Harts Of Stur Reviews 28,261

Thank you for promptly replacing the broken crockery. Excellent service.

Great service and selection of products at very competitive prices. Next day delivery on my purchase without any extra costs.

Avoid this company at all cost. Our Jura order never arrived and no communication from Harts of Stur at alll. Extremely disappointed by the inconvenience and poor service. Avoid this company. We would have rather paid more elsewhere than having to deal with Harts of Stur.

As described, arrived on time. Great product.

Excellent blender by Sage. Online order very easy and customer service excellent. Blender very robust but quieter than most blenders, easy to use. Very good price for such an exceptional appliance. Wish I had bought it sooner. Would have given 6 stars if possible. I now have 3 appliances by Sage and extremely happy with all of them.

An excellent product at a good price, backed by excellent service.

Customer services were excellent in helping with my order that had been delivered to the wrong address by DPD.
I shop with Harts as it’s a family business available online, they provide a traditional high standard of service. I am very happy to recommend Harts .

Quick delivery, great communication price was amazing. Very well packaged. Will certainly use this company again

Great service, good prices

Shopping here is smooth, with a fantastic selection of products available at competitive prices. The delivery service is outstanding.

Purchase arrived well packed and a day early.
Very pleased with product and service. Would strongly recommend the company.

We purchased a kitchen aid artisan Toaster from Harts of Stur around 15 years ago. It failed on Saturday morning. So without even considering buying another brand or company to purchase it from, I just ordered a new one. Harts of Stur excelled again because the new toaster turned up the next Morning, Sunday. I didn't request this it just turned up. Great company, great products and good prices. Thank you

good product/design and price plus prompt delivery -person receiving gift delighted

Good company have purchased from them several times, prices are good, items well packaged and fast shipping.

Order a Jura coffee machine to be delivered It came badly package with no extra package and in a very light box. As I live within 45 mins away decided to return the unit myself. They did replace the item but I went out my way I was hoping for a small good will jester I save them money on collecting a return and sending out a new one out again. Nothing was offered.

I want to support a local company but if they bad customer services then with on other option

I have decided if you want good customer service then go else where Like John Lewis

Actually I consider Hart of Stur as a reliable & trustworthy business, But my recent experience very disappointed me unfortunately.
It's a real nightmare to return an unwanted item to Hart and Slur company. Long, hard proceeding and customer have to pay for the postage for unwanted item, despite it's the company's error.
The company's image show only the front side of the clothes!!!! I do not know WHY.
The shirt I received had a very big print on the back side, which is not shown on the website page!!!. I'm not a free advertising billboard, to wear clothes like that.
The website itself has some issues when placing an order, or verifying age, it kept rejecting the process, which resulted in sent a wrong size of the other 2 items.
On the other side, although Hart of Stur offers a good products prices, but some of products I found it cheaper at other retailers websites
I will think twice or perhaps more before placing a new order with this company in the future.
Thanks for understanding and help
UPDATE 15/04/2026
Please note that, I expressed my experience of long time online buyer. For instant at Amazon the website show more than one image of the item with full details.
At Zalando website the images show the full details of the garment plus details of the model wears the garment's size and his/her tall.
The age verification went so smooth and easy at Heinnie website.
Kind regards

Excellent product and price. Delivered quickly and informed of progress before my product arrived.

Great price fast dispatch
And easy online purchase
Great toaster

The KitchenAid mixer and several additional attachments arrived in excellent condition, well packaged and all together in one delivery. Purchasing through the website was straightforward and despatch and delivery could not have been faster or more efficient, despite the Easter weekend. I was absolutely delighted with the entire purchasing process. Many thanks.

I have used Harts of Stur a few times. They have an amazing selection from really good brands at excellent prices. Delivery is always fast with great communication