Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... See more
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... See more
Company replied
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... See more
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Nicola turned a potential honeymoon disaster into a honeymoon dream. Thank you so much for helping us and we can’t wait for our holiday ☀️
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Alloway Street, KA7 1SP, Ayr, United Kingdom
- 01292840294
4.9
Excellent
573 reviews
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All staff within the ayr branch are…
All staff within the ayr branch are fantastic.
Very helpful.
June 2, 2025
Reply from Hays Travel - Ayr
Hi Harvey, thank you so much for your kind feedback it is appreciated :) Kay
Reply from Hays Travel - Ayr
Thanks for the lovely feedback. Abbi
Excellent Service
Nicola was great from start to finish & managed to find us a holiday that ticks all of our boxes. She made the booking process very easy & answered all of our questions. We will using Nicola again for future holidays.
May 24, 2025
Reply from Hays Travel - Ayr
Hi Lisa, thank you so much for your kind feedback it is appreciated :) Nicola x
Reply from Hays Travel - Ayr
Awe thanks for the lovely feedback cheers Nicola
Really simple and well communicated…
Really simple and well communicated exchange. Booked no problems and reasonably priced. No hassles
May 9, 2025
Reply from Hays Travel - Ayr
HI Kevin , thank you very much for your kind feedback, it's greatly appreciated, Louise
Great service
Britney was amazing, extremely helpful and knowledgeable and got us the best deal possible as we were at the end of our tether trawling through hundreds of holidays. Will definitely be back :)
May 3, 2025
Reply from Hays Travel - Ayr
Thank you so much for the lovely feedback. Britney
Reply from Hays Travel - Ayr
Thanks for your kind feedback Ryan , it's greatly appreciated, Louise
Really good service looked at multiple…
Really good service looked at multiple options for me and my family to ensure we got the best deal
May 7, 2025
Reply from Hays Travel - Ayr
Thank you very much for the kind review..very much appreciated.
Couldn't ask for a better travel agent
Couldn't ask for a better travel agent, we booked through Nicola who has been booking our family holidays for a long while now, she is always so cheery, helpful, informative and knows exactly what I'm looking for.
Thanks so much ❤️
April 30, 2025
Reply from Hays Travel - Ayr
Thank you very much for the kind review..very much appreciated.
Nicola the rep was so helpful and…
Nicola the rep was so helpful and patient and so easy to relate to.Nothing was too much trouble for her and we left feeling really happy with the holiday she found for us.I would definitely go to Hays in Ayr again and to Nicola obviously
May 1, 2025
Reply from Hays Travel - Ayr
Hi Alexandria, thank you for your kind comments :) Nicola xx
Nicola @Hays
Nicola has been booking our holiday for years , all the girls in Hays Ayr are brilliant, best travel agents around ❤️
May 1, 2025
Reply from Hays Travel - Ayr
Awe thank you muchly by fave customers luv yas Nicola
Reply from Hays Travel - Ayr
Hi Kimberley, thank you for your kind feedback :) Abbi
Reply from Hays Travel - Ayr
Thank you very much for your kind feedback , it's greatly appreciated, Nicola
Great staff with good advise.
April 19, 2025
Reply from Hays Travel - Ayr
Hi Beth, thank you for your lovely feedback :) Kay
Answered all our questigreat experienceons and tge…
Answered all our questions and the girls are always so welcoming and go above and beyond.
April 17, 2025
Reply from Hays Travel - Ayr
thank you very much for the lovely feedback. Abbi
Bril
Girl who assisted us was polite, friendly and very helpful. She followed up with useful information, I would definitely use this branch again.
April 16, 2025
Reply from Hays Travel - Ayr
Thank you so much for the lovely feedback. Britney
Staff very friendly and helpful in…
Staff very friendly and helpful in finding my preferred holiday. The whole experience was made easy by the professionalism of my agent.
April 9, 2025
Reply from Hays Travel - Ayr
Thanks so much for the lovely feedback. Abbi
First class service and I can't thank…
First class service and I can't thank Abbi enough for working to get best deal for me Thank you
April 12, 2025
Reply from Hays Travel - Ayr
Hi Neil Thanks very much for your kind feedback, Its Really Appreciated. Thanks Abbi :)
Fantastic staff …
Louise was such a great help getting our holiday booked ,
Friendly and sorted the assistance that my friend needed for the airport
April 12, 2025
Reply from Hays Travel - Ayr
Thanks very much for your kind feedback , it's greatly appreciated, Louise
Reply from Hays Travel - Ayr
Thank you for the lovely feedback
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