Hatton Garden Metals are consistently friendly, professional, and fair in every transaction. They regularly go above expectations and have even improved prices in my favour, which reflects real integr... See more
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Review summary
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The whole experience was straightforward, quick, and hassle-free. Before contacting Hatton Garden Metals, I visited several local pawn brokers and jewellers on my high street to see what I coul... See more
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An easy process to sell my gold made easy by the lovely Zoe. The resulting yield was far far superior to all other quotes that I had received , daily, over the two previous weeks from other dealers.... See more
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The online process was simple. I received an instant quote and unique number. Slight hiccup in timing since I waited for a postage envelope which I thought I’d ordered but didn’t arrive. I decided to... See more
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Company details
Written by the company
Hatton Garden Metals based at Plouviez House, 19 - 20 Hatton Place, Hatton Garden, London EC1N 8RU We are a market-leading online gold buyer and seller, specialising in secure postal gold services. Based in London’s historic jewellery district, Hatton Garden, we have built a strong reputation for offering some of the most competitive prices for gold in the UK. Our commitment to honesty, efficiency and transparent pricing has helped us set new standards within the gold industry. Customers trust us for our professional service, clear communication and consistently high payouts. Our advanced tracking system allows you to monitor your parcel at every stage of the process, providing complete visibility and peace of mind from the moment you send your items to us. Once your gold has been received and processed, payments are made the same day, ensuring a fast and straightforward experience. Or visit us in person in Hatton Garden, London - no appointment required. We make selling your gold simple, secure and rewarding.
Sell & Buy Gold Today!
Written by the company
- Get Top Prices for Your Gold Today
- Your go-to destination as the UK's premier Bullion Dealers for gold, silver, and precious metals.
Buy Physical Gold & Silver
Low premiums & Free Next Day Insured Delivery*
Hatton Garden Metal is one of the UK’s Top Rated Gold Bullion Dealers, renown for its credibility and reliability in providing gold bullion for investment purposes for UK gold investors. We offer our gold coins, gold bars, and bullion with the lowest premiums and a complete storage solution is provided for all metal purchases
Contact info
Plouviez House, 19-20 Hatton Place, London EC1N 8RU, EC1N 8RU, London, United Kingdom
- 0207 404 4000
- contactus@hattongardenmetals.com
- www.hattongardenmetals.com
The UK's Top Rated Gold Dealer
4.9
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 68% of negative reviews
Typically replies within 2 weeks
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Helpful staff and good price obtained…
Helpful staff and good price obtained for my Britannia coins. Though they were extremely busy the day I visited but they operated in an efficient and courteous manner. Money was in my bank account within two hours. Will be using them again.
January 28, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks for your patience Kevin. Glad we could still keep things moving and get you a good price for your Britannia coins.
Also great to hear the payment came through quickly, that’s always what we aim for.
The HGM Team Appreciate you coming in, and we’ll be here when you need us again 👍
A painless alternative to the high…
A painless alternative to the high street buyers. Money transfer is an efficient system so I am not carrying large cash amount from shop to bank.
Thank you.
March 25, 2026
Unprompted review
Reply from Hatton Garden Metals
Really appreciate you saying that — that’s exactly what we try to offer.
Totally get that carrying cash around isn’t ideal, so glad the bank transfer made things a bit easier and more comfortable for you.
Thanks again for coming in 😊
Great service
Great service. Easy to contact by telephone to which is a bonus in these days of robots. Checked everything I had seen on the website over the phone, sent my items by their delivery advice they received the next day and my offer was with me within hours of their receipt. After acceptance payment was within minutes. Would definately use again plus a good price. Thank you
March 24, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks so much Eaton — really appreciated.
Glad you found it easy to get hold of us (nice to speak to real people still, right!) and that everything matched up from what you saw on the website
Great to hear you were happy with the price too. Thanks again for trusting us with it, and we’d be more than happy to help again anytime 👍 - Hatton Garden Metals Team
I’m 80 years old
I’m 80 years old, find difficulty with modern tech, so worry about making mistakes. This site was easy to use, quick to respond and I was very pleased with the valuation. The amount was paid into my bank almost as soon as I accepted the offer. I would definitely recommend to friends and family. John
March 24, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you so much John, for taking the time to leave this — it really means a lot.
We know things can feel a bit overwhelming with all the tech these days, so it’s great to hear you found everything straightforward and easy to use. That’s exactly how it should be.
Really pleased you were happy with the valuation and how quickly the payment came through as well.
Thanks again for your kind words — and for recommending us, that doesn’t go unnoticed 😊 - The HGM Team
Very easy and clear process
Very easy and clear process. Transaction was quick and smooth once my gold got there. I got a price but was tardy getting the bag back so missed the window for the guaranteed price and got the going rate at the time of delivery which was a little less. I have to stress that was my fault and not the company. Don’t make my mistake and turn the envelope around same day please!!
