Harrison Cameras Reviews 

4,712
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally helpful and knowledgeable staff members who provide brilliant customer service both in-store and online. Shoppers are consistently impressed by the incredibly fast delivery times, excellent product conditions, and secure packaging that ensures items arrive safely. Furthermore, the overall purchasing process is described as smooth, straightforward, and offering highly competitive prices across their extensive product range. However, some customers also noted occasional issues with external couriers leaving parcels outside or delivering packages incorrectly. A small group of reviewers also experienced minor challenges regarding product returns or unwelcoming staff interactions during particularly busy periods in the store.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the items received.... See more

Delivery service

Users describe positive interactions with delivery service, highlighting super fast shipping and timely... See more

Service

Customers had positive experiences with service, highlighting great prices and superb, friendly assistance.... See more

Staff

Reviewers highlight positive aspects of staff, describing them as friendly, informative, and extremely... See more

Order

Clients share positive opinions on order, highlighting that the process is simple and prices are competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Every thing seemed straight forward. Details of purchase were as listed. Goods arrived as promised and securley packaged. First impression on opening the package was good. The co dition of the ca... See more

Rated 5 out of 5 stars

Just bought a new Sigma 56mm f1.4 lens from this shop. Cost less than the price of used ones elsewhere. Ordered online, dispatched the same day, arrived the next day via DPD. Properly packed. Came wit... See more

Rated 5 out of 5 stars

Excellent service from Ewan when I called in last week to leave a Sony camera for cleaning. I received an e mail saturday afternoon to say it was ready for collection along with a comment about my len... See more

Rated 5 out of 5 stars

Bought a second hand lens (15mm Summilux Leica mft) from Harrison Cameras and am absolutely delighted with all aspects of the purchase. Spoke with a rep before purchasing (to make sure still in stock... See more


Company details

  1. Photo Shop
  2. Camera Store
  3. Passport Photo Processor
  4. Photo Lab
  5. Photo Printing Service

Written by the company

Sheffield based photography shop with over 50 years experience. Photography is our passion, we love it, we learn it, and we play with it every day! Huge range of new and used photography equipment, 1000's of products on display in-store. We are a community-based business. Free customer car park


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(4,712)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

My account details and my previous…

My account details and my previous history are not working have they been changed?

Have set up account with details.

July 16, 2025
Unprompted review
Harrison Cameras logo

Reply from Harrison Cameras

Hi Mike,

Thanks for reaching out.

You're right – we switched to a new website platform last November. If you've created a new account, that's great news! You can now use this account both online and in-store.

Please be assured that your purchase history is still securely in our records. While it can't be displayed on the new platform at your end, we can easily access it. If you need any old transaction details or have any problems, please don't hesitate to call our customer services team.

We understand this isn't ideal, and we sincerely apologize for any inconvenience this transition has caused. Unfortunately, our previous website reached its end of life, and moving to a new platform was our only option.

Thank you for your custom.

All the best,

Michael

Rated 5 out of 5 stars

Excellent service,superb item

I had been looking for quite a while for an Olympus 7-14mm f2.8 pro used. They vary in price but settled for the one from Harrison Cameras priced at £600 in excellent condition. Ordered Monday delivered Tuesday super fast delivery. When I opened the packaging I thought they had sent me a brand new lens. It was in amazing condition I could not be happier. Thank you Harrison Cameras I would thoroughly recommend you A++++

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and competitive pricing.

Purchased a used grip accessory for my Olympus OMD E-M5 Mark 11. The item description was absolutely spot on and offered at a very reasonable price. The grip arrived in a couple of days and works as it should. Very pleased with this purchase and the service from Harrison Cameras. I'll definitely keep them in mind if I'm looking for anything else.

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

All good!

I bought a ex-display lens for my camera, saved loads on the new price and the lens looks unused. It arrived quickly, well packaged, very happy customer.

May 7, 2025
Unprompted review
Rated 3 out of 5 stars

Let down by Evri!

Let down by Evri!
Purchased a lens on 17th of April and as of the 26th April the Evri tracking still just states its at a sorting office.
I spoke to Harrisons who said give it a few days, however this is no use as I go on holiday today and neither Harrisons or Evri know where the parcel is. I would avoid choosing Evri as a delivery option, this is not the first time I have had an issue with them.

April 24, 2025
Unprompted review
Harrison Cameras logo

Reply from Harrison Cameras

Hi Ian. I’m sorry you didn’t get your parcel in time. Thank you for your feedback, we are in the process of moving away from evri as we know they are letting us down. There will be more shipping options in the coming weeks. I know this doesn’t help your situation right now! I can only apologise!!!! Michael

Rated 4 out of 5 stars

found the particular binoculars I…

found the particular binoculars I wanted online, very happy with service: lowest price online (apart from grey market sites not paying VAT). Binoculars arrived early (morning after order I think). Free shipping. Only niggle was I didn't get the discount for signing up for news letter.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Harrison Camera's.

Harrison Camera's are the only place I purchase Camera equipment from, Ordered a new camera this morning Joanne was very helpful as always but to be fair everyone I have spoken to at Harrison's are really good.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Pleasure To Buy From

Harrison Cameras was the only dealer I could find that was selling a Leki Monopod that I had been looking for. Ordering was easy and the monopod was delivered speedily and undamaged. Simple 5*!

March 24, 2025
Unprompted review

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