Wouldn't think of going anywhere else to book my holidays. All the hassle and stress taken out of looking and the service is fantastic
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Ashleigh smith always goes above and beyond to find the best holidays at the most affordable prices. We have been extremely satisfied with all the holidays we have booked through her and won’t use a... See more
Company replied
Ashleigh Smith was extremely helpful and knowledgeable. Nothing was too much trouble. She provided all the information necessary to make an informed decision and provided a fault less service. She is... See more
Company replied
Hi, we just wanted to thank Ashleigh for her outstanding service, communication and organisational skills. We knew she was always in complete control and kept us informed throughout our holida... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Ashleigh Smith, OL11, Rochdale, United Kingdom
- 1706488677
4.7
Excellent
56 reviews
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Amazing
Wouldn't think of going anywhere else to book my holidays. All the hassle and stress taken out of looking and the service is fantastic
May 18, 2026
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review! Thank you for booking with me. Many thanks, Ashleigh
Nothing was too much trouble for…Ashleigh
Nothing was too much trouble for Ashleigh everything I asked she was so helpful and it took me over a week to decide on the holiday but she was so patient I will definitely be booking with her again
March 22, 2026
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review! It was a pleasure assisting you. Many thanks, Ashleigh
Ashleigh was very knowledgeable and put…
Ashleigh was very knowledgeable and put us at ease when booking.
She listened to our requirements and came back with some options and prices.
Would definitely recommend Ashleigh for a smooth and valuable experience.
Thanks Joanne
March 3, 2026
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me! Many thanks, Ashleigh X
Ashleigh was very friendly helped me…
Ashleigh was very friendly helped me book my holiday with ease and set up a payment plan
February 2, 2026
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me! Many thanks, Ashleigh
Ashleigh smith always goes above and…
Ashleigh smith always goes above and beyond to find the best holidays at the most affordable prices. We have been extremely satisfied with all the holidays we have booked through her and won’t use anyone else.
She is very thorough and listens to everything we want out of our holidays.
Definitely recommend
February 7, 2026
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review. It was a pleasure booking the girls trip! Many thanks, Ashleigh
The person i spoke to was very helpful…
The person i spoke to was very helpful and got me sortedout very quick .
November 16, 2025
Reply from Hays Travel - Ashleigh Smith
Thank You for your lovely review, Many thanks - Ashleigh!
Ashleigh was very helpful
Ashleigh was very helpful, we will use Ashleigh for our future holidays .
October 23, 2025
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely comment and thank you again for booking with me. Many thanks, Ashleigh
Brilliant help and assistance from…
Brilliant help and assistance from Ashleigh again for organising our holidays to Dominican Republic and Tenerife
October 14, 2025
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you again for always booking with me :). Many thanks, Ashleigh
We personally deal with Ashleigh who…Wouldn't use anyone else
We personally deal with Ashleigh who always goes above and beyond to assist us. She's extremely friendly, polite and professional. We have been dealing with Ashleigh for about 3 years now who we find very knowledgeable and experienced with a can do attitude.
October 14, 2025
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for always booking with me! Many thanks, Ashleigh
Ashleigh Smith was extremely helpful…
Ashleigh Smith was extremely helpful and knowledgeable. Nothing was too much trouble. She provided all the information necessary to make an informed decision and provided a fault less service. She is a credit to your company and I can’t praise her enough. We booked 2 holiday with her yesterday. We looking forward to booking a cruise next year with her.
October 4, 2025
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review, it's my pleasure in assisting you and your family :). Many thanks, Ashleigh
Second trip of the year
Second trip of the year, we have booked with Ashleigh and Hays Travel. Great service and communication. She explained everything very clearly. Will call on Ashleigh's knowledge and experience of the travel industry again.
July 8, 2025
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and for booking with me again! :) Many thanks, Ashleigh
Excellent service from Ashleigh
Excellent service from Ashleigh. Researched and found the bcruise for us. Great communication
January 11, 2025
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you again for booking your cruise with me! Many thanks, Ashleigh X
Exceptional Service Again
Booked another trip with Ashleigh. Once again the service was exceptional! She quickly got back to me after my initial enquiry and once again the booking and payment was flawless. Communication is great and in a few days I received written confirmation and receipt through the post. I would not hesitate to recommend her if you are booking a trip !
November 16, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for booking with me again! I really enjoyed assisting you with your travel requirements. Many thanks, Ashleigh Xx
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me! Many thanks, Ashleigh x
Very poor
Very poor. It could be a lot better. Treated. Another better. I'm about to go on holiday. Very slap dash. Hays travel. Home worker.
August 16, 2024
Reply from Hays Travel - Ashleigh Smith
Hi Camilla,
I'm sorry to hear about your experience you had with a homeworker. Please could you kindly correct the "location" of your review so the correct department / person so they could deal with this accordingly as unfortunately this has come through to myself and it's not a booking I've dealt with.
Many thanks,
Ashleigh
Excellent customer service
Excellent customer service. A range of quotes were provided to enable us to select our perfect holiday. All our queries were answered promptly and our holiday was tailored to meet our requirements. Would definitely recommend.
August 21, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review! Thank you for booking with me. Many thanks, Ashleigh X
Ashleigh was so helpful and efficient.
August 12, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me :) x
Ashleigh is always happy to help
Ashleigh is always happy to help and answer any questions and is super friendly. I have booked serval holidays through her and have just booked a trip to Budapest for next year. Will be using again for our next adventure when we’ve been on the next few we have booked 😊
July 17, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you again for booking with me! It's been my pleasure in assisting you with all of your holidays :) - Ashleigh Xx
Ashleigh was amazing as always helped…
Ashleigh was amazing as always helped me with everything from parking and lounge to holiday itself!
June 22, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your review & thank you for booking your holiday extras with me :). Many thanks, Ashleigh
Amazing from start to finish
Amazing from start to finish
Ashleigh was always happy to help and accommodate us
April 17, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review! And thank you so much for booking with me :)
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