The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... See more
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See what reviewers are saying
Was so easy booking with Hays and very quick turnaround for documents etc… Abi knows her stuff and you just tell her where you want to go and she hits the jackpot with your trips everytime… :)
Company replied
We can only thank Chase at Aberdeen Hays Travel for all of the help and assistance they gave in helping ourselves find what we hope will be the perfect two week escape. Highly recommend Hays for your... See more
Company replied
Having been to two other travel agents in Aberdeen, we were delighted to have someone finally listen to our needs when we were looking for a package deal. The agent was very helpful, found a holiday w... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom
- 01224042711
4.9
Excellent
1K reviews
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Holiday to Philippines
Holiday to Philippines.
The experience was great .Felt relaxed.And the staff were brilliant
March 24, 2026
Reply from Hays Travel - Aberdeen
Hi William,
Thank you for your great review, always a pleasure helping you every year !
Abi :)
Reply from Hays Travel - Aberdeen
Hi Ruth, thank you so much for your lovely feedback. Thanks Louise :)
Bays Aberdeen staff provide a very…
Bays Aberdeen staff provide a very good service and support for all my needs.thanks again regards Graham
March 14, 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Claire
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Kim
Helpful friendly service
Helpful friendly service. Nothing too much trouble for staff. All questions answered with confidence. Holiday season excursions discussed.
March 13, 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Abi
Friendly staff ease of booking no…
Friendly staff ease of booking no question too silly professional
March 11, 2026
Reply from Hays Travel - Aberdeen
Margaret Labrooy,
We appreciate your kind words! We are so happy we made your booking easy with our friendly and professional service.
aberdeen, Hays Travel
Communication skills
I knew what I wanted before I arrived and so the assistant was very professional, helpful and easy to talk to which meant that she listened which is very important in communication skills.
In future I will be recommending your company to all my friends and relatives.
March 19, 2026
Reply from Hays Travel - Aberdeen
Hi Sandra, thank you so much for your kind words - it was my pleasure. Louise
Listening to what I was looking for and…
Listening to what I was looking for and went over and beyond to get the best deal possible
March 15, 2026
Reply from Hays Travel - Aberdeen
Thank you Linda for your kind review. It is much appreciated. Louise
Chase was very helpful in finding us a…
Chase was very helpful in finding us a Hotel in London and the time of flights, he also booked tickets for ABBA for us.Nothing was a problem for him, excellent customer service. I would use Hays Travel again.Well Done keep up the excellent work and customer service.
March 8, 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review Graham, I really appreciate it! Chase :)
Would not of had holiday if Kim and…
Would not of had holiday if Kim and team had not phoned about cruise. Many thanks all.
March 13, 2026
Reply from Hays Travel - Aberdeen
Thank you so much for booking with us again. Kim
Great service and very good value. riendly service from Kim at Bon Accord…
Friendly service from Kim at Bon Accord Store, Aberdeen. Very patient and helpful, did lots of research and comparisons for us.
March 1, 2026
Reply from Hays Travel - Aberdeen
Hi Jacqueline, thank you so much for your lovely feedback. Kim
Excellent service from Claire who…
Excellent service from Claire who managed changes to my itinerary with ease, two holidays researched and booked in no time at all.
March 12, 2026
Reply from Hays Travel - Aberdeen
Thank you so much. Claire
Experience with Kris 10/10
We cannot fault Kris at all, absolutely amazing at what he does and knows exactly where to look when you give him what you are looking for. Got our last minute holiday sorted to Mexico and is looking at sorting out lifetime holiday for 2027.
March 8, 2026
Reply from Hays Travel - Aberdeen
Thanks for the review Ria,
Glad I could help, with Mexico, hope you have a great time :)
Thanks Kris
Greeted with a smile
Greeted with a smile, and our travel consultant, Claire, went out of her way to find what was most suitable for us
March 10, 2026
Reply from Hays Travel - Aberdeen
Hi Nancy, thank you for your lovely feedback. Claire
Booked another winter sun holiday with Hays Bon Accord yesterday. Our go to travel agent 👍🏻
Visited Hays once more yesterday to book some winter sun. Kim fixed us up with a great deal at our favourite hotel in Tenerife. All the staff at Hays Bon Accord are excellent at their job no matter who you see there you can be assured of the best service.
March 9, 2026
Reply from Hays Travel - Aberdeen
Hi Martin, thank you for your lovely feedback. Always my pleasure - Kim
Very helpful and friendly
Very helpful and friendly. Went over and above to find a holiday
March 1, 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your review. Kim
Brilliant friendly informative told us…
Brilliant friendly informative told us everything we needed
March 5, 2026
Reply from Hays Travel - Aberdeen
christopher,
We appreciate you taking the time to leave us a review. We are so happy to hear you found our service brilliant, friendly, and informative!
aberdeen, Hays Travel
A flavour of cruisingThe whole experience was so…
The whole experience was so professional from start to finish. Everything little detail was shared with us, Loise was patient,understanding and really helpful with the details enabling us to make a really good informed decision about the cruise and the flight seats.
March 5, 2026
Reply from Hays Travel - Aberdeen
Thank you so much for your kind review. Louise
FIRST CLASS SERVICE
We have now booked three holidays with Hays Travel in Bon Accord Centre in Aberdeen.
The staff are always very friendly, helpful and make sure we are happy with all areas of our booking even after amending our dates of travel.
February 26, 2026
Reply from Hays Travel - Aberdeen
Hi Edith, thank you so much for your lovely feedback - Claire
As always great experience
As always Claire listened to our needs and she provided various options for consideration before we settled on the holiday that suited us all.
February 28, 2026
Reply from Hays Travel - Aberdeen
Hi Margaret, thank you for your kind feedback - Claire
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