March 23, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you David for taking the time to leave this — really appreciate it.
Glad to hear you found the process clear and everything went through quickly once your gold reached us.
The HGM Team will be happy to welcome you back very soon!
First visit to Hatton Garden Metals
I was a seller, not a buyer. Dealt with Sam, who was incredibly helpful. A very professional organisation.
March 18, 2026
Unprompted review
Reply from Hatton Garden Metals
Thanks so much for your kind review and for choosing Hatton Garden Metals!
We’re really glad Sam could help make your first selling experience smooth and straightforward. We appreciate your feedback and hope to see you again soon.
Great service
Well informed
Quick responses
Quick payment
Thank you will use again
March 10, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Tracey, for your lovely feedback!
We’re so pleased you found the service well-informed, quick, and efficient. We really appreciate your support and look forward to helping you again.
Efficient and quick but pricing aggressive
Efficient and quick , pricing aggressive. 30% discount to market price which is mainly commission 28% … they clearly have a strong grip on their market ….
March 18, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Richard!
We’re glad you found our service efficient and quick, with competitive pricing. We appreciate your feedback and look forward to assisting you again.
Excellent service
Excellent service, best value I can find and total honesty . They always go the extra mile to help.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Tannalee, for your wonderful review!
We’re delighted you value our honesty and pricing, and that our team could go the extra mile for you. We really appreciate your support and look forward to helping you again.
Excellent service
I have made several visits to Hatton Garden Metals and I am always impressed by their friendly and professional service.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Elaine, for your continued support!
We’re so pleased to hear you’re always impressed with our friendly and professional service. We look forward to welcoming you again soon.
My first experience of online gold trading.
During the course of 3 different transactions,I had a couple of queries, and every one was answered by phone, quickly, clearly, and most importantly accurately, I was very pleased with the returns and the service. Highly recommended. Kevin Joyce.
March 13, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Kevin, for your fantastic feedback!
We’re glad we could answer all your queries quickly and accurately, and that you were happy with both the service and returns. Your recommendation means a lot to us!
This is the second we have used HGM.
This is the second time we have used HGM.
Very efficient with payment made the day of receipt.
An honest business.
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Jeff, for returning to Hatton Garden Metals!
We’re glad you found our service efficient and trustworthy. It’s always a pleasure to work with you, and we look forward to the next time.
This is the second time I have used…
This is the second time I have used Hatton Garden Metals.
And wow.!!!!
Amazing seamless process
Balance transferred immediately after receiving the package
Would definitely recommend and if I have any more gold, would 100% use again
March 16, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Mrs S Tomkinson, for your amazing feedback!
We’re thrilled you found the process seamless and enjoyed the fast payment. Your recommendation means a lot, and we’d be delighted to help you again anytime.
Recently made three orders from Hatton…
Recently made three orders from Hatton Gardens Metals.
Competitive prices and fast delivery.
Would be happy to use again.
March 9, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Mr. Bennet, for your feedback!
We’re glad you found our prices competitive and delivery fast. We look forward to helping you with future orders.
Easy service to use
Easy service to use, best prices I’ve managed to find also. Delivery is quick! Will definitely be using again and recommending to friends and family
March 14, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Johnnie, for your fantastic review!
We’re thrilled you found our service easy, prices great, and delivery quick. We really appreciate your recommendations and look forward to helping you again soon.
Highly recommend
H.G.M a very good company to deal with. Very helpful & friendly staff. Monies paid directly into bank account next day. Highly recommended.
March 13, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Linda, for your kind words!
We’re delighted you found our team helpful and friendly, and that the fast payment worked well for you. We really appreciate your recommendation!
First class service
First class service. Very helpful and payment made within 24hours.
March 11, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, David, for your great feedback!
We’re glad you found our service helpful and the payment quick. We look forward to assisting you again.
Highly recommend
Highly recommend. Best and expected price after shopping around. Friendly and quick service. Money in my bank account within hours.
March 12, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Simon, for your fantastic review!
We’re thrilled you found our prices fair, service friendly and fast, and payment quick. We really appreciate your recommendation!
I received payment on the same day as…
I received payment on the same day as gold was received, the amount was slightly more than quoted which was a nice surprise. The process was very easy and I would recommend Hatton Garden Metals to my family and friends without hesitation. Thank you for your prompt and efficient service.
March 11, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Elaine, for your wonderful feedback!
We’re delighted you found the process easy, the payment prompt, and even a little extra on top. Your recommendation means a lot, and we look forward to helping you again.
it took 3 days!!
it took 3 days to sell them online, recieve the pre paid shipping packaging and for the money to come through. amazing
March 11, 2026
Unprompted review
Reply from Hatton Garden Metals
Thank you, Sam, for sharing your experience!
We’re delighted that the process—from selling online to receiving the prepaid packaging and fast payment—was smooth and quick. Glad you had an amazing experience with us!
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