I was dealing with Mia in armagh office. She could not have been more helpful, nothing was too much for her, very polite efficient and professional with some good banter added in to make it more comfo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fabulous from start to finish! Abbie Stockton was amazing helping us pick out holiday destination as our mini-moon! If you ever need any help in relation to holidays pop into see Abbie and she’ll have... See more
Company replied
We booked our Holiday with Charlene in Armagh. She provided lots of information on different hotels in Lanzarote. Flight times were great, hotel and location amazing. Didn't want to come home. Sol Lan... See more
Company replied
Jill in the Armagh store has always been fantastic, she is a wealth of information an always so friendly with nothing to much. Have booked a few holidays with Hays an all the staff in the Armagh offic... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
The Mall West Unit 7, BT61 9AJ, Armagh, Northern Ireland, United Kingdom
- 02837160013
4.9
Excellent
366 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good Service!
April 20, 2025
Reply from Hays Travel - Armagh
Thank you for the 5* review we really do appreciate it. We hope you have the best time away on holiday. From all the team at Hays Travel Armagh
Helpful staff
Helpful staff, followed up initial query by phone with number of options, very quick and easy booking experience.
April 3, 2025
Reply from Hays Travel - Armagh
Thank you so much for such a fabulous 5* review, we really do appreciate it. Hoping you have the best time away on your holiday, from all the team at Hays Travel Armagh
I have booked several holidays with…
I have booked several holidays with Hays and they are fantastic and go over and above to help. Very good at keeping in contact and updating you with any offers
April 8, 2025
Reply from Hays Travel - Armagh
Thank you so much for such a fabulous 5* review, we really do appreciate it. Hoping you have the best time away on your holiday, from all the team at Hays Travel Armagh
Jill went the full mile to help and…
Jill went the full mile to help and advise. Was very impressed
April 3, 2025
Reply from Hays Travel - Armagh
Thank you so much for the kind worded review, we really appreciate you taking them time to feed this back to us. We hope you have a fantastic holiday. From all the Team at Hays Travel Armagh
Reply from Hays Travel - Armagh
Thank you so much for the 5* review, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Armagh
Abbie was brilliant very helpful
Abbie was brilliant very helpful. Very good at her job nothing was to hard for her to look up and do for us
March 14, 2025
Reply from Hays Travel - Armagh
Thank you for such a kind review, we really appreciate it. We hope you have the best holiday. From all the team at Hays Travel Armagh.
Friendly,helpful and up for a laugh.
February 27, 2025
Reply from Hays Travel - Armagh
Thank you for such a sweet 5* review, we really do appreciate it. We hope you have the best time away on your holiday. From all the team at Hays Travel Armagh.
We went in to pay off our holiday for…
We went in to pay off our holiday for November and ask about one for may and ended up booking marrakech for Feb 26 well our experience in the Armagh store with sharleen was absolutely fantastic for start to finish what a great laugh we had we definitely will be back to use this store again sharleen just couldn't do enough to please and kept us right
March 16, 2025
Reply from Hays Travel - Armagh
Thank you so very much for this amazing 5* review, we really enjoyed the fun in store with you both. We hope you have a fabulous holiday. From all the team at Hays Travel Armagh.
Reply from Hays Travel - Armagh
Thank you so much for such a kind 5* review, we really do appreciate you taking the time to leave a review. We hope you have an amazing holiday. From all the team at Hays Travel Armagh
Charlene was excellent!
Charlene in the Armagh office was absolutely amazing! Charlene talked me through so many options and gave me so much information and advice and I ended up booking my dream cruise thanks to Charlene’s expertise. I will definitely use this company again to book any further trips!
March 7, 2025
Reply from Hays Travel - Armagh
Thank you so very much for such a kind worded review. We really do appreciate it. We hope you have the best time away...From all the team at Hays Travel Armagh
Hays armagh
Eireann was very helpful and replied very quickly to my several emails !! went in and booked my city break nothing was a problem. Very pleasant young lady
March 4, 2025
Reply from Hays Travel - Armagh
Thank you for the 5* review we really do appreciate it. We hope you have a fantastic holiday. From all the team at Hays Travel Armagh
Reply from Hays Travel - Armagh
Thank you for the 5* review we really do appreciate it. We hope you have a fantastic holiday. From all the team at Hays Travel Armagh
A great service
February 25, 2025
Reply from Hays Travel - Armagh
Thank you for the 5* review we really do appreciate it. We hope you have an amazing holiday. From all the team at Hays Travel Armagh
Had a fantastic experience at Hays…
Had a fantastic experience at Hays Travel Armagh! 🌟 Eireann was incredibly helpful, friendly, and knowledgeable, making the booking process smooth and stress-free. Highly recommend for anyone planning their next trip! ✈️😊
February 20, 2025
Unprompted review
Reply from Hays Travel - Armagh
Thank you so much for such a fantastic review, we really do appreciate it. We hope you have an amazing holiday. From all the team at Hays Travel Armagh
Highly recommend!
I had rang the Armagh branch about a month ago and was speaking to the lady in the travel money section - I think her name was June or Jade possibly. I asked if they made bookings for dog friendly areas along the north coast. She said she did not think they did but she double checked for me. When she came back to me she confirmed they could not but told me of a location she has been going to for many years. We booked it a couple of weeks later. My son and daughter also had been in and purchased some money from her and had only pleasant things to say about her and how all the girls were smiling and chatting happily with customers. Would highly recommended!
January 7, 2025
Reply from Hays Travel - Armagh
Thank you so much for such a outstanding review. We really do appreciate you taking the time to give us feedback. We hope you have a great time away. From all the team at Hays Travel Armagh
The agent was very helpful and patient
The agent was very helpful and patient. Looked at different options to help us get what we wanted.
February 5, 2025
Reply from Hays Travel - Armagh
Thank you so much for such a lovely review, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Armagh
Very approachable staff service with a smile
Very approachable staff. Great explanation of resort and facilities.
February 8, 2025
Reply from Hays Travel - Armagh
Thank you so much for the kind words & 5* review we really do appreciate it. We hope you have a fabulous holiday. From all the team at Hays Travel Armagh
mia in armagh was very helpful
February 7, 2025
Reply from Hays Travel - Armagh
Thank you so much for the kind review, we really do appreciate it. We hope you have the best time away. From all the team at Hays Travel Armagh.
We met Gill who was exceptional
We met Gill who was exceptional, she left no stone unturned in meeting our requests and gave us a number options to meet our needs.
February 8, 2025
Reply from Hays Travel - Armagh
Thank you so much for such a kind worded review, we really do appreciate it. We hope you have an amazing holiday. From all the team at Hays Travel Armagh.
Very friendly and helpful
February 8, 2025
Reply from Hays Travel - Armagh
Thank you so much for the 5* review, we really do appreciate it. We hope you have an amazing holiday. From all the team at Hays travel Armagh.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.