The travel advisor Amy was very helpful and patient myself. Initially I wasn't sure whether the price of the river cruise was within budget. I was told that I have a option of paying by direct debit w... See more
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See what reviewers are saying
We went into Hays Travel in Aldridge today to book a holiday to Bangkok. Jamie dealt with our enquiry and couldn’t do enough for us. She searched for an ideal hotel which was only a short 20minute wal... See more
Company replied
From initial enquiry to booking, it all went smoothly. Jamie-Leigh, our Hays Representative was friendly and very informative, nothing was too much trouble and I didnt feel rushed or pressured. I wou... See more
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We wanted a 7-day holiday in Ciutadella de Menorca centred around a wedding date of Sat12th Sept. Due to our personal circumstances, we had left the booking very late, and the hotel where the rest of... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33 The Square, WS9 8QS, Aldridge, United Kingdom
- 01922895737
4.9
Excellent
1K reviews
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Reply from Hays Travel - Aldridge
Thank you for your feedback! We are so pleased to hear that our team was friendly and helpful in guiding you through the process. We appreciate your kind words.
Kind Regards
Gemma
Hays Travel Aldridge
Best service.
I dealt with Laura this time of booking my holiday, she was very friendly, professional, polite & helpful. It is pleasure booking my holidays with Hays Travel Aldridge, I will continue booking with them. Thank you.
July 16, 2026
Reply from Hays Travel - Aldridge
Thank you for your wonderful feedback for Laura!
Hays Travel
Very good service
Polite and informative staff
Very helpful and made it easy to book explaining everything
July 26, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the kind feedback
We came to book Wimbledon last year but…
We came to book Wimbledon last year but couldn’t get the right days for us
We could have booked direct through Newmarket this year but returned back to your Aldridge branch because of our experience last year
To our delight Ruby dealt with us again
She is a credit to your company
She solved all our problems and we booked !!!
Not only that we will stay away from our normal internet abroad holidays and will definitely give your company a go with our next one
July 26, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Ruby :)
Good customer service
Gemma was very pleasant and helpful. She took time and went above and beyond finding the best holiday for us.
July 24, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Gemma :)
Knowledgeable staff
Knowledgeable staff, great info and advice. Polite and patient, found us the cruise that fit our budget and expectations
July 25, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the kind feedback :)
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
Jamie from Aldridge
Jamie at your Aldridge branch took note of our preferences and found us the perfect getaway 😍
Jamie was friendly and polite whilst remaining professional.
Being informed of the discount on the holiday money was a bonus which we took full advantage of 😀
July 16, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely review for Jamie :)
Excellent service and above in everything…
Gemma was over and above in everything she done for us will defiantly be booking our next holiday with her, couldn’t do any better
July 19, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback for Gemma :)
Friendly Helpful Staff
Very friendly and helpful staff who know how to find the holiday package your after.
July 8, 2026
Reply from Hays Travel - Aldridge
Thank you for your fantastic 5-star review!
Hays Travel
Perfect
Perfect. Agent was friendly, knowledgeable and booked my holiday efficiently. Thank you
July 22, 2026
Reply from Hays Travel - Aldridge
Mrs Peel,
Thank you for your wonderful feedback! We are so pleased to hear that we was able to assist you efficiently and make your holiday booking a positive experience. We truly appreciate you taking the time to share your kind words.
Kind Regards
Gemma
All the team were involved in booking…
All the team were involved in booking my husbands 70th birthday holiday. Thank you !
July 15, 2026
Reply from Hays Travel - Aldridge
Susan,
Thank you so much for your wonderful 5-star review! We are absolutely delighted to hear that our team was involved in booking your husband's special 70th birthday holiday. We hope you both have a truly memorable celebration!
Kind Regards
Hays Travel Hastings
Well done Aldridge
As always, excellent service from the staff at the Aldridge Branch, who are very knowledgeable, efficient and friendly. As I have said before, I wouldn't use any other travel agent. Thank you Laura for completing my latest booking. Well done to all the staff at Aldridge. 5*
July 16, 2026
Reply from Hays Travel - Aldridge
Thank you for your fantastic feedback!
Hays Travel
Laura was able to clarify the queries…
Laura was able to clarify the queries we had about our holiday and found us the choice of two lovely holidays that suited our needs. Excellent service all round.
July 20, 2026
Reply from Hays Travel - Aldridge
Thank you for your wonderful review!
Hays Travel
Jamie was great
Jamie was great. She looked at lots of holiday options for us, a very bright professional person and sorted what looks like a great place to holiday.
July 20, 2026
Reply from Hays Travel - Aldridge
Thank you for your lovely review :)
All of the staff are so helpful…
All of the staff are so helpful .friendly and professional
July 19, 2026
Reply from Hays Travel - Aldridge
Thankyou so much for the kind feedback :)
Visited Hayes Travel to book a holiday…
Visited Hayes Travel to book a holiday to Miami, cruise to the Bahamas and then on to Las Vegas .
This trip was for 11 nights and 12 days together with another lead passenger. In total a group of 10.
The Aldridge branch staff were amazing from the moment we walked in. Helpful pleasant, lots of research and guidance. I believe it was the manager of the branch who took her time to make sure all our needs were catered for.
Back and forth with phone calls etc ..
we do appreciated the service we received and thank you .
July 11, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the amazing feedback, it was my pleasure to assist you with this booking. Kind Regards Gemma
Ruby was fantastic she was…
Ruby was fantastic she was professional, friendly and took great care of me advising me every step of the way in my holiday booking. Hayes Travel make booking a holiday easy and do all the work for you it’s so refreshing and I feel confident that I made the right choice using Hayes.
July 17, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the lovely feedback :)
FRIENDLY STAFF
FRIENDLY STAFF, REALLY HELPFUL AND KNOWLEDGEABLE WHEN CHOOSING LOCATIONS..
July 18, 2026
Reply from Hays Travel - Aldridge
Thank you so much for the kind feedback and booking with us in Aldridge
Nothing was too much trouble
Nothing was too much trouble , very informative and patient
July 11, 2026
Reply from Hays Travel - Aldridge
Thank you for your wonderful 5-star review! We appreciate your kind words.
Hays Travel
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