Excellent travel advice,all travel consultants are very knowledgeable and if yhe one you are dealing with doesnt know the answer, their colleague will. Always greeted with a genuine smile,nothing a... See more
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Abbi made booking a last min holiday a breeze . Gave her a list of requirements and next thing I knew we had a holiday. She’s happy to answer any of my 500 questions . Would highly recommend
wow just an amazing experience. I seen abbi's bio online saying she was a single mum and loved what she had written. So I sent her a message re a holiday to Disneyland Paris for me and my daughter. Sh... See more
Abbi from Hayes is now our go to independent travel consultant. She always listens to our requirements and comes up with great options and readjusts to our budget. Our one stop shop for all our travel... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbi Lewis, BD6, Bradford, United Kingdom
- 01274925488
4.9
Excellent
193 reviews
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Abbi is excellent at booking holidays…
Abbi is excellent at booking holidays for us and manages to save us money but still gives a brilliant service
August 19, 2025
Excellent communication with Abi and we…
Excellent communication with Abi and we are very fussy , kept changing what we wanted . We will definitely be using this service again and have already recommended the service to our friends . Thankyou
August 18, 2025
Caroline metcalf personal travel…
Caroline metcalf personal travel consultant with hays travel always listen to our requirements and gives valuable advice .we would always book our holidays with her .FIrst class person.
July 31, 2025
Clare was superb got the hotel we…
Clare was superb got the hotel we wanted and kept us informed.
July 27, 2025
Abbi was absolutely great
Abbi was absolutely great, couldn’t recommend her enough.
I will definitely be booking all future holidays/trips through here
July 24, 2025
Service was very good .( Sandra..gave…
Service was very good .( Sandra..gave a lot of options..,; and helpful.
July 21, 2025
Very helpful full no fuss
Very helpful no fuss very easy to use staff very helpful indeed sorted every thing out for us even booked hour flight seats on plane also if we w ted arranged parking at air port highly recommend Barnsley branch South Yorkshire
July 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Hopeless unprodutive service.
July 9, 2025
Unprompted review
Reply from Hays Travel - Abbi Lewis
Good Afternoon Maureen,
I am sorry to hear of your comments. Are you able to send us more information into online.support@hays-travel.co.uk so that we can assist you further?
I will await your email.
Thanks
Danielle
Great booking with Abbi at Hayes…
Great booking with Abbi at Hayes travel. Found us several great deals. Kept in the loop through the booking process, very good communication with us also.
July 4, 2025
Abi was helpful
Abi was helpful, patient & informative throughout the whole booking process
Thanks Abi
June 24, 2025
I popped in to get prices initially and…
I popped in to get prices initially and ended up booking n paying for holiday in full , …. Seemed such a good deal and Gail was so efficient professional n courteous , … had to be patient whilst Elena on the other end tied the package together and forwarded details to Gail
June 25, 2025
Very helpfull and friendly staff ,I was…
Very helpfull and friendly staff ,I was dealt with by Sarah very nice friendly person,
June 12, 2025
Abbi has been fantastic and found me…
Abbi has been fantastic and found me exactly what I was looking , very helpful and will be booking with her again in the future
June 4, 2025
Very helpful and friendly
June 4, 2025
Abbi was very polite and great
Abbi was very polite although it was a digital conversation it just felt nice to be able to have a laugh and a joke and Abbi was great and also informative and gave me and my family other holiday alternatives and also got us a great deal to which she deserves a lot of credit and praise for with an added bonus as I don't feel the commission she would have received from my holiday to be a lot
May 28, 2025
Abbi has been fantastic from start to…
Abbi has been fantastic from start to finish, she always finds lovely hotels and exactly what you are looking for. She has been a pleasure to deal with.
After a terrible experience with tui, Abbi has been a lifesaver, rebooking our summer holiday at such short notice. Highly recommend for a stress free holiday experience
June 3, 2025
Abbi was really nice and helpful she…
Abbi was really nice and helpful she gave me some nice holidays to choose from and helped me choose the best one for me she couldn’t do enough I will be contacting her again for my next holiday very professional and polite
May 31, 2025
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