Harts Of Stur Reviews 28,265

•

4.9

Kitchen Supply Store

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent products, noting their high quality and competitive pricing. Many people highlight the prompt and efficient delivery service, often mentioning that items arrived quickly, well-packaged, and sometimes even earlier than expected. The company's customer service is also consistently commended for being polite, helpful, and responsive. However, some customers also noted issues with product quality, such as rusting knives or faulty appliances, and a few experienced problems with delivery, including missing parcels or items arriving poorly packaged. A small number of people were dissatisfied with the return process and the company's handling of product defects, feeling that their concerns were not adequately addressed.

What people talk about most

Product

Users describe positive interactions with product. Customers are delighted with the quality and value, often... See more

Delivery service

Reviewers express satisfaction with the delivery service. Many customers highlight the speed and efficiency... See more

Quality

People report positive experiences with product quality. Many customers praise the excellent quality of... See more

Price

Reviewers highlight positive aspects of price, consistently praising the competitive and good prices offered... See more

Service

Consumers find service to be positive, with many praising the quick, reliable, and efficient service.... See more

Based on these reviews

Excellent blender by Sage. Online order very easy and customer service excellent. Blender very robust but quieter than most blenders, easy to use. Very good price for such an exceptional appliance. Wi... See more

We ordered a set of stainless steel cookware, it was delivered promptly and well packaged. Unfortunately we had to return it as the specification was wrong for what we required, nothing wrong with th... See more

The people I spoke to on both occasions were very polite and helpful ,even when I rang with a delivery query . They dealt with the matter very quickly an efficiently ,my parcel arrived safely the fo... See more

Easy site to navigate. Prompt service & the toaster arrived in pristine condition & I was pleased to see it was in a re-used cardboard box. Competitive price too.

Company details

About Harts Of Stur

Written by the company

Shop at Harts Of Stur About Harts Of Stur

HARTS are a fourth generation independent family business and have been established since 1919. We have an extensive store and warehouse in Sturminster Newton, situated in the heart of Dorset's Blackmore Vale

We are one of the UK's largest in store and on line retailers of cookware, kitchenware and kitchen electrics, stocking a comprehensive range of top brands at competitive prices.

We pride ourselves on the highest standard of customer service to both our online and instore customers. If you are ever in the West Country please pop in, we would love to see you!

FREE UK Mainland Delivery on all orders £50+

Fast & free delivery on orders £50+ to UK Mainland addresses

• Orders £50+ are eligible for FREE delivery to UK Mainland addresses

• Delivery from just £3.50 for orders under £50.

• Delivery options include; specified date delivery (including guaranted AM delivery), weekend delivery, and local click & collect options

Contact info

Station Road, DT10 1BD, Sturminster Newton, United Kingdom
01258 472420
sales@hartsofstur.com
www.hartsofstur.com

4.9

Excellent

28K reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 6, 2026

Outstanding experience. I purchased a Sage air fryer which was significantly less expensive than elsewhere (in a slightly different colour which matched my kitchen better) and it arrived the following day exactly as described in perfect condition.

Increbibly quick delivery. Good products but one query ...is the hueva board suitable for chopping or not?

I could see what I wanted and was delivered on time and very quickly just had an issue with claiming my £16 73 off of my next purchase that they said I had when I came to claim it I found the hole procedure not as straightforward as you might think i still brought my purchase but didn’t bother with trying to get the savings so was a bit disappointed but I would still buy from this company again

March 16, 2026

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