Great Service as always from the Ashington branch team! All of them are super friendly and today Sharon booked my holiday for me! I would never go anywhere else to book my holiday!
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Very helpfull warm friendly feeling on entering shop .Rob who was helping us find the hotel of our choice went above and beyond to help us .emailing hotel to request the room we wanted ..all staff in... See more
Company replied
We went in to this branch not knowing where we wanted to go, the only information we gave was that we wanted to fly with Jet2, didn’t want late flights and wanted to go somewhere warm and sunny for... See more
Company replied
Hays Travel Ashington always give first class service would never go anywhere else to book a holiday. Susan Hepple has always found me really good deals for all of my cruises she is a great asset to t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
36 Station Road, NE63 9UJ, Ashington, United Kingdom
- 01670 815755
4.9
Excellent
1K reviews
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Once again 5* service
Once again 5* service. Got some good advice and suggestions for places to visit around the resort we have chosen from Sharon.
Thanks Team Ashington !😎
March 28, 2026
Reply from Hays Travel - Ashington
Elizabeth,
We appreciate you taking the time to leave us such a fantastic review! We're so glad that you received excellent service and helpful suggestions for your holiday.
Kind regards
Hays Travel
Ashington
Helpful staff
Th gentleman ( Mr Hall) who helped us book our holiday was very helpful , polite knowledgeable about all our needs and guided in the rite direction to book what we needed for our holiday.
March 26, 2026
Reply from Hays Travel - Ashington
George Auld,
We appreciate you taking the time to share your experience. We are so happy to hear that our team member was able to help you book the perfect holiday.
Kind regards
Alison
Hays Travel
Pontefract
Reply from Hays Travel - Ashington
SUSAN LANE,
We appreciate you sharing your experience. We're so glad to hear you found our customer service excellent and helpful!
Fantastic service as always every…
Fantastic service as always every single member of staff in the Ashington Branch are a credit to Hays Travel
March 14, 2026
Reply from Hays Travel - Ashington
Sharon Nichol,
We appreciate you taking the time to leave us such a complimentary review. We're so happy to hear you consistently receive fantastic service from our team.
Kind regards
Alison
Hays Travel
Pontefract
Reply from Hays Travel - Ashington
Marie Hooper,
We are happy to know our team could help. Thank you for your feedback!
ashington, Hays Travel
Great customer service ,with no…Hays travel Recomended x
Great customer service ,with no pressure and lots of advise ,
Which helped my friend and I choose a holiday .
March 17, 2026
Reply from Hays Travel - Ashington
jacqueline robinson,
We appreciate you taking the time to leave us such a wonderful review! We are so happy we could assist you and your friend in choosing a holiday.
Kind regards
Alison
Hays Travel
Pontefract
Reply from Hays Travel - Ashington
Thank you for leaving such a kind review! :)
The staff were fantastic
March 16, 2026
Reply from Hays Travel - Ashington
Thank you for taking the time to write such a positive review of the service you received.
Hays Travel
Reply from Hays Travel - Ashington
Thank you for taking the time to write such a positive review of the service you received.
Hays Travel
Reply from Hays Travel - Ashington
K Metcalf,
We're glad you found our team helpful and efficient, and that we honored the online price. Thanks for your feedback!
ashington, Hays Travel
Always pleasant and professional staff…
Always pleasant and professional staff over the many years we have used Hayes Ashington would not go anywhere else. Sarah kept us informed before the cruise went on sale and even arranged for me to go in early to get the booking done to make sure we got what we wanted, highly recommend Hayes Ashington.
March 13, 2026
Reply from Hays Travel - Ashington
Alan , thank you for leaving such a kind review on Sarah's service :) I thought we had a new started when I came in haha x Sharon
Jamie was great and this is the 4/5th…
Jamie was great and this is the 4/5th holiday now we have booked with her and wouldn’t go anywhere else now
March 10, 2026
Reply from Hays Travel - Ashington
Martin,
We're happy to hear that you had another wonderful experience! It's great to know we've earned your trust, and we appreciate your continued loyalty.
ashington, Hays Travel
Top class service…
Every experience in this store is great ,the staff are fantastic,and special mention to Rob Hall as always who found us exactly what we had been looking for many thanks .
March 8, 2026
Reply from Hays Travel - Ashington
Good morning,
Thank you for the very positive review of the service you received from me. I am pleased we got you all sorted out again.
Rob
Reply from Hays Travel - Ashington
Mr Henry Irvine,
We appreciate you sharing your positive experience with us. We are so happy to hear that you found our service helpful and pleasant.
ashington, Hays Travel
Only Hays will do
The assistances are absolutely fantastic. Make you welcome go out of they way to help you always happy I would not go to any other travel agents to book a holiday
March 6, 2026
Reply from Hays Travel - Ashington
Always a pleasure to see you in branch Linda - thank you for the kind review:)
Booking with Hays Travel.
Staff friendly,pleasant and helpful. Booking made very easy. Will book with Hays Travel again.
March 4, 2026
Reply from Hays Travel - Ashington
Hi John,
Thanks you for the very positive review of the service you received from Jamie, I will pass on your comments to her.
Hays Travel
Gran canaria April 26
So, so easy . I only ever use hays travel so I've got to know the staff. Just tell them what you want and 15 minutes later it's all done and you're walking out of the shop, very happy.
March 3, 2026
Reply from Hays Travel - Ashington
tommy johnson,
We're happy to hear that our team makes booking your travel arrangements so easy and efficient. Thank you for your continued loyalty and positive feedback.
ashington, Hays Travel
Reply from Hays Travel - Ashington
Thank you for leaving such a kind review Reece :)
Knowledgeable staff
Knowledgeable staff. Sue was very polite & returned calls when she said she would. Explained everything clearly including the Ryanair seat booking & checking in system.
February 26, 2026
Reply from Hays Travel - Ashington
Hilary,
We appreciate you sharing your experience. We're so glad that our team member was helpful and explained everything clearly, including the booking system.
ashington, Hays Travel
Reply from Hays Travel - Ashington
Good morning,
Thank you for the very positive review of the service you received.
Hays Travel
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