Ordered a Landranger (Map L400) customised jigsaw online, it was delivered 4 days later, quicker than expected. Couldn't fault the service from Happy Puzzle Company. Haven't done the jigsaw yet, but... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This company can be relied on to provide excellently made interesting and unusual puzzles and games, which are suitable for a wide range of ages - from the very young to adults. The website is easy t... See more
Company replied
Bought a lot of excellent things from this place. Today saw customer service off the scale. We’d bought a jigsaw for Christmas 2024 that had remained unopened for 12 months. On discovering we made it... See more
Company replied
I bought the Floral Art Wildflower Bouquet for my granddaughter - aged 12 - and she is really enjoying making it. She loved your WaxiDoodles when she was younger and this is a perfect follow on fr... See more
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Company details
Written by the company
Happy Puzzle offers a fantastic range of over 300 award-winning puzzles, games, challenges and puzzle books to both families and schools. Started 33 years ago, the company has produced many puzzles and games unique to Happy Puzzle. Learning And Education Happy Puzzle is a leader in providing educational games, toys and puzzles to schools and other educational establishments. With specialist experience in helping children with dyslexia, dyspraxia as well as gifted and talented children seeking a greater challenge. We currently work with over 13,000 schools in the UK. Helping Your Children To Learn We also run Puzzle Challenge Days for schools, with our experienced presenters offering a challenging but fun array of puzzles and games for children of all ages. We can even arrange a puzzle party for your children at home There is something for everyone and our ethos is based on promoting family play and developing thinking skills.
Contact info
PO Box 586, WD6 3XY, Elstree, United Kingdom
- 0844 848 2822
- info@happypuzzle.co.uk
- www.happypuzzle.co.uk
4.7
Excellent
50K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
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I bought the Floral Art Wildflower…
I bought the Floral Art Wildflower Bouquet for my granddaughter - aged 12 - and she is really enjoying making it. She loved your WaxiDoodles when she was younger and this is a perfect follow on from them.
Your products are always a little different, good quality and make wonderful presents.
Margaret Bulleyment
March 24, 2026
Reply from Happy Puzzle
Dear Margaret,
Many thanks for taking the time to leave us a fabulous 5* review!
Kind regards
Talia
delivery quick and excellent
delivery quick and excellent
products what wanted for grandchildren
March 23, 2026
Reply from Happy Puzzle
Dear Anne,
Many thanks for taking the time to leave us a lovely 5* review!
Kind regards
Talia
A nice idea for a Christmas present but…
A nice idea for a Christmas present but slightly flimsy pieces (one has split into multiple layers on its first outing) and rather a lot of sea included, with no marks to help figure out the pieces. In their defence, Weymouth and Portland are tricky shapes to accommodate!
November 18, 2025
Reply from Happy Puzzle
Dear Caro,
Many thanks for taking the time to leave us a review.
Please contact customer services on enquiries@happypuzzle.co.uk who will be able to assist you with this matter
Kind regards
Talia
Puzzles
Puzzles, as always, delivered safely on time. Not started any of them yet as busy with another from Happy Puzzle. I buy all of my puzzles from this excellent firm.
March 31, 2026
Reply from Happy Puzzle
Dear Glenda,
Many thanks for taking the time to leave us a brilliant 5* review!
Kind regards
Talia
Easy to navigate website.
Easy to navigate website.
Important and helpful information given in the synopsis of products such as suggested age range.
Products well packaged and delivered promptly.
April 2, 2026
Reply from Happy Puzzle
Dear Jan,
Many thanks for taking the time to leave us a terrific 5* review!
Kind regards
Talia
Reply from Happy Puzzle
Dear Jill,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Just what I wanted
Just what I wanted. A puzzle to share and assemble together with friends and grandchildren. Thank you.
March 31, 2026
Reply from Happy Puzzle
Dear Susan,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Richard,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
This is a great company
This is a great company. Their games are new and innovative and have given our grandchildren a lot of fun. We are waiting for them to play the 'Brick like this' game. Their mail order service is amazing. Thank you.
April 1, 2026
Reply from Happy Puzzle
Dear Geraldine,
Many thanks for taking the time to leave us a wonderful 5* review!
Kind regards
Talia
Reply from Happy Puzzle
Dear Steve,
Many thanks for taking the time to leave us a 4* review. I can see that your order is now complete and everything has been dispatched and delivered. Please do email enquiries@happypuzzle.co.uk should you require any further assistance.
Kind regards
Talia
Excellent and interesting puzzles
Excellent and interesting puzzles. Well packaged. Speedy delivery. I do object to being addressed (literally) by my address rather than my name!
April 1, 2026
Reply from Happy Puzzle
Dear Helen,
Many thanks for taking the time to leave a review. We’re sorry the greeting didn’t feel quite right. Our system uses the information entered during the checkout process, but your comment is very helpful and noted.
Kind regards
Talia
Reply from Happy Puzzle
Dear Rosanna,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
A swift delivery of the item ordered.
April 1, 2026
Reply from Happy Puzzle
Dear R Morgan,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Reply from Happy Puzzle
Dear Heather,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
The game arrived in good condition and…
The game arrived in good condition and on time
My grandson thought it was great and he was looking forward to the challenge
Thank you!
March 31, 2026
Reply from Happy Puzzle
Dear Fiona,
Many thanks for taking the time to leave us a lovely 5* review!
Kind regards
Talia
Reply from Happy Puzzle
Dear David,
Many thanks for taking the time to leave us a 4* review.
As a small company we value any feedback so I was just wondering what we could have done better for you to have given us a 5* review?
Kind regards
Talia
Reply from Happy Puzzle
Dear Mr Watson,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
Excellent product and service.
March 27, 2026
Reply from Happy Puzzle
Dear Adrian,
Many thanks for taking the time to leave us a 5* review which, as an independent company, we truly appreciate!
Kind regards
Talia
An excellent service
An excellent service - I have had a number of games and puzzles from Happy Puzzle Co, and their catalogue is good and the information reliable. Their estimate of age range suitability is good and their games engaging and fun as well as having an educational dimension in most cases.
The service from ordering to receipt is clear and straightforward, and emails and tracking keep you up to date. Any issues are dealt with quickly and the whole experience is good.
March 9, 2026
Reply from Happy Puzzle
Dear Jean,
Many thanks for taking the time to leave us a fabulous 5* review!
Kind regards
Talia
Great
Great. Value and good quality items. Have got several. Items for y 5. Greatgrandccchilldten
March 26, 2026
Reply from Happy Puzzle
Dear Lorraine.
Many thanks for taking the time to leave us a 4* review.
As a small company we value any feedback so I was just wondering what we could have done better for you to have given us a 5* review?
Kind regards
Talia
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