Friendly asked what we looking for a got us the best deal within our budget i would highly recommend hays travel airdrie all the staff make you feel welcome. U wouldn’t book through any other company... See more
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Caroline was absolutely fantastic, with really impressive knowledge of areas we were looking at...how far from nearest town, what the environs are like, etc. Done and dusted within 30mins. And she eve... See more
Company replied
This is a great company to book your holiday with. The staff in Airdrie are friendly and helpfull,they have patience and advice for any travel. I booked a cruise recently and booked city breaks in the... See more
Company replied
Having always booking through Hays Airdrie branch, 2 or 3 times per year, l have never been dissatisfied. Today l met a new member of staff, Summer, and she was so helpful, pleasant, patient and under... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
18 Bank Street, ML6 6AF, Airdrie, United Kingdom
- 01236884388
5.0
Excellent
603 reviews
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Reply from Hays Travel - Airdrie
Hi Alan,
Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Alan and the team at Hays Travel Airdrie
Vert helpfull and knowledgeable staff
Vert helpfull and knowledgeable staff.
Caroline helped me find a holiday. Nothing was to much bother.
This is the second year we have used hays travel and will defo use them again in the future
April 5, 2025
Reply from Hays Travel - Airdrie
Hi Christine,
Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Caroline and all the team at Hays Travel Airdrie
Reply from Hays Travel - Airdrie
Mr Young,
Thank you very much for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Alan and the team at Hays Travel Airdrie
Employee was friendly , helpful , listened to us and got us a holiday all booked up in jig time
Employee was friendly , looked up a few places for us and got us a discount
April 2, 2025
Reply from Hays Travel - Airdrie
Mrs McKillop,
Thank you for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Allison and the team at Hays Travel Airdrie
Hays travel Airdrie
Caroline and Allan in the Airdrie shop could were excellent they could not have been more helpful. We always go to them to book any holiday we are looking to go on..
March 26, 2025
Reply from Hays Travel - Airdrie
thanklyou very much for your kind reply and for booking with us
…Claire amazing lovely friendly lady thank you claire
The lady named Claire was amazingly helpful and friendly and booked us another holiday with Hays travel Thanks again Claire .
March 25, 2025
Reply from Hays Travel - Airdrie
thankyou very much for your kind remarks and for booking with us
Used Airdrie Hays travel
Used Airdrie Hays travel. Booked a holiday in Gran Canaria . They took my money for Hotel transfers. £50. Had problems finding bus on way there. Bus didnt turn up on way back. 40 euros taxi. Hays manager says not their problem. I say he took my money so therefore is. Please don't ever use these robbing cowboys. Thanks.( Yes ,they did contact me, but no clarification. No recompense. Just a half hearted apology. And kept the lie going to suit their own ends.)They also told me the bus company had GPS proof, that they turned up. Another lie. I waited at the door of the Hotel for 2 hrs. (Pick up point). Roads outside is all one way system. So can't stop anywhere. Bunch of cowboys.
February 13, 2025
Unprompted review
Reply from Hays Travel - Airdrie
Mr Callaghan,
I'm sorry you feel let down by the service you received.
When we receive complaints of this nature, we have to raise this to the supplier for the details to be investigated.
We have since been in contact with you to discuss this and to provide some clarification on the matter.
We are of course never happy to see a customer have a bad experience, and we truly apologise that this has been the case on this occasion
Kind Regards,
Hays Travel Airdrie
Your staff are always pleasant and…
Your staff are always pleasant and helpful. They take their time to get you what you want and I appreciate the excellent service they give to their customers
March 14, 2025
Reply from Hays Travel - Airdrie
Thanks for your continued custom and for taking the time to leave your kind review, we really appreciate it :)
Caroline and the team at Hays Travel Airdrie
Helpful and informed staff
March 19, 2025
Reply from Hays Travel - Airdrie
Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Alan and the team at Hays Travel Airdrie
Very helpful and have me good advice…
Very helpful and have me good advice while booking my holiday..
March 12, 2025
Reply from Hays Travel - Airdrie
Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Alan and the team at Hays Travel Airdrie
Relaxed atmosphere and the best deal…
Relaxed atmosphere and the best deal searched by the member of staff. Holiday booked hassle free. X
March 16, 2025
Reply from Hays Travel - Airdrie
Hi Ann Marie,
Thanks for choosing to book your holiday with us and for taking the time to leave your kind review. We really appreciate it :)
Allison and the team at Hays Travel Airdrie
holiday to Lanzarote hotel Costa Calero
Claire was excellent and so helpful she made booking the holiday easy
March 14, 2025
Reply from Hays Travel - Airdrie
Thank you so much for your very kind review, it is greatly appreciated by all the team in Airdrie.
Very friendly very helpful and always…
Very friendly very helpful and always gets us a great deal 👍
March 13, 2025
Reply from Hays Travel - Airdrie
Thank you for your very kind review, it is greatly appreicated by all the team in Airdrie.
Reply from Hays Travel - Airdrie
Hi Lynne,
Thank you for choosing to book with us and for taking the time to leave your kind review. We really appreciate it :)
Thanks
Christine and the team at Hays Travel Airdrie
Will use again
Very pleasant. Matched online quote. Great payment options. Will use again.
March 4, 2025
Reply from Hays Travel - Airdrie
Hi James,
Thank you for choosing to book with us and for taking the time to leave your kind review. We really appreciate it :)
Thanks
Claire and the team at Hays Travel Airdrie
The young lady that helped me get my…
The young lady that helped me get my flight booked was very good. She put me at ease and nothing was too much trouble - even when I had to run to the bank.
March 10, 2025
Reply from Hays Travel - Airdrie
Hi Yvonne,
Thank you for choosing to book with us and for taking the time to leave your kind review. We really appreciate it :)
Thanks
Summer and the team at Hays Travel Airdrie
A very pleasant woman who took time to…
A very pleasant woman who took time to explain everything and answered my questions with ease well done Clare.
March 9, 2025
Reply from Hays Travel - Airdrie
Thank you very much for your very kind review, it is greatly appreicated by all the team in Airdrie.
Staff are so helpful and can't do…
Staff are so helpful and can't do enough for you would highly recommend Hays travel Airdrie
March 9, 2025
Reply from Hays Travel - Airdrie
Thank you for your very kind review, it is greatly appreicated by all the team in Airdrie.
Lovely experience booking my holiday…
Lovely experience booking my holiday all the staff were so helpful and felt so at ease.
March 6, 2025
Reply from Hays Travel - Airdrie
Thank you for your very kind review, all the team in Airdrie.
Hays no 1
Always get first class service, best flights,best accommodation for your budget, well done once again Caroline
February 27, 2025
Reply from Hays Travel - Airdrie
Hi Donna,
Thanks for your continued custom and for taking the time to leave your kind review, we really appreciate it :)
Caroline and the team at Hays Travel Airdrie
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