Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution orient... See more
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The Old Barn, CM21 9AE, Sawbridgeworth, United Kingdom
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Great service as usual - our go-to supplier for device leasing

Reply from HardSoft - Devices for Teams
Michelle was really great and very helpful! Really appreciate your support.

Reply from HardSoft - Devices for Teams
Very good service received from Michelle, from start of the process to delivery of repaired computer.

Reply from HardSoft - Devices for Teams
excellent service , very swift updates and responses.

Reply from HardSoft - Devices for Teams
Used Hardsoft before aways super fast and sorting and equipment we need for our business.
Highly recommend.

Reply from HardSoft - Devices for Teams
Efficient and simple! Very happy with the service and regular updates.

Reply from HardSoft - Devices for Teams
Michelle and her team were incredibly helpful when my laptop got water damage. They repaired it quickly and provided a lease device while I waited. Excellent service!

Reply from HardSoft - Devices for Teams
Michelle offered great support throughout, it felt like an easy and seamless experience.

Reply from HardSoft - Devices for Teams
We've been with HardSoft Computer Leasing for years and have nothing but the highest praise for how the most recent experience has been handled. We are delighted with how smoothly everything was transacted - from initial approach to receipt of new hardware to replace our old Mac Mini M2 computers. For a small business, HardSoft is a no-brainer!

Reply from HardSoft - Devices for Teams
Michelle was always in contact with us and provided plenty of updates, so very good communication
The free collection and delivery service was also excellent. We are very happy with the result.

Reply from HardSoft - Devices for Teams
Excellent communications throughout the process. Laptop was replaced, configured an usable straight away.

Reply from HardSoft - Devices for Teams
Awesome work by the team and amazing communication!
We had a broken laptop and the team did everything possible to ensure that it was taken to repair, fixed and then delivered back.
Thanks again for the amazing work.

Reply from HardSoft - Devices for Teams
Michelle has been fantastic. I had a few problems with a device and she was quick to get me a replacement. Very helpful, understanding and supportive, thank you so much Michelle!

Reply from HardSoft - Devices for Teams
Michelle is always very helpful, thank you :)

Reply from HardSoft - Devices for Teams
Good communication throughout my phone's repair and quick service.

Reply from HardSoft - Devices for Teams
Michelle is always super helpful and responsive, even when dealing with long-term tech issues.

Reply from HardSoft - Devices for Teams
Faulty laptop fixed and returned quickly and efficiently.

Reply from HardSoft - Devices for Teams
Hardsoft repaired our devices. Arranging collection and delivery to our head office. Kept us informed of progress and ensuring we were happy.

Reply from HardSoft - Devices for Teams
Danielle and Ben were great, very helpful and friendly.

Reply from HardSoft - Devices for Teams
Great service received again from Hardsoft for the repair of a laptop, particularly the regular updates of progress from Michelle.
Many thanks.

Reply from HardSoft - Devices for Teams
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