Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
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We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... See more
Company replied
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to t... See more
Company replied
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
4.9
Excellent
1K reviews
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Excellent service again from Hays…
Excellent service again from Hays travel Ashington as all my requirements for my holiday was searched for and found, well pleased.
May 21, 2026
Reply from Hays Travel - Ashington
Stuart,
Thank you for your kind words! We are so pleased we could find the perfect holiday for you. We appreciate your feedback.
Lucy from ashington branch was so…
Lucy from ashington branch was so helpful and professional is is a asset to your company
May 17, 2026
Reply from Hays Travel - Ashington
Lisa Hopkinson,
We are so pleased to hear you had such a positive experience with our team. Thank you for your kind words.
Kind Regards
Reply from Hays Travel - Ashington
irene,
We are so pleased you found our team friendly and helpful. Thank you for your kind words!
Kind Regards
Always a pleasure to go into Ashington…
Always a pleasure to go into Ashington shop the staff are all very plesant and helpful. So thats me booked for 2 weeks time. Be back for another trip soon . Thanks everyone.
May 16, 2026
Reply from Hays Travel - Ashington
Ms. Grady,
We're so glad you always enjoy visiting us! It's wonderful to hear our team is pleasant and helpful. We look forward to your next trip!
Reply from Hays Travel - Ashington
Sharon ,
We are so glad to hear we made things easy for you! Thank you for your kind words.
Kind Regards
Hays Travel Ashington
One word Excellent
May 14, 2026
Reply from Hays Travel - Ashington
Thank you for taking time out to leave a review , I am so pleased you got booked :) Sharon
Reply from Hays Travel - Ashington
Patrick,
We are so pleased you found our staff friendly and experienced excellent service. Thank you for your kind words.
Kind Regards
Hays Travel Ashington
Our visit was positive
Our visit was positive, all of our expectations were met politely and punctually by Rob, he was also sociable and informative.
Many thanks Rob for booking us in again.
May 5, 2026
Reply from Hays Travel - Ashington
Big G,
We're happy to hear that your expectations were met with efficiency and that you found your booking experience pleasant. We appreciate your continued trust in us.
Kind Regards
Hays Travel Ashington
Great service as always.
May 12, 2026
Reply from Hays Travel - Ashington
Mrs Lisle,
We appreciate you taking the time to leave us such a wonderful review! We are so glad that you consistently have a great experience.
Kind Regards
Hays Travel Ashington
Excellent customer service
Was so impressed by Jamie Lea when she booked my first holiday, I went back again and she delivered another fab deal. Would definitely recommend Jamie Lea at Ashington Hays Travel. The customer service is very friendly and professional
May 3, 2026
Reply from Hays Travel - Ashington
Thank you for leaving such a lovely review! Always a pleasure to see you in store :) xx
Reply from Hays Travel - Ashington
andrea,
We appreciate you sharing your experience. We are so happy to hear our staff provided friendly and efficient booking assistance.
Kind Regards
Hays Travel Ashington
Query was answered straight away.
Query was answered straight away and the document was emailed within minutes
April 26, 2026
Reply from Hays Travel - Ashington
Glenn Hall,
We're happy to hear that your query was answered quickly and the document was promptly emailed. Thank you for your positive feedback!
Kind Regards
Hays Travel
Tha young lady was very helpful
Tha young lady was very helpful. Found what we want and booked up straight away.
May 3, 2026
Reply from Hays Travel - Ashington
Wendy ,
We appreciate you taking the time to leave us a review! We are so happy to hear that you found what you wanted and booked it.
Kind Regards
Hays Travel Ashington
Great service
Went to hays travel in ashington to look at solo holiday for my elderly father. As soon as we walked in the door we were welcomed straight away and our consultant sarah was brilliant. She found the right holiday for dad, was very patient and friendly and very informative.
May 2, 2026
Unprompted review
Reply from Hays Travel - Ashington
Jenny,
We appreciate you taking the time to share your experience. We're happy to hear that our team provided excellent service and found the right holiday. Hope you dad has a lovely break
Kind Regards
Hays Travel Ashington
Absolutely fantastic staff so helpful…
Absolutely fantastic staff so helpful and friendly ,the whole process of booking a cruise was such a lovely experience thank you
May 2, 2026
Reply from Hays Travel - Ashington
Mrs Lesley Walker,
We're delighted to hear that our helpful and friendly staff made booking your cruise such a lovely experience. Thank you for your wonderful feedback!
Kind Regards
Hays Travel Ashington
We had a great lad looking after us
We had a great lad looking after us, he was very pleasant and got the job done very quickly.
April 29, 2026
Reply from Hays Travel - Ashington
Rosina,
We are so glad to hear that you had such a positive experience with our team; we appreciate your kind words and your time.
Kind Regards
Hays Travel
Sue always gets us the best deal
April 28, 2026
Reply from Hays Travel - Ashington
Alison Rutherford,
We're glad you feel that we consistently secure excellent value for you. Thank you for sharing your positive experience with us!
Kind Regards
Hays Travel
made to feel welcome very helpful…
made to feel welcome very helpful always book with hays travel would not go any where else
April 3, 2026
Reply from Hays Travel - Ashington
ANTHONY MEADE,
We're so happy to hear that you feel welcome and supported by our team. Thank you for your continued loyalty; it means a lot to us!
Kind Regards
Hays Travel
Sharon helped us choose the holiday we…
Sharon helped us choose the holiday we were looking for to book for our sons 16th birthday surprise away 😀
April 18, 2026
Reply from Hays Travel - Ashington
Donna Chapman,
We're happy to hear that we could assist you in planning an unforgettable 16th birthday surprise. Thank you for sharing your positive experience with us!
Staff very helpful and great price
April 16, 2026
Reply from Hays Travel - Ashington
Leigh,
We appreciate your kind words; we are so happy to hear that our team could be so helpful, and that you found a great price.
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