Ashleigh smith always goes above and beyond to find the best holidays at the most affordable prices. We have been extremely satisfied with all the holidays we have booked through her and won’t use a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hi, we just wanted to thank Ashleigh for her outstanding service, communication and organisational skills. We knew she was always in complete control and kept us informed throughout our holida... See more
Company replied
Ashleigh was very helpful she got me sorted out very quick And l will use her again SHE is very good .
Ashleigh Smith was extremely helpful and knowledgeable. Nothing was too much trouble. She provided all the information necessary to make an informed decision and provided a fault less service. She is... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Ashleigh Smith, OL11, Rochdale, United Kingdom
- 1706488677
4.7
Excellent
57 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ashleigh is superb very efficient…
Ashleigh is superb very efficient completely stress free highly recommend
April 5, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review and booking your holiday with me! X
Ashleigh was amazing in finding our perfect holiday
Ashleigh was extremely helpful in finding us the perfect holiday. She read the brief well and gave us lots of options to choose from. Would definitely recommend her to anyone.
March 15, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review! It was my pleasure in assisting you in finding your perfect holiday :) xx
Ashleigh was very helpful and was a…
Ashleigh was very helpful and was a great help in finding the perfect holiday! Nothing was too much trouble for her and made booing a holiday so easy! Will most definitely be using again. Thank you Ashleigh xx
February 19, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review! and thank you for booking with me :) xx
Ashleigh kept me updated in the whole…
Ashleigh kept me updated in the whole process, answered my questions promptly and overall was great to deal with.
February 7, 2024
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me Xx
Excellent service. Very happy.
Very happy with the service provided by Ashleigh. Holiday booked quickly and easily and all my paperwork was printed and delivered to my house the next day. Couldn't ask for more. Thank you and will definitely use again in the future.
December 23, 2023
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review! It was my pleasure in assisting you with your holiday. xx
Very very helpful through the whole…
Very very helpful through the whole process this is our second holiday we have booked ❤️
September 13, 2023
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review! It's been my pleasure assisting you with your holiday :)
Ashleigh was fantastic…..
Ashleigh was fantastic in helping us book our cruise. Would not hesitate to contact her again in the future to help with all my holidays.
August 11, 2023
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your kind review. It was my pleasure assisting you with your cruise! Many thanks, Ashleigh :)
The Perfect Honeymoon Destination 🌴
Ashleigh helped us find the perfect honeymoon destination for us to relax, unwind and spend some quality time together. Rhodes is such a beautiful island, and the Mayia Exclusive was a dream hotel! We couldn't be more thankful for her help in getting this trip booked!
May 10, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review! It was my pleasure in finding you the perfect holiday and thank you allowing me to book your honeymoon. Many thanks, Ashleigh x
Honeymoon booking
We booked our honeymoon with Ashleigh and she was great from start to finish and found us the most perfect honeymoon destination, 100% recommend booking through Ashleigh
May 10, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you so much for your lovely review and trusting me with your honeymoon! Many thanks, Ashleigh x
Great experience booking my holiday…
Great experience booking my holiday with Ashleigh Smith from hays travel ,can't fault the service very helpful and would definitely recommend 👌
June 19, 2023
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and I hope you enjoy your holiday! Many thanks, Ashleigh
For our first holiday in 5 years
For our first holiday in 5 years, Ashleigh took away all the hassle of finding a location, booking flights etc, printed off all documents and answered all my questions promptly and professionally. We will definitely be using her services again and can highly recommend her - Thank you Ashleigh x
May 4, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely comments! I'm so happy we managed to find you your well-deserved holiday. Many thanks, Ashleigh x
Communication throughout
Hi, we just wanted to thank Ashleigh for her outstanding service, communication and organisational skills. We knew she was always in complete control and kept us informed throughout our holiday.
She also, advised us on the more mundane things which if not kept in check could ruin your holiday.
Thanks again for being proactive and ensuring that we had a great break.
We will be returning, so you can advise us on our next trip. We can both throughly recommend both Ashleigh and Hays Travel.
Safe trip………
March 31, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely comments Martyn, it was my pleasure to assist you and I'm glad you had a lovely break! Many thanks, Ashleigh
Brillant holiday company.We shall use Ashleigh in the future.
Ashleigh was wonderful from the start to finish.It was our 50th wedding anniversary.Ashleigh could not have done anything else to make it a wonderful.
December 9, 2022
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely comments Mary, it was my pleasure! Many thanks, Ashleigh
Amazing experience
Ashleigh has been amazing finding the perfect holiday for our first family holiday as a 5, It wasn't an easy task finding something that kept everybody happy but ashleigh managed it and we can not wait to get away.
Nothing is to much and she went above and beyond for us.
February 4, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your lovely review and thank you for booking with me - I'm glad we found the perfect holiday! Many thanks, Ashleigh
The whole booking experience with…
The whole booking experience with Ashleigh was seamless from the start. She made excellent suggestions and then did all the hard work with the booking and sent everything via post so the whole process was stress-free
May 9, 2023
Unprompted review
Reply from Hays Travel - Ashleigh Smith
Thank you for your kind comments, it was my pleasure to assist you and pleased I managed to find you a lovely holiday! Many thanks, Ashleigh
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.