Bought a phone through Wowcher. Delivery attempted failed because I was in work and it hasn’t had option to leave it in a safe place or leave it in neighbours. Received email from Royal Mail that phon... See more
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Review summary
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Company details
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At Hate My Phone, we offer a secure and fast way to trade in your old phones in an environmentally friendly way. Enquire now to find out more info.
Contact info
272 Kings Road, B11 2AB, Birmingham, United Kingdom
- 0121 439 3590
- finance@hatemyphone.co.uk
- www.hatemyphone.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 7% of negative reviews
Typically replies within 24 hours
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I got a iPad through Wowcher and these…
I got a iPad through Wowcher and these I hate my phone sent it out and when it arrived no apps could be downloaded and the safari won’t load any websites so the iPad is useless there is absolutely no use to this at all extremely disappointed as it didn’t state anywhere that this iPad wouldn’t be able to download apps or use the safari so been robbed of my money gutted as I bought this for my daughter thinking she was getting a nice bargain but turns out they have robbed and upset my daughter I’ve emailed about a refund but no Answer
Product Samsung Tablet
Product , just as needed and described. Efficient mailing. Will use this company again.
Fast delivery
Fast delivery, amazing customer service, couldn't get a better deal!
Got 2 headphones from them they came…
Got 2 headphones from them they came really quick and worked as expected thanks
Had an issue but this was resolved superbly
I had an issue. It really wasn’t an issue created by hatemyphone it was misleading information by Wowcher. I reached out and spoke to the amazing Freya! Although I was very frustrated, Freya remained level headed, calm and customer focussed. The issue was resolved in less than 24 hours and the response time to my emails was super fast! I really appreciate the time and effort Freya gave and I’m really happy with the resolution
Bought a refurbished phone for my…
Bought a refurbished phone for my daughter through eBay. It arrived quickly, looks great and works perfectly. Very happy with the service — thank you!
Got a iPad off them though wowcher and…
Got a iPad off them though wowcher and when delivered it is no longer any good can’t download any apps as the software doesn’t support it anymore it worthless and I would tell people not to buy from this company and before they say it was in the description it wasn’t don’t buy anything from this company they rip you off

Reply from Hate My Phone
Reliable, fast delivery, friendly staff
Great experience purchasing from this business.
Initially problems there was a problem with…
Initially there was a problem with delivery after much interaction with the company I received the item unfortunately the item began not charging then switching itself off for days in fairness to the company they were more than happy to refund unfortunately I went through WOWCHER 🚩 wanted to put my refund on a credit so I had to spend it with WOWCHER
this was nothing to do with “hate my Phone”
I would recommend this company and will most definitely use again but not though WOWCHER stay away from them their practices are unacceptable
Bought a Samsung Galaxy J3…
Bought a Samsung Galaxy J3 (refurbished). Arrived quickly, looks like new, works perfectly. Recommended.
Fast efficient delivery service
Fast efficient delivery service.
Product was great , even second hand seems looks like, and works like a new. product . You can not tell.the difference.
On the whole. Great company, who delivers what they say definitely recommend.
I tried to contact Hate my Phone but…
I tried to contact Hate my Phone but got no reply the reason for the contact was I received an item from them a iPad mini it was next to useless no reply would never buy from them again unless just maybe someone was to reach out to me stay clear
Excellent Organisation
Although I initially had an issue with, this organisation proved 100% trustworthy in resolving it swiftly. Their customer service team are to be applauded for their efficiency and prompt attention. I recommend this company to any potential customers.

Reply from Hate My Phone
Refund request processed promptly
Refund processed promptly
Order not received so cancelled within the 14 days still waiting for refund 3 weeks later

Reply from Hate My Phone
Phone delivered as ordered
Phone delivered as ordered. Good quality and no issues
Happy with my item
Very pleased with my item, we brought the item through wowcher. The service was reliable and quick delivery, my son is happy with the item, definitely would recommend.
I bought an older Amazon fire 7
I bought an older Amazon fire 7
Through wowcher and it arrived promptly in perfect condition. Great tablet for Prime Films and Kindle ebooks. The browser isn't bad. Not much storage space on this version but an absolute bargain for 26 quid.
I bought 10 phones through eBay
I bought 10 phones through eBay. All the transactions went very well. Delivered promptly and some of the phones were better than described. They are all gift to people so I can’t comment on how long they lasted but they were working when I bought them.
Best iPad 12.9 i buy from anywhere
Best iPad 12.9 i buy from anywhere, they not as bad as other reviews make out
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