Lauren in Alexandria Hay's Travel Was extremely helpful in finding us the perfect holiday. Everything went smoothly.. Payment etc was all good. Lauren was highly efficient and helpful...Great ser... See more
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A very pleasant,courteous and knowledgeable girl assisted us when booking our trip.We always find Alexandria branch very helpful,hence why we always book our holidays there.
Company replied
All the staff in my local Hays Travel are very welcoming & friendly to deal with. We had big decisions about booking Maldives / Dubai & with the help & knowledge from Lauren & the girls had the b... See more
Company replied
I knew what I was looking for and Margaret helped me get holiday at my budget as she is always helpful
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
145 Main Street, G83 0NX, Alexandria, United Kingdom
- 01389485016
4.9
Excellent
582 reviews
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Reply from Hays Travel - Alexandria
Thanks so much for taking your time to write this review so glad we got it booked
Another holiday booked
Another holiday booked, great service from all staff. Thanks again .
October 12, 2025
Reply from Hays Travel - Alexandria
Thank you once again for booking and this lovely review.
Listened to my expectations
Listened to my expectations. Helped decide best options. Went through everything. Including insurance. Can’t fault my experience.
October 4, 2025
Reply from Hays Travel - Alexandria
Thanks for booking with us again and taking the time to give us an excellent review, we really appreciate it. Angela, Branch Manager
Was quick to book and reasonable to pay…
Was quick to book and reasonable to pay up each month felt really comfortable booking and correspondence with Hays has been great above expectations of a travel agent
September 20, 2025
Reply from Hays Travel - Alexandria
Thank you so much for taking your time to write this review and i am glad we got a holiday booked for you
1st experience of Hays, won't be the last
Helpful, friendly assistant when in shop and when on the phone. Found us an ideal weekend break. Would defo use Hays travel again 😊
September 17, 2025
Reply from Hays Travel - Alexandria
Thank you so much for taking your time to write this review, so glad we found you a perfect weekend deal
Reply from Hays Travel - Alexandria
Thank you for giving an excellent review. Nice to see you again and get your family holiday booked. Angela, Branch Manager
Always a pleasure dealing with hays…
Always a pleasure dealing with hays alexandria the staff are amazing and always go out there way to make sure you have all your needs for a great time on holiday
September 17, 2025
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking again in our Alexandria store. Always a pleasure to book your holidays.
Reply from Hays Travel - Alexandria
Hi thanks for taking the time to complete our review. Thanks for booking. It will be a good trip to look forward to. Angela
Friendly and helpful staff
Monica always give first class service when dealing with our booking enquiries my friend and myself were very happy with monicas friendly and helpful advise and help booking our cruise she always goes the extra mile to help
September 16, 2025
Reply from Hays Travel - Alexandria
Thank you for taking time to complete this lovely review, it is appreciated. It is always a pleasure to book your holidays and catch up instore.
Monica made our process so easy
Monica made our process so easy. She got the best deal for us and managed to get everything we wanted for the best price we had seen! Couldn’t recommend more!
September 10, 2025
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking in our Alexandria store, so nice for you to have a family holiday to look forward to.
Quick and efficient.
The patience and knowledge of Angela was amazing. From a currency question we solved travel, booked another holiday.
September 6, 2025
Reply from Hays Travel - Alexandria
Thank you for booking again. Always a pleasure to help you make your holiday plans to some wonderful destinations. Thanks for taking the time to complete our survey. Angela, Branch Manager
Different staff to who is usually…
Different staff to who is usually there. Rebekah explained the reason Went out of her way to search hotels within our budget very polite and helpful
August 28, 2025
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this re-view and glad we got your holiday booked
Reply from Hays Travel - Alexandria
Thank you for booking and taking the time to complete our survey. Hope your trip goes well. Angela, Branch manager
Our local branch has staff who are very…
Our local branch has staff who are very helpful, knowledgeable and patient .
August 17, 2025
Reply from Hays Travel - Alexandria
Thank you for booking with us again. I am sure you will have a lovely time on your holiday. Angela, Branch manager
Lauren and Katie
Lauren assisted and guided us, she was vrry friendly yet remained polite and professional throughout .
Laurendid find a suitable holiday for us despite our quite rigorous boundaries regarding travel times and cost .
Thank you Lauren
Katie from the clydebank branch was, as always extremelyhelpful too.
Thank you too Katie
August 26, 2025
Reply from Hays Travel - Alexandria
Thank you so much for taking the time to write this re-view and i am so glad we got the perfect holiday booked for you
Very helpful & informed staff
Very helpful & informed staff. Answered all our questions, & told us what we needed to know & also some add ons like, would you like to book insurance, or, you may be asked if you want an upgraded room free of charge, etc.
August 24, 2025
Reply from Hays Travel - Alexandria
Thank you this lovely review and booking in our Alexandria store, you have a lovely holiday to look forward to.
We are always delighted by the help we…
We are always delighted by the help we receive. Nothing is too much trouble and we always receive a warm welcome. We would not dream of using another travel agent.
August 14, 2025
Reply from Hays Travel - Alexandria
Thank you for this lovely review and booking again in our Alexandria store. Always a pleasure to book your holidays and see you instore.
The staff are knowledgeable
The staff are knowledgeable, efficient and very friendly.
August 17, 2025
Reply from Hays Travel - Alexandria
Thank for this lovely review.
A warm welcome when we arrived
A warm welcome when we arrived, efficient, friendly, answered all our questions, got exactly what we wanted,we were well pleased.
August 19, 2025
Reply from Hays Travel - Alexandria
Thank you for booking and taking the time to give us an excellent review. We really appreciate it. Thank you. Angela, Branch Manager
Very helpful staff and were able to…
Very helpful staff and were able to answer any questions that we had.
August 10, 2025
Reply from Hays Travel - Alexandria
Thank you so much for taking your time to write this re-view, glad we managed to get the holiday booked
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