Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
Company replied
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Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
Company replied
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... See more
Company replied
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to t... See more
Company replied
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
36 Station Road, NE63 9UJ, Ashington, United Kingdom
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Always book my holidays through hays, very friendly and helpful staff

Reply from Hays Travel - Ashington

Reply from Hays Travel - Ashington
Friendly helpful staff. Nothing a problem. Staff update us regularly on our bookings. Our original meeting was with Sharon the manageress who contacted Newmarket holidays as we were wanting 3 single rooms. We were very impressed how quickly Newmarket replied. Sharon contacted us to say the rooms were available. Sharon was on day off when we went to pay but saw Aleasha who efficiently secured our booking and sent me all relevant documents later that afternoon.

Reply from Hays Travel - Ashington
I have always had the best service from this company and would never consider using any other as the staff are always friendly and give you all the time you need

Reply from Hays Travel - Ashington
The girl in the shop was lovely and very helpful, and my wife has used her before , and we went through all the details together with no bother 👌

Reply from Hays Travel - Ashington
Rob was absolutely fantastic very knowledgeable professional and very helpful getting us the bespoke package we wanted

Reply from Hays Travel - Ashington
Staff were very friendly listened to what we wanted service was good booking our holiday was so easy went through all the steps with us would highly recommend hays travel to anyone

Reply from Hays Travel - Ashington
The lady we dealt with was very helpful and found exactly what we were looking for and sorted everything out for us

Reply from Hays Travel - Ashington
Always a five star service from Hays Travel,I would not go anywhere else,I have used the same branch for years ,the staff deliver a great service .Rib booked our holiday yesterday and was really helpful and friendly.I would like to give a shout out to Jonathon who does the currency and paperwork (I still like a paper confirmation for the journey )like all the staff he is so helpful and always pleasant and professional.
Big thank you to everyone at Hays Travel
,Ashington !

Reply from Hays Travel - Ashington
Went into Hays travel Ashington and Rob asked all the relevant questions, I.e where we want to go, board, room ect and got us a family of 3 an exceptional price, hotel, holiday for next year. Thank you.

Reply from Hays Travel - Ashington
Numerous times of ‘popping’ into Hays Ashington to book our holiday. Rob dealt with our recent booking. All the staff are knowledgeable, helpful and friendly. It’s a pleasure to book there.

Reply from Hays Travel - Ashington
Made to feel welcome as soon as I put a foot in the door, with a smile and a ‘hello, how can I help ? Lovely to hear the staff stop talking to each other and speaking to the customer, makes a lovely change

Reply from Hays Travel - Ashington

Reply from Hays Travel - Ashington
Allways great service, help and ideas from the whole team at Ashington branch.

Reply from Hays Travel - Ashington
I recently booked a holiday with Hays Travel in Ashington and had a really positive experience. The service was very efficient and friendly from start to finish, and everything was explained clearly which made the whole process feel easy and stress-free.
I was also considering upgrading, but the advice I received was honest and helpful rather than pushy. They helped me realise that what I had already booked offered the level of luxury I was looking for, which I really appreciated.
They also kindly noted that they will contact the hotel nearer the time to let them know about our celebration and my vegan requirements, which is a thoughtful touch and made me feel really well looked after.
It’s refreshing to receive genuine guidance with your best interests in mind. I would definitely recommend and wouldn’t hesitate to book with them again.

Reply from Hays Travel - Ashington
Jamie sorted out all I wanted no fuss such a lovely young lass top class

Reply from Hays Travel - Ashington
Excellent service as always go above and beyond to help

Reply from Hays Travel - Ashington
Excellent service again from Hays travel Ashington as all my requirements for my holiday was searched for and found, well pleased.

Reply from Hays Travel - Ashington
Lucy from ashington branch was so helpful and professional is is a asset to your company

Reply from Hays Travel - Ashington
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