Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single... See more
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Excellent service from Susan as always. Listens to what you are looking for and goes the extra mile to find it. Wouldn't book my holidays anywhere else!
Company replied
Always a five star service from Hays Travel,I would not go anywhere else,I have used the same branch for years ,the staff deliver a great service .Rib booked our holiday yesterday and was really hel... See more
Company replied
Another holiday booked with Hays Ashington. Always a pleasure to deal with the friendly staff. Wouldn’t go anywhere else. Thanks again for all your help.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
5.0
Excellent
987 reviews
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Excellent service from Susan as always.
Excellent service from Susan as always. Listens to what you are looking for and goes the extra mile to find it. Wouldn't book my holidays anywhere else!
July 1, 2026
Reply from Hays Travel - Ashington
Kevin Vardy,
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided excellent service and went the extra mile to find what you were looking for. We appreciate your loyalty!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
Helen Makepeace,
Thank you for your kind words! We're so pleased to hear that our team member was extremely helpful and knowledgeable regarding your trip. We appreciate you taking the time to share your positive experience.
Kind Regards
Hays Travel
Sharon at the ashington branch who we…
Sharon at the ashington branch who we booked through was excellent and and very helpful
June 28, 2026
Reply from Hays Travel - Ashington
Mark,
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Went to the Ashington branch as usual…
Went to the Ashington branch as usual and was helped by Sharon who was friendly and very efficient communicated with us through the whole booking and made it very easy for us.
June 29, 2026
Reply from Hays Travel - Ashington
Helen Neil,
Thank you for your wonderful review! We are so pleased to hear that your booking experience was easy and efficient.
Kind Regards
Hays Travel
Lucy was very welcoming and nothing too…
Lucy was very welcoming and nothing too much trouble for her
June 27, 2026
Reply from Hays Travel - Ashington
Margaret,
We are so glad we could help. Thank you for your kind words!
Kind Regards
Hays Travel
Sue was very helpful she explaned…
Sue was very helpful she explaned everything to me &i was very happy thank you
June 27, 2026
Reply from Hays Travel - Ashington
Judith,
We're so glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
MICHAEL BUTLER,
We appreciate your kind words. We are glad our team was helpful.
Kind Regards
Hays Travel
I've always booked holidays through…
I've always booked holidays through hays Ashington as the staff are friendly and very helpful
June 23, 2026
Reply from Hays Travel - Ashington
Malcolm,
We truly appreciate your kind words! We are so glad our team consistently provides excellent service. Thank you for your continued loyalty.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
Carol,
We're glad you found us helpful and pleasant.
Kind Regards
Hays Travel
Another holiday booked with Hays…
Another holiday booked with Hays Ashington. Always a pleasure to deal with the friendly staff. Wouldn’t go anywhere else. Thanks again for all your help.
June 16, 2026
Reply from Hays Travel - Ashington
David Hunter,
We are so pleased to hear you had another great experience booking with us! Thank you for your kind words and continued loyalty.
Kind Regards
Hays Travel
Always book my holidays through hays
Always book my holidays through hays, very friendly and helpful staff
June 14, 2026
Reply from Hays Travel - Ashington
Sharon Gibson,
We are so pleased to hear you consistently choose us for your holidays. We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Ashington
Wendy,
We are so pleased to hear you found our team knowledgeable and helpful. Thank you for your kind words.
Kind Regards
Hays Travel
Friendly helpful staff
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single rooms. We were very impressed how quickly Newmarket replied. Sharon contacted us to say the rooms were available. Sharon was on day off when we went to pay but saw Aleasha who efficiently secured our booking and sent me all relevant documents later that afternoon.
June 16, 2026
Reply from Hays Travel - Ashington
Margaret Aynsley,
We are so pleased to hear about your positive experience with our team. We appreciate your kind words regarding our staff's helpfulness and efficiency in securing your booking. Thank you for choosing us!
Kind Regards
Hays Travel
I have always had the best service from…
I have always had the best service from this company and would never consider using any other as the staff are always friendly and give you all the time you need
June 14, 2026
Reply from Hays Travel - Ashington
Its always lovely to see you Wendy and help you with your lovely little breaks :)
The girl in the shop was lovely and…
The girl in the shop was lovely and very helpful, and my wife has used her before , and we went through all the details together with no bother 👌
June 7, 2026
Reply from Hays Travel - Ashington
Brian Campbell,
We are so glad to hear you had such a positive experience with us. We appreciate your kind words!
Kind Regards
Hays Travel
Always find us a great deal
We use the Ashington branch of Hays Travel to book all of our holidays and they always find us a great deal. The staff are knowledgeable, helpful, professional and so friendly.
June 3, 2026
Reply from Hays Travel - Ashington
Mrs Nichol,
Thank you for your kind words! We are so pleased to know you consistently have great experiences with us.
Kind Regards
Hays Travel
Rob was absolutely fantastic very…
Rob was absolutely fantastic very knowledgeable professional and very helpful getting us the bespoke package we wanted
June 7, 2026
Reply from Hays Travel - Ashington
Deborah Charlton,
Thank you for your fantastic feedback! We are so pleased we could create the perfect package for you. We appreciate your kind words.
Kind Regards
Hays Travel
Good experience
Staff were very friendly listened to what we wanted service was good booking our holiday was so easy went through all the steps with us would highly recommend hays travel to anyone
June 7, 2026
Reply from Hays Travel - Ashington
Mrs Margaret Appleby,
Thank you for your wonderful review! We are so pleased we could make your holiday booking easy and stress-free. We appreciate your recommendation.
Kind Regards
Hays Travel
The lady we dealt with was very helpful…
The lady we dealt with was very helpful and found exactly what we were looking for and sorted everything out for us
June 7, 2026
Reply from Hays Travel - Ashington
Mrs Morris,
We are so glad we could help you find exactly what you were looking for. Thank you for your kind words.
Kind Regards
Hays Travel
Five stars every time
Always a five star service from Hays Travel,I would not go anywhere else,I have used the same branch for years ,the staff deliver a great service .Rib booked our holiday yesterday and was really helpful and friendly.I would like to give a shout out to Jonathon who does the currency and paperwork (I still like a paper confirmation for the journey )like all the staff he is so helpful and always pleasant and professional.
Big thank you to everyone at Hays Travel
,Ashington !
June 5, 2026
Reply from Hays Travel - Ashington
Lynn Grant,
Thank you for your wonderful review! We are so pleased to hear that you consistently receive five-star service from us. We appreciate your kind words about our team.
Kind Regards
Hays Travel
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