Our trip was booked through Andrea at Hays Travel who went above and beyond for us. Friendly, knowledgeable, and incredibly helpful — the whole experience felt easy and well looked after. Thank you fo... See more
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We’ve just booked our first family holiday abroad with Andrea and couldn’t be happier with the service we received! Andrea is extremely pleasant to work with and was able to tailor a bespoke package s... See more
Company replied
Great booking experience with Hays, Andrea made the whole process simple & very straight forward. My daughter also has additional needs and Andrea was on the ball with making sure everything was set... See more
Company replied
Ive been booking through Andrea Lamberton at Hays for nearly 2 years now and she honestly goes above and beyond every time, especially when ive made a booking and needed my holiday amended, Andrea was... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Andrea Lamberton, BT47, Killaloo, United Kingdom
- 02871 879615
4.9
Excellent
222 reviews
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Andrea was very quick to reply once i…
Andrea was very quick to reply once i messaged her and within a very short space if time she had us sorted. Highly recommended.
March 25, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback, much appreciated. Andrea
I have not had the experience yet
I have not had the experience yet, and I did not book the trip, it was booked for me, so if you ask after I have been on the trip I will answer your question. So far so good
February 8, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you, Andrea
Good service and well priced
This company is always well advertised showing there holidays at a good price and friendly service
February 17, 2026
Reply from Hays Travel - Andrea Lamberton
Thanks so much for this feedback. Andrea
Andrea Lamberton
I have always booked my holidays with Andrea Lamberton, she is so helpful and takes all the stress out of everything, nothing is ever a bother to her, would highly recommend anyone to book with Andrea
February 14, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback, much appreciated as always. Andrea
As always Andrea was brilliant
As always Andrea was brilliant. Her attention to detail is excellent - she thinks of everything. When booking a holiday Andrea is my first port of call!
February 14, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you very much for your feedback, much appreciated.
I have booked trips with Andrea a…
I have booked trips with Andrea a number of times, she responds quickly and answers all questions, very easy to deal with and reliable, always my first choice when booking to go away
January 31, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this, as always greatly appreciated. Andrea
Andrea was easy to book with and very…
Andrea was easy to book with and very thorough
January 30, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you for this feedback. Andrea
Excellent service
Andrea provided us with excellent service as always! This is our 4th time booking through Andrea, she makes the whole process simple and easy, can’t fault it.
January 5, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback as always. Andrea
Large booking
I recently booked a large and complex trip and Andrea was absolutely fantastic from start to finish. Nothing was too much trouble and every question was answered promptly. She made the entire process stress free. I will always book mu holidays with Andrea in the future!
January 16, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback, greatly appreciated as always. Andrea
Great service
My advisor was very helpful and responsive to any queries that I had. When I asked about departing from a different airport she was able to find a deal that was an equally good price to the initial deal advertised. Very happy with our holiday booked.
January 8, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback. Andrea
Very easy and straightforward
Very easy and straightforward. Holiday booked within minutes. Very satisfied
January 10, 2026
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback. Andrea
The travel agent is always very polite…
The travel agent is always very polite and helpful. Advertised affordable holidays.
December 1, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
Very easy person to talk to and booked…
Very easy person to talk to and booked with ease
January 1, 2026
Reply from Hays Travel - Andrea Lamberton
Appreciate this, thanks for your feedback. Andrea
Andrea was so helpful!
Andrea was so helpful finding my perfect holiday within budget, arranging it all for me, sent me a link to pay deposit and that was the only thing I had to do! Such a lovely woman.
December 17, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much really appreciate this. Andrea
Andrea is an absolute gem
Andrea is an absolute gem. No request is too much trouble and makes suggestions to meet your preferences. All our trips booked through Andrea have exceeded our expectations. Thank you
November 28, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for this feedback, such a pleasure. Andrea
Andrea was very helpful and made the…
Andrea was very helpful and made the whole process easy. Nothing was too much trouble.
November 27, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for the feedback, really appreciate this. Andrea
Andrea
Andrea, Andrea was the most understanding and efficient travel agent I have ever came across. Extremely grateful for her patience and the offer she found me.
November 21, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback, appreciate it. Andrea
Andrea was very quick at getting back…
Andrea was very quick at getting back with any queries
November 13, 2025
Reply from Hays Travel - Andrea Lamberton
Thank you so much for your feedback. Andrea
Very helpful
Andrea was very responsive and helped to look at a number of options for us to find the perfect package!
November 8, 2025
Reply from Hays Travel - Andrea Lamberton
Appreciate this, thanks so much for the feedback. Andrea
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