Hatmeo Reviews 462

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the helpful, prompt, and professional customer service, often highlighting their flexibility in resolving issues. Reviewers frequently praise the quality of the products, particularly the comfort and design of the bras, and the overall good quality of the shoes. The ordering process is generally smooth, with many customers finding the products to be well-made and comfortable. However, some people were dissatisfied with the product sizing, noting that items often run small, leading to the need for exchanges. A significant number of customers also expressed frustration with the return policy, especially concerning international returns to China, which can be costly and complicated, with some reporting difficulties in obtaining full refunds.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise products like... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers express significant dissatisfaction, citing... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness,... See more

Return policy

Users describe negative interactions with the return policy. Many customers report significant difficulties... See more

Order

Consumers find order experiences to be ambiguous. Some customers report receiving incorrect items, such as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered the knitted flat shoes but they were too small. I would advise ordering a size bigger than usual. The shoes are lovely and I look forward to wearing them when my replacement arrives. Custo... See more

Rated 4 out of 5 stars

Service from long distance supplier was excellent - 5 stars. Shoes received were good quality but drop a star for being very undersized. Replacement dealt with efficiently and cost effectively but... See more

Rated 4 out of 5 stars

There was an initial problem with sizing, but after negotiations with the Customer Service team, this problem was overcome satisfactorily. The Customer Service team were, at all times, prompt, profes... See more


Company details

Written by the company

Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.


Contact info

3.3

Average

TrustScore 3.5 out of 5

462 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Only 1 star because I couldn’t select…

Only 1 star because I couldn’t select negative stars. This company is a total scam. Advertisement for bras with great qualities but what you receive is junk with no redeeming qualities. Try to get a refund, they urge you to accept the crap with an $8 credit and a future coupon. Then you are told you have to pay shipping back to China, but they don’t recommend that. We received over 40 emails all hovering a little credit, then it changed. Give them a 5 star review, close the credit card dispute and you can have your money back less$9.99 shipping and you will get a credi. Nope 15 days later nothing. Total scam

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

leak proof panties

I ordered the panties that were leak proof and was very surprised how well they kept me from having an embarrassing moment. It took away all my anxiety and concern.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

The Anti-Sagging Bra is Wonderful

The Anti-Sagging Bra is Wonderful. My wife really loves the comfortable fit. The feel of this Bra is just perfect for her.
She highly recommends this product for Ladies looking for long lasting comfort.
Thank you so much, B Collins, Ormond Beach, Florida

November 12, 2024
Unprompted review
Rated 1 out of 5 stars

Bras NOT supportive or "orthopedic"

Bras advertised as "orthopedic" and supportive. In truth they have no support or elastic to hold them in place my breasts slide out of the bra and slip up or down as I move. Worse than wearing nothing! Very poor quality and customer service has so many requirements that it is pointless to pay for return only to lose more money. This is a scam by every definition of the word. Apparently they will return money if you promise to write a good review - really???

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Bras are fantastic and support my…

Bras are fantastic and support my posture wonderfully. I could not recommend them more. Customer service was extremely helpful when my bras were smaller than I thought. Gave me a free replacement in the sizes I wanted, and advised against returning them because the shipping fee would be cost-inconvenient.

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed. I ordered two of their bras. I don't know what I was thinking. I should have ordered one to try it out. They ride up and expose my breasts under my shirt which was very embarrassing. Try to return and they offer me $5 even though I paid $29.99 for them and a coupon. Their description of their products are very very misleading. I would not purchase from them.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

I wanted to return an item and the customer service rep was patient and very helpful. I am very pleased with my Hatmeo experience.

October 30, 2024
Unprompted review
Rated 1 out of 5 stars

Refund for Bras that do not fit

I ordered 2 bras 1 beige, 1 black in size XXL per their size chart. They are much too small since I wear a 40 D. I was charged $57.96 on my cc.
I am trying to contact the company or representative to return the bras but have not been able to locate a phone number or local contact. I should have checked for reviews before ordering. Plus, now I find that they are available many places much cheaper.
How do I get a refund? Please advise.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible bra

Paid $110 for 3 bras 2 in the size using their guide to fit me were too big and the smaller one had absolutely no support i was bouncing every step i took. No difference in my posture, the bras I bought from temu for $10 each were better than these

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

This company is another one of those… scams from China

This company is another one of those scams from China. Do not order from them!! If you are not apply with your item you have to send it back to China for a refund at your own expense. I saw something on instagram from this company. I looked at it but decided not to order it. They were able to get my information and put the order through. I did not want the items but I am stuck with them. It would cost me over $50 to send them back. Terrible scam.

October 29, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible rip-off company

Terrible company. I would give zero stars if I had that option here. The bra is not adjustable and their "return" policy is a rip-off! Beware this company!!!!!!! Let me be specific. I paid $56 for two Terrible bras and received a FIVE DOLLAR "refund." When I complained, they emailed back, "Is this a threat?" Ugh.

October 27, 2024
Unprompted review
Rated 5 out of 5 stars

Bra purchase

I received the product in a timely manner and Hatmeo’s customer service is excellent. I liked the color, and the lace they used for the item that I purchased. I recommend Hatmeo.
Barbara

September 16, 2024
Unprompted review
Rated 1 out of 5 stars

Should be zero stars

Terrible item. Bad fit in all dimensions. The thin flimsy fabric gives no support and there is no way this bra will improve posture. Purchased through Amazon. No seller response after several days. Caught in an endless loop trying to file an Amazon claim. Unfortunately purchased several of these and will probably lose all my money. Do not buy.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

The bra that “rocks”

Super comfortable plus easy to put on -no hooks, front closures, etc. no fat bulging anywhere. I fell asleep in one of-no problem or discomfort. After my initial order of 2, I just reordered more.

October 29, 2024
Unprompted review

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