Hays Travel - Aberdeen Reviews 

1,203
TrustScore 5 out of 5

4.9

28 Bon Accord Centre, AB25 1HZ Aberdeen, GB


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Rated 5 out of 5 stars

Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... See more

Company replied

Rated 5 out of 5 stars

The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... See more

Company replied

Rated 5 out of 5 stars

We can only thank Chase at Aberdeen Hays Travel for all of the help and assistance they gave in helping ourselves find what we hope will be the perfect two week escape. Highly recommend Hays for your... See more

Company replied

Rated 5 out of 5 stars

Was so easy booking with Hays and very quick turnaround for documents etc… Abi knows her stuff and you just tell her where you want to go and she hits the jackpot with your trips everytime… :)

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom

  • 01224042711

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,203)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Team!

Another holiday booked through Hays Aberdeen, great team as always! Very helpful and will help you find the best deal 🙂

February 17, 2026
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Reply from Hays Travel - Aberdeen

Hi Sam, thanks for your kind feedback and thanks for booking with us again. Claire

Rated 5 out of 5 stars

Kim was very helpful especially as the…

Kim was very helpful especially as the Chrystal website wasn't working.
She phoned the company and we were able to discuss and then book.

February 17, 2026
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Reply from Hays Travel - Aberdeen

Hi Sandra, thank you for your kind words. Kim

Rated 5 out of 5 stars

We delt with a lad called Chase,very…


We delt with a lad called Chase,very good as he delivered a great holiday as he did last year well recommended lad

February 9, 2026
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Reply from Hays Travel - Aberdeen

Hi Christopher,

Thank you for your kind feedback, it was a pleasure helping you with your holiday.

Thanks Chase

Rated 5 out of 5 stars

Great experience with Claire who very…

Great experience with Claire who was very experienced and assisted us with no issues. Checked several hotels with us to get what we wanted. Once decided she was very thorough to make sure everything was allocated as wanted so no surprises on our travels. Would certainly use Hays again. 👌😎

February 14, 2026
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Reply from Hays Travel - Aberdeen

Thank you so much for your kind words. Claire

Rated 5 out of 5 stars

First class service

Claire couldn’t have been more helpful in finding a holiday to suit us and spent time exploring all the options.
Her cheery, understanding approach was so good and guided us with everything needed to enjoy our holiday.
We have booked quite a few holidays with Hays and have been very happy every time.
Claire is a star.

February 14, 2026
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Reply from Hays Travel - Aberdeen

Hi Mr Gibb, thank you so much for your kind words, I really appreciate you taking the time to complete this survey. Claire

Rated 5 out of 5 stars

It’s Claire she is just fantastic so…

It’s Claire she is just fantastic so easy to talk about things never had a bad experience with Hay’s Travel

February 14, 2026
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Reply from Hays Travel - Aberdeen

Hi Victor & Ann, always my pleasure to see you both and thank you for your kind words - Claire

Rated 5 out of 5 stars

Excellent service from Claire

Excellent service from Claire . Very helpful patient and listened to all our requirements for a holiday . Claire went through every detail with us and also looked at reviews and what was around the hotel we chose . Holiday was booked there and then . We will absolutely choose Hays travel again and would recommend to friends and family . Well done Hays travel and well done Claire!⭐️⭐️⭐️⭐️⭐️

February 13, 2026
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Reply from Hays Travel - Aberdeen

Hi Lorraine :) thank you so much for your kind review we really appreciate this. Glad you chose to book with us and we hope to see you again - Claire :)

Rated 5 out of 5 stars

Louise as always made it a very…

Louise as always made it a very enjoyable experience with her complete knowledge of tourism.
Nothing is ever too much for her she is ever so friendly and extremely helpful

February 11, 2026
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Reply from Hays Travel - Aberdeen

Thank you for your kind words. Louise :)

Rated 5 out of 5 stars

Booking our summer holiday

We have now used Hays on numerous occasions.
Clare was so helpful on all aspects of finding us the right hotel/holiday,right down to showing us the menus in the restaurants around our hotel.
Went through all price plans etc
And yes of course we booked again with hays.
Claire thanks for everything & we will be back again soon 🙏🏻
⭐️⭐️⭐️⭐️

February 8, 2026
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Reply from Hays Travel - Aberdeen

Thank you for your kind feedback and thank you for coming back and booking with us again - always our pleasure - Claire :)

Rated 5 out of 5 stars

We have been going to Hays for a few…

We have been going to Hays for a few years now and have been able to build up a friendship with one of the staff Louise. She is friendly and confident and puts our needs first and has gained our trust. We have no problems at all as she does everything for us.

February 6, 2026
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Reply from Hays Travel - Aberdeen

Hi Allyson, thank you for leaving such a lovely review. It is always my pleasure - Louise :)

Rated 5 out of 5 stars

Efficient

Efficient, offered information to make our transit and seat selection easier. Information re Euros and help with e-mailing the Hotel chosen to obtain a room mord suutable for my elderly Mum.

February 6, 2026
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Reply from Hays Travel - Aberdeen

Hi Carole, thank you for your kind feedback - Kim

Rated 5 out of 5 stars

Returning customers.

We are returning customers and, once more, Chase was a star again.
Explained what we wanted and Chase gave us options.
We picked our favourite and the holiday was booked and confirmed just moments later.
Same time, next year!

February 3, 2026
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Reply from Hays Travel - Aberdeen

Thank you for your kind words, always a pleasure - Chase

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