Happy Shuttle Cancun Reviews 

Quick, easy service - just find the green polo. Courteous safe drivers and right on time for pick up back to airport.

Happy Shuttle is always on time and a flawless ride to and from our destination. Clean vehicles, great A/C, and super friendly drivers. We use them on every trip to Cancun.

Happy shuttle was on time, safe and reliable. The only issue was I pre-ordered beer and waters, and they did not have them, the driver had to stop at a store to get it. No problem though.
For departure we scheduled a 9am pick up, and they were there at 8:55am, which gives you peace of mind.

We have used this company twice over the last 5 years and will be using them again this September. Very friendly, prompt and courteous as well very informative about the area.

Repeat customer. They are easy to find at the airport, the contracted drivers are safe drivers with clean vehicles.
On return, they arrive on time for pick up and get you back in time.

We've used Happy Shuttle twice now, and won't ever use anyone else. Prompt, clean and comfortable cars, and friendly drivers. Erik Perera was a great driver and we really enjoyed our conversation with him.

Excellent communication. Had a small wait at Cancun airport but once our shuttle arrived the trip to resort was fine. The return was excellent. Driver arrived timely in a very clean and cool van. Excellent service. I don’t hesitate to recommend.

Was all good and on time. However the driver on our return trip to the airport was too aggressive and followed way too close. I finally asked him to slow down and back off because he was scaring me. To his credit, he slowed down and backed off and we had a pleasant drive.

Once we found the Happy Shuttle Representative they were very friendly and informative. We only had to wait about 15 minutes for the driver to arrive. During that time the Representative reserved our return arrangements. The driver was friendly and got us to our destination quickly and safely. Our return driver arrived to pick us up 10 minutes early and was also friendly.
We had a great experience using HappyShuttle and would definitely use them again. After you come out of Cancun airport there are people everywhere trying to get you to use their ride service and it was nice knowing we had everything prearranged with a reputable service provider.
The price was very reasonable and competitive. Great experience overall.

Wonderful round trip private service! Happy shuttle was easy to find at the airport and our driver was friendly and talked about the areas we were passing on our way to the resort. It was like a mini tour! For our return our driver showed up on time and was wonderfully friendly and again gave us a mini tour back to the airport. I highly recommended this company. We will definitely use them again when we return to Cancun. Thank you Happy Shuttle for making our transfers stress free!

the Happy Shuttle service was outstanding. A clean and comfortable van, a courteous driver, and on time.

Highly recommend this shuttle service. Professional and great service!! The booking process was easy, and the employees were very friendly and easy to locate once out of the airport.

Friendly driver and great price for round trip!

Consistently reasonably priced, reliable, and a positive experience every time! We've been using Happy Shuttle for years and always recommend them to our friends!

They are always there waiting for you promptly. Nice, cool vehicles. Schedule your return transportation right there on the spot. Very reliable and pleasant drivers.

Although our Isla Mujeres catamaran excursion was ultimately canceled due to weather, I still wanted to recognize the team at Happy Cancun Tours for their professionalism and communication throughout the process.

Travel plans don't always go as expected, and weather is something no one can control. What matters is how a company handles those situations, and the Happy Cancun team was courteous, responsive, and helpful when we reached out regarding our reservation.

One suggestion I would offer is the addition of QR code tipping options for guides, drivers, and excursion staff. Many travelers rely heavily on credit cards while on vacation and may not always have enough cash available when they receive exceptional service. During our stay in Cancun, we encountered so many wonderful hospitality professionals and often wished we had a way to tip electronically when we ran out of cash. A secure QR code option would be convenient for guests and would help ensure staff members receive the recognition they deserve.

Even though we were unable to experience the excursion itself, we appreciate the team's professionalism and commitment to customer service. We look forward to booking another adventure on a future trip to Cancun.

Friendly, quick, easy to find, helpful, all the things.

The line at Happy Shuttle was super long and after waiting 20 minutes nobody could tell us how much longer the wait would be! We visited Cancun in February of 2026 and there was road construction holding everything up. We were told the next shuttle was already full and our wait could be an hour more!! We ended up taking a taxi at a high rate just so we could get to our resort.

We have used Happy Shuttles exclusively for ourselves and our family members for five years now! We travel to Mexico 3 to 4 times a year and we are always treated like we are family! They are there when they say they will be and that takes the stress out of returning to the airport! Even if we had free transportation, I would still opt for Happy Shuttles!

We’ve used Happy Shuttle 4 times in Cancun and would highly recommend it. Always on time and very reliable and the drivers are so nice!