Very good efficient driver. Comfortable drive. Driver kindly offered to phone the office when I commented that I thought I had been quoted £10 less than the confirmation text said. The office conf... See more
Company replied
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Review summary
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Reviews shaping this summary
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Veysel was very helpful. Always friendly and polite. Great service. Imran, Stuart, Muhammed, Adele, Joel and all the other drivers are great as well. I like how easy the booking process is and that yo... See more
Company replied
Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
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Was over 15 minutes late
July 15, 2026
Unprompted review
Fantastic Service
Great communication and super helpful with my booking particularly as my flight had been delayed by over 2 hours. I’m definitely going to be using Happicabs in the future.
July 12, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Kevin,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Reliable service
July 13, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Elizabeth,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Taxi was late AGAIN -today it was 25mn…
Taxi was late AGAIN -today it was 25mn late with no communication at all until 5mn before their late pick-up time.
AGAIN, the reason to be late is because they had 2 jobs to do before picking us up. NOT IMPRESSED.
The driver said he wasn’t given a time of pick up although I booked it for 8am.
He said he is not informed of the time of picking up.
This is the second time Happycabs is very late to picking up for the same reasons.
UNRELIABLE
I had to phone the company to ask where the taxi was.
July 13, 2026
Unprompted review
Not a good review
Not a good review. We pre booked to go to a local wedding and they insisted on a large prepayment. They turned up late to both journeys. Half an hour late on the evening pickup with no contact. The driver was very apologetic but confirmed it was the booking office that cause the issue. Suggest use someone else
July 11, 2026
Unprompted review
What a fun minibus ride
What a fun minibus ride ! Loved the music lights and smoke machine . Had Paul take us and after such a brilliant trip requested him to bring us home , which really finished our evening off brilliantly.
Great guy, really friendly , enjoyed a good laugh with us . Will definitely be requesting him again !!
July 10, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
The handler was helpful
The handler was helpful, and didn’t have a bad attitude unlike the three extremely not helpful in any way shape or form handlers from other cab firms in Chelmsford. Driver was plolite and offered just the right amount of conversation as he got me to my destination. Car was immaculate but lacked music. He knew a lot about Lionel Messi.
July 12, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Craig,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Helpful driver
He was helpful ehen I could not drive, because of eye operation.
We made 3 stops (quick ones!) and it only cosf £20 .
Thank you Happicabs
July 11, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Lizzil,
Thank you so much for your kind words. It is appreciated by our entire team, I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Good but not reliable
Generally pretty good but extremely disappointed that I booked a taxi ahead of time for quarter past 4 and it didn’t arrive until half past. This is despite calling at 4 to say they can come any time from now
July 10, 2026
Unprompted review
The driver was on time
The driver was on time, drove well to our destination, help load and unload cases. He was very polite
July 5, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Lyn,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Best cab driver
Best cab driver, I have seen, what a gentleman. Love the lights.
July 4, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Baljit,
Thank you so much for your kind words. It is appreciated by our entire team, I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Ben,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Very helpful drivers
Veysel was very helpful. Always friendly and polite. Great service. Imran, Stuart, Muhammed, Adele, Joel and all the other drivers are great as well. I like how easy the booking process is and that you get a text when the taxi is on it's way. Reasonable prices. Thank you 😊
July 6, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Amy,
Thank you so much for your kind words. It is appreciated by our entire team, I sincerely hope we continue to meet your expectations in the future.
KInd regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Patrick,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Excellent cab firm
Easy booking online, reliable and great pricing. Taxi arrived when stated and the ride home was comfortable and no hassle to drop friend at additional address
July 4, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Simon,
Thank you so much for your very kind words. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
Always a pleasure to have Danny as our…
Always a pleasure to have Danny as our driver and we use Happicabs all the time.
July 3, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Ken,
Thank you so much for your very kind words. I will pass your kind words on to Danny who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Great driver. Easy process
Very easy process to book. Driver arrived on time. I believe he was called Joel. Probably the best Happicabs driver I've ever had. Great chap. Exactly what I'd want a driver to be.
July 2, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Gareth,
Thank you so much for your very kind words. I will pass your kind words on to Joel who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Excellent driver
Excellent driver, came on time, got us where we needed to be in good time and had a fantastic conversation on the way.
July 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Joe,
Thank you so much for your very kind reviews. This is appreciated by both myself and my entire team. I sincerely hope we continue to meet your expectations in the future.
Kind regards
Sher
The service was great and the taxi…
The service was great and the taxi driver we had (james) was polite and asked us what we had planned and the booking process good.
July 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Jenny,
Thank you so much for your very kind words. I will pass your kind words on to James who I am sure will be equally as thrilled with your comments.
Kind regards
Sher
Reply from Happicabs - Essex Taxi Service
Hi Arthur,
Thank you so much for your kind words, I sincerely hope we continue to meet your expectations in the future.
KInd regards
Sher
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