Excellent travel advice,all travel consultants are very knowledgeable and if yhe one you are dealing with doesnt know the answer, their colleague will. Always greeted with a genuine smile,nothing a... See more
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See what reviewers are saying
Abbi made booking a last min holiday a breeze . Gave her a list of requirements and next thing I knew we had a holiday. She’s happy to answer any of my 500 questions . Would highly recommend
wow just an amazing experience. I seen abbi's bio online saying she was a single mum and loved what she had written. So I sent her a message re a holiday to Disneyland Paris for me and my daughter. Sh... See more
Abbi from Hayes is now our go to independent travel consultant. She always listens to our requirements and comes up with great options and readjusts to our budget. Our one stop shop for all our travel... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Abbi Lewis, BD6, Bradford, United Kingdom
- 01274925488
4.9
Excellent
193 reviews
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70th Birthday
70th Birthday - travelling with family
Abbi responded very quickly to my initial request. Abbi also helped by booking the holiday as 2 separate reservations in order to generate the best discounts through Jet2.
I found Abbi to be very helpful and responsive to my emails and everything was answered promptly and politely.
Thank you for your help.
Joanne Woodhead
October 28, 2025
Went straight in the shop.Ask to book a…
Went straight in the shop.Ask to book a holiday. No messing it was all Booked within 5 10 minutes. Very helpful staff explained everything about the Holiday and money and .insurance. Now looking forward to going 👍👍👍
October 28, 2025
Abby the lovely lady who found our…
Abby the lovely lady who found our holiday at great price was friendly and very knowledgeable and must be a great credit for her employer
Thanks Abby
November 1, 2025
Abi was brilliant and found the…
Abi was brilliant and found the perfect holiday for my family. Everything has been a smooth process . I would definitely recommend her to book with .
October 24, 2025
A happy returning customer!
I always receive a welcoming and friendly greeting when I walk in. I have found that the staff are incredibly knowledgeable. They really do want to find the best deal, the right fit and will listen to you to ensure you get the best holiday package.
October 19, 2025
5 star all the way
Abbie was amazing, brilliant price and got is sorted so quick and easy she’s amazing
October 17, 2025
Excellent service and got me a great…
Excellent service and got me a great deal and matched all my holiday requirements.
October 16, 2025
As always Debra go,s that extra mile to…
As always Debra go,s that extra mile to get things done she,s great x
October 15, 2025
Very personal and professional service
Very personal and professional service, attention to detail
October 14, 2025
Great experience with Abbi at Hays…
Great experience with Abbi at Hays Travel. Within half an hour, she matched a holiday I'd found (a bit cheaper too) paid deposit and all documentation email. Would highly recommend Abbi to find uour holiday.
October 13, 2025
Ann was so helpful providing lots of…
Ann was so helpful providing lots of options and made the process easy
October 11, 2025
Very helpful and made booking the…
Very helpful and made booking the holiday very easy
September 21, 2025
Full booking made by phone swiftly &…
Full booking made by phone swiftly & efficiently by Caroline
Insurance arranged in office 3 days later no problem
September 12, 2025
Cruise and stay holiday.
We have used Abbi before to book holidays and it is always a brilliant experience. This time we wanted to book a cruise and stay holiday to the Caribbean. We selected the holiday we wanted on the Tui website and emailed the details to Abbi for a price. Within an hour Abbi had bettered the price and the holiday was booked. Great service as always, cannot recommend using Abbi enough.
September 1, 2025
great experience
abbi was great from start to finish real 5 star service....ill be definitely be booking again
September 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The flight both ways was delayed
September 3, 2025
Reply from Hays Travel - Abbi Lewis
Good Afternoon Rooma,
Thank you for taking the time to leave a review.
I am sorry to hear of your flight delays
Upon searching for your reference the reference you have provided hasn't travelled.
I have spoken to the branch whom you have made previous bookings with and who is going to contact you.
Should you require anything further please don't hesitate to contact us.
Thanks
Danielle
Very knowledgeable and passionate about…
Very knowledgeable and passionate about finding you the best holiday.
September 5, 2025
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