Two trips today with courteous, friendly and helpful drivers. To and from both sides of Chelmsford (Great Baddow/Springfield) in peak periods. Avoided busy routes to reach destinations in go... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
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Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 88% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Smooth and easy booking system
Smooth and easy booking system. Driver James was friendly
January 11, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Teik, Thank you so much for your kind review. It is so much appreciated by our entire team. I sincerely hope we continue to meet your expectations in the future.
Regular updates
Regular updates. Always on time. Driver polite & courteous. Clean cars.
January 8, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Morning Susan, thank you so much for your kind review it is appreciated by our entire team. We will strive to meet these standards in the future.
Reply from Happicabs - Essex Taxi Service
Good morning Nicolae, thank you so much for your kind review. It is appreciated by our entire team. I sincerely hope we meet your expectations in the future.
Veysel Was wonderful driver
Veysel Was wonderful driver, he was so kind and very lovely to talk to. He made sure I was safe and got home safely.
Ten out of ten taxi driver
January 3, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Enya, Thank you so much for your very kind words. I will pass these words onto Veysel who will be as equally as delighted by your kind words. I sincerely hope we continue to meet your expectations in the future.
New Year’s Eve
Easy to book, good updates and driver called when outside. Great price for NYE too. Thanks
January 1, 2026
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Katie, Thank you ever so much for your kind words. I am thrilled that we met your expectations on the night and I sincerely hope we continue to do so in the future.
Timely and reliable information and…
Timely and reliable information and service
December 31, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Julia, Thank you so much for your kind review. It is very much appreciated by our entire team. I sincerely hope we continue to do so in the future.
Our driver turned up early
Our driver turned up early, which was nice. Very friendly. Nice conversation. Great journey. Thankyou. Will use you again
December 30, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Loraine, I am so thrilled we met your expectations and I sincerely hope we continue to do so during your next journey,
Good !
Ordering via the app is easy, communication good, drivers always friendly and on time.
December 26, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, thank you so much for your very kind review, I am thrilled we met your expectations during your previous journey and I sincerely hope we continue to do so in the future.
Fantastic service
Fantastic service. Arrived a few minutes early on Christmas Day and very fairly priced. Nice friendly driver..very happy A*****
December 25, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Lynne, thank you so much for your very kind words. I am thrilled we met your expectations and sincerely hope we continue to meet your expectations in the future.
Everything went to plan
When planning a Christmas lunch with the family it is vital that the taxi trip there and back goes exactly to plan and once again this taxi Company did not disappoint
December 25, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Robert, Thank you so much for your kind words. I am so glad we meet your expectations. Best wishes for 2026 from all at Happicabs
😊👍Great Service
Taxi arrived as arranged and we were texted beforehand and on arrival
Good driving.
Good communication with company regarding booking.
Thank you
December 24, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning Sue, Thank you very much for your kind words, I am thrilled we met your expectations on this occasion and I sincerely hope we continue to do so in the future.
Happy Customer
Used Happicabs for the first time in a couple of years last night (22 Dec). Phoned and booked whilst on the train from London. Was informed shortly after of my booking via text with details of the car. Was then informed when the car had arrived at BP. All very punctual. Great communication. The driver who picked me up was very pleasant too. One Happy customer.
December 22, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, thank you very much for your very kind review. I am thrilled we met your expectations on this occasion and I sincerely hope we continue to do so in the future.
Excellent service
Driver was on time, car was very clean and driver was very polite. Excellent service
December 20, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Jessica, Thanks so much for your very kind review. I am thrilled we met your expectations and very much hope we continue to do so in the future.
Reply from Happicabs - Essex Taxi Service
Good evening, Thank you so much for your kind review. I sincerely hope we continue to meet your expectations during future trips.
Great service as always
December 20, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Lisa, Thank you so much for your very kind words. I hope we continue to meet your expectations going into 2026. Kind regards.
Smooth journey to Heathrow.
Smooth journey to Heathrow.
Great driver and fantastic service.
December 19, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Adam, thank you for your kind words. It is appreciated by myself and my entire team. I sincerely hope that we meet your expectations in the future.
No show
Kept being sent messages saying they'll let us know when it's on its way but it never came.
Called them and they admitted it wouldn't be there for more than 30mins, well after our restaurant booking so we had to cancel. It was a special event
December 18, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Lena, So sorry to hear you had an issue. I have sent you a request for further information and would appreciate a response so I can investigate this for you. Kind regards
Glen was on time
Glen was on time, friendly, professional and got me to my destination in good time.
December 16, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your very kind words. I will pass this on to Glen who I am sure will be equally as thrilled. Kind regards.
Charging without delivering
On Tuesday I booked a cab leaving 50 minutes for a 25 minute journey. Half hour after the pick up time, the cab hadn't arrived, and was still "5 to 10 minutes away". At that point it was impossible to make it in time and so I cancelled.
Happicabs charged me anyway. I contacted them online, to which they said they would respond in 24 hours. Nothing. After 48 I contacted them again. They said that they'd refer the case to their Finance department and once again nothing. No contact. No refund.
Posting this online in the hope that someone will see this and actually do something.
December 9, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Ian, I am so sorry you have had an issue. Of course I will resolve this for you. I have sent you a request for further information so I can locate your booking. If you would kindly reply, I will resolve this for you ASAP. KInd Regards
Fabulous
Collected from London by the party bus with the fantastic Brian! Highly recommend this company
December 12, 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Mrs Ellis, Think you for your kind words. I will pass your comments on to Brian who will be equally thrilled with your comments. I sincerely hope we meet your expectations should you use our service again. Kind regards.
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