Hays Travel - Anna Norton Reviews 

66
TrustScore 5 out of 5

4.8

Personal Travel Consultant Anna Norton, YO25 Driffield, GB


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Rated 5 out of 5 stars

Anna is the best travel agent around! Just booked our 4th holiday with her and wouldn't use anyone else to book our holidays. Always pricing up our holidays, even if we don't book them (I'm always loo... See more

Company replied

Rated 5 out of 5 stars

Vicki gave us aaamazing customer service. .. Listened to our changes and responded professionally and promptly. We cannot fault the service received from Vicki at the Driffield branch. T... See more

Company replied

Rated 5 out of 5 stars

Anna was fantastic, she was so thorough and really made booking a holiday stress free and easy! I will never try book a holiday myself again after this. Will be recommending Anna to everyone. T... See more

Company replied

Rated 5 out of 5 stars

Visited branch in Driffield for a possible late deal. Victoria was very pleasant, advised fully on any questions we asked, took time to search very patiently as we kept changing our minds! Explained e... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Anna Norton, YO25, Driffield, United Kingdom

  • 01377 793014

4.8

Excellent

TrustScore 5 out of 5

66 reviews

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4.8

All reviews

(66)

125,148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Miss

Really helpful, willing to change and make amends. Second time booking after a smooth first holiday with her.

August 22, 2025
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Reply from Hays Travel - Anna Norton

Thank you ☺️

Rated 5 out of 5 stars

Visited branch in Driffield for a…

Visited branch in Driffield for a possible late deal. Victoria was very pleasant, advised fully on any questions we asked, took time to search very patiently as we kept changing our minds! Explained every stage of the booking and we left feeling very satisfied and excited!

August 3, 2025
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Reply from Hays Travel - Anna Norton

Thank you ☺️

Rated 5 out of 5 stars

Great as always

Anna is super helpful and always gets the best price. Really simple straight forward booking experience and very responsive with answering any questions

June 10, 2025
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Reply from Hays Travel - Anna Norton

Thank you x

Rated 5 out of 5 stars

Excellent customer service

Anna is very informative, friendly and very efficient. We have booked through Anna before and will continue to do so ....excellent customer service.

June 3, 2025
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Reply from Hays Travel - Anna Norton

Thank you ☺️

Rated 5 out of 5 stars

Happy

Brilliant again couldn't be more helpful how do you find such lovely girls

April 3, 2025
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Reply from Hays Travel - Anna Norton

Thank you ☺️

Rated 5 out of 5 stars

Anna Norton was excellent

Anna Norton was excellent. Very professional, efficient and personable. She even brought the paperwork around to our house this morning! We will recommend her to friends and use her again. A credit to your company.

February 16, 2025
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Reply from Hays Travel - Anna Norton

Thank you for the lovely review 😊

Rated 5 out of 5 stars

Brilliant service highly recommend

Anna was so lovely and patient she looked at many different destinations and dates for me to find the perfect t family holiday, she really understood what we were looking for and got us a really great deal as I had been struggling to find something we could actually afford in the summer holidays due to my job
Will defo book with her again, amazing service

January 15, 2025
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Reply from Hays Travel - Anna Norton

Thank you for your lovely review ☺️

Rated 5 out of 5 stars

Great service and very responsive

Anna was a great help, and so quick to get our holiday sorted. The process was very smooth and any questions we had she answered straight away. This is the second holiday we’ve booked through Anna at Hays and we would definitely recommend.
Thank you.

October 9, 2024
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Reply from Hays Travel - Anna Norton

It was a pleasure booking you again, thank you for the lovely review 😀

Rated 5 out of 5 stars

Booked our holiday through Anna

Booked our holiday through Anna, she’s been great, unfortunately the original holiday we had booked we had to change over the dates and where we were going, Anna was so helpful and sorted everything within the same day, always happy to answer your questions and nothing is ever to much of an ask.

May 12, 2024
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Reply from Hays Travel - Anna Norton

Thank you for your lovely review :)

Rated 5 out of 5 stars

Great service, would highly recommend.

Anna was more then helpful, efficient and prompt in getting back to me to create our Disney Dream.

July 8, 2024
Hays Travel - Anna Norton logo

Reply from Hays Travel - Anna Norton

Thank you for the lovely review it was my pleasure 😀

Rated 5 out of 5 stars

Anna

Anna, was very patient with me, swapping dates and places.But she found us our dream holiday to celebrate our anniversary

June 27, 2024
Hays Travel - Anna Norton logo

Reply from Hays Travel - Anna Norton

Thank you for the lovely review it was a pleasure organising this amazing trip 😀

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