schools and festivals as reward stickers. The process, printing and delivery are fantastic quality and worth every penny.

I regularly use handylabels website, it allows me to quickly and easily create really professional looking labels. It is super flexible and the team are always there online for support if necessary. You can upload your own branding to the website and chose lots of different finishes

Very clear and professional, quick delivery and high quality labels, will definitely recommend and use

Always a pleasure doing business with handy labels, great labels and quick service and professional. Very helpful for me as I'm not technical but they always manage to assist me to get what it is I need.

Great bunch to deal with, I only placed a small order and needed there support Several times.
Nothing was to much trouble for them.
Got my order and was over the moon with quality and great value for money.
All my stickers with be coming from them in the Future.
Well done Handy Labels. great company.

Great customer service, quick turnaround for a very professional looking labels. Free delivery and their website is easy to use to design and upload labels

Its great to support a local business, especially when the service they provide is second to none. A quick professional turn around is what you can expect and a willing to go the extra mile with service and support.

We ordered our labels online and they were delivered within 24 hours. Very pleased with how quickly our ordered arrived

I've used Handy Labels twice now, and on each occasion have found them to be excellent in relation to their service, support, quality control and turnaround times. I grind my own artist's oil colours and had been looking for labels to apply onto the tubes which were slightly out of the ordinary. I opted for their Textured Paper.

The sample pack and subsequent labels I ordered were stunning. They exceeded expectations, are very competitively priced for the quality of the product and were of an entirely custom size and quantity I requested. Application and adhesion to the collapsible tubes are excellent.

I've since sent for some smaller labels intended for product samples and the experience was likewise superb and will be sending for another batch in the near future.

Tom
@tomrobertson.paint