Extremely prompt and friendly drivers. Very good prices. Excellent customer service. Smooth online or phone booking process.
Company replied
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See what reviewers are saying
The lovely guy who took me was super friendly and we had a lovely conversation so I just want to give a big thank you for the amazing ride!
Company replied
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
There was a miscommunication around collection address, by 0.2 mile, spoke to the driver on the phone said no problem. When he arrived to collect me and my young daughter, he said I had to pay extra f... See more
Company replied
Company details
Written by the company
Happicabs is a reliable provider of taxis, minibuses, and minicabs serving Witham, Chelmsford, Braintree, Maldon, South Woodham Ferrers, and nearby areas. With over 50 years of experience in local transport, we are committed to delivering safe, efficient, and on-time services tailored to your needs. Our team of professional, DBS-checked drivers ensures a comfortable and punctual journey every time. We offer a range of payment options, including cash, Apple Pay, and Google Pay. For easy booking and real-time tracking, download our free taxi app for iOS and Android. Just search "Happicabs" in your app store today!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
1a Braintree Road, CM8 2DD, Witham, England, United Kingdom
- 01376500555
4.3
Excellent
91 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Charging without delivering
On Tuesday I booked a cab leaving 50 minutes for a 25 minute journey. Half hour after the pick up time, the cab hadn't arrived, and was still "5 to 10 minutes away". At that point it was impossible to make it in time and so I cancelled.
Happicabs charged me anyway. I contacted them online, to which they said they would respond in 24 hours. Nothing. After 48 I contacted them again. They said that they'd refer the case to their Finance department and once again nothing. No contact. No refund.
Posting this online in the hope that someone will see this and actually do something.
December 9, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Ian, I am so sorry you have had an issue. Of course I will resolve this for you. I have sent you a request for further information so I can locate your booking. If you would kindly reply, I will resolve this for you ASAP. KInd Regards
There was a miscommunication around…
There was a miscommunication around collection address, by 0.2 mile, spoke to the driver on the phone said no problem. When he arrived to collect me and my young daughter, he said I had to pay extra for the fare I offered to add it to my prebooked transaction and he said I had to pay cash or he refused the journey and I had to rebook. Seem illogical that I couldn't pay the firm the extra as a posed to having to pay him cash in hand
December 5, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good Afternoon SarahJayne, I am so sorry you had issues. I need to investigate this for you. I have sent you a request for further information and would appreciate if you could respond if possible. Kind regards.
Reply from Happicabs - Essex Taxi Service - Witham
Good Morning Neil, Thank you so much for your kind review. I am glad our team met your expectations and I sincerely hope we continue to do so should you require our services again, Kind regards
Friendly polite driver and a great…
Friendly polite driver and a great journey, thank you.
November 27, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Maggie, thank you so much for your very kind review. I am delighted that your driver met your expectations and hope your next journey continues to meet your standards. Kind Regards
Perfect experience through out
November 16, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Hi Matt, Thank you so much for your kind review. It is so much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Don’t worry your cab is only 20mins late!
Booked a cab an hour in advance. 10 mins late - (hadn’t been marked as on way either) called up was told ‘not to worry’ would be around 5/7 mins. So in total 20mins late. Well I will worry as I missed my train- ended up cancelling the cab.
I have previously had to cancel a pre-paid cab and never got a refund having called 3 times. I suspect this time there will be no refund either. Disappointing and disgusting attitude and service
November 12, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Gemma, I am sorry this has happened to you. I have sent a request for information, I would appreciate it if you could respond so I can investigate this for you.
amazing service very lovely gentleman…
amazing service very lovely gentleman wasn’t uncomfortable whatsoever and normally am with male drivers!!! definitely recommend
November 11, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Courts, Thank you for your kind review I sincerely hope we continue to meet your expectations in the future.
Reserving in advance does not work.
I booked a taxi for 6:30 to arrive at work at 6:45, but the taxi arrived at 6:41! He texted me that he had arrived before I even arrived!! My work was delayed because of the taxi.
November 1, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
We’re sorry to hear your taxi arrived later than expected and that this caused a delay getting to work. We’d like to review your booking to understand what happened and ensure this doesn’t happen again. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
It appears that it will be 15 minutes late from the time I booked and the delay is constantly increasing.
The taxi I booked for 6.30 is supposed to arrive at 6.45. Why? I'm late for work.
November 1, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
We’re sorry to hear that your taxi arrived later than expected and caused a delay getting to work. We’d like to look into this further to understand what happened and prevent it from happening again. Please share your booking details with us so we can investigate and address the issue directly.
Reply from Happicabs - Essex Taxi Service - Witham
Thank you for your feedback! We’re glad to hear you had a quick and pleasant experience.
Great Service
Driver was very friendly, car was clean, cab was early.
October 24, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Hi Arran, thank you so much for your kind words. I am thrilled we were able to meet your expectations and hope we continue to do so in the future.
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Josh, thank you so much for your kind words. It is appreciated by myself and our entire team. I sincerely hope we continue to meet your expectations in the future.
Great driver
The driver was early, found the house which is very rare and was a great trip to Gatwick. Will be now booking my return with them.
October 19, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Hi Mark, thank you so much for your kind words. I am thrilled we met your expectations and I sincerely hope we continue to do so on your return.
Very prompt, great service
Avoided lengthy roadworks and still managed to get me there early. Easy booking, good communication throughout and courteous driver. Would use again.
October 4, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good afternoon, Thank you so much for your kind review. This is much appreciated by our entire team. I sincerely hope we continue to meet your expectations during your next journey with us.
Your services are good
Your services are good, but I requested for a receipt for my company even before going forward to do the payment to book for the taxi, but up till now I have not been able to get my receipt for your services charge of £22.80, on 23/09/2025.
Please send me a receipt.
September 23, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Hi Florance. I have sent you a request for further information so I can find your job and send the receipt to you. Please reply and I will send you an email receipt as soon as I get the required information.
The driver was rude and aggressive
The driver was rude and aggressive
September 23, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good evening Keith, I am sorry you had an issue with one of our drivers. I have sent you a request for further information so I can investigate this fully for you.
Reply from Happicabs - Essex Taxi Service - Witham
Hi Elenor, Thank you so much for your kind feedback. It is much appreciated by myself and our entire staff. I hope we continue to meet your expectations in the future.
Cheap price and arrived on time
September 7, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Hi Eshan, Thank you ever so much for your very kind review. I hope we continue to meet your expectations in the future.
Our driver was super friendly
Our driver was super friendly, asked us what music we wanted on, how loud we wanted it, very nice to talk to. Would definitely use again
September 6, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
HI Richard, Thank you ever so much for your very kind review. I am delighted that we met your expectations on this occasion and I sincerly hope we do so in the future.
Late on this occasion
I am
Normally satisfied with Happicabs but in this occasion the driver turned up 30 mins late for a booking I made the previous evening. We ended up missing our train connection and then getting delayed all as a knock on impact of the delay.
September 6, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service - Witham
Good Morning, I am sorry we didn't meet your expectaions on this occsssion. I have sent you a request for further information. I would appreciate it if you could reply so I can investigate this for you. Kind Regards.
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