Kay listened to what we wanted from our bespoke holiday, arranged all the flights to 3 locations and helped us choose our hotels. She was very knowledgeable in attractions and things to see in one of... See more
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All the staff in the Ayr branch are great. Nicola booked our holiday for us but felt like the whole team contributed to making it right for us with advice on hotels and activities. We left with a holi... See more
Company replied
The attention to detail on our recent cruise was second to none! From the booking process until our return everything went like clockwork! We are elderly, which made the excellent planning very import... See more
Company replied
Nicola turned a potential honeymoon disaster into a honeymoon dream. Thank you so much for helping us and we can’t wait for our holiday ☀️
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Alloway Street, KA7 1SP, Ayr, United Kingdom
- 01292840294
4.9
Excellent
573 reviews
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Reply from Hays Travel - Ayr
Thanks very much for your kind feedback, it's greatly appreciated, Louise
The lady who served us was very…
The lady who served us was very friendly and helpful I would recommend hays travel.
July 1, 2025
Reply from Hays Travel - Ayr
Thank you very much for your kind feedback, it's greatly appreciated, Louise
The woman that helped us book our…
The woman that helped us book our holiday was so friendly and extremely helpful which we really appreciated
July 7, 2025
Reply from Hays Travel - Ayr
Thank you very much for your kind comments, it's greatly appreciated, Nicola
Staff member very efficient
Staff member very efficient , pleasant and Helpful and gave good advice
July 6, 2025
Reply from Hays Travel - Ayr
Hi, Thank you so much for your kind feedback :) Abbi
Britney was informative patient and…
Britney was informative patient and eager to help me find the holiday that best suited She had a bright sense of humour offering that extra service that made booking a pleasure
July 6, 2025
Reply from Hays Travel - Ayr
Thank yo very much for your lovely feedback, it's greatly appreciated, Britney
Nicola is always lovely and helpful and…
Nicola is always lovely and helpful and nothing is a bother.
July 5, 2025
Reply from Hays Travel - Ayr
Thank you very much for your lovely feedback, it's greatly appreciated, Nicola
Amazing!
We came in with a very open mind for our holiday next year, Nicola was excellent with recommendations and found our dream holiday spot that we are so excited to have booked! A belated child free honeymoon! Nicola is very chatty and enthusiastic which made the experience so fun. We have booked twice before with Hays travel Ayr (Kay) and it has been fantastic!
July 6, 2025
Reply from Hays Travel - Ayr
Thank you very much for your lovely feedback, it's greatly appreciated, Nicola
The sales assistant was excellent
The sales assistant was excellent, very knowledgeable & pleasant. I book all my holidays with Hays travel in Ayr. They always go the extra mile
July 5, 2025
Reply from Hays Travel - Ayr
Hi Alexander, thank you for your kind feedback :) Louise
Kay was very friendly and knowledgeable…
Kay was very friendly and knowledgeable and made our visit a pleasure.
Job done quickly and efficiently!
July 5, 2025
Reply from Hays Travel - Ayr
Hi Alasdair, thank you for your kind feedback :) Kay
Friendly informative staff
June 27, 2025
Reply from Hays Travel - Ayr
Hi David, thank you for your kind feedback :) Emma
very friendly from…
Nicola the rep was very friendly from the offset. She gave helpful advice and made sure that we were getting the best value for money
July 1, 2025
Reply from Hays Travel - Ayr
Hi Michelle, thank you for your kind feedback :) Nicola
Reply from Hays Travel - Ayr
Thanks for your kind feedback, it's greatly appreciated, Kay
Nicola was very friendly and helpful in…
Nicola was very friendly and helpful in booking our cruise
June 24, 2025
Reply from Hays Travel - Ayr
Thank you so much for the lovely feedback. Cheers Nicola
Thank you Nicola
Nicola at your Ayr branch is so helpful, she is full of fun and enthusiasm. Infact all your staff at Ayr are very knowledgeable and professional. All ways trying to get the best holiday for us. Thank you Nicola.
June 26, 2025
Reply from Hays Travel - Ayr
Thank you so much for your kind comments, it's greatly appreciated, Nicola
Excellent friendly service
June 19, 2025
Reply from Hays Travel - Ayr
Hi Elaine, thank you for your kind feedback. Abbi
The girl did all she could to please…
The girl did all she could to please us. Listening to our requests. Very pleasant.
June 10, 2025
Reply from Hays Travel - Ayr
Hi Isobel, thank you for your kind feedback :) Britney
Friendly and professional service…
All the girls in the shop were really friendly and chatty. I booked with Kay in Ayr and she gave some great advice and pointers. I always book holidays myself online but Kay took the stress out of it all (and bought me back hours of time searching for holidays!). Will definitely be using Hays again. Thank you.
June 14, 2025
Reply from Hays Travel - Ayr
Thank you so much for the lovely feedback. Kay
The colleague who assisted us was very…
The colleague who assisted us was very knowledgable and patient as this was the first time we have ever booked a holiday do had no idea what we were doing. Would certainly recommend to anyone thinking of booking a holiday.
June 8, 2025
Reply from Hays Travel - Ayr
Hi Stuart, Thanks so much for your kind feedback!......It is very Appreciated. Abbi :)
Louise
Louise, AKA Emma, was an excellent salesperson. Her personal knowledge of the cruise simply piqued my interest and little details she emparted added to my enthusiasm. Even knowing my cabin number in advance was a new experience! Louise even looked into getting details on my travelling from home to rosyth which was above and beyond. Many thanks
June 8, 2025
Reply from Hays Travel - Ayr
Thank you so much for your kind review...it is very much appreciated.
Kay was amazing
Kay was amazing , had so much patience , would definitely book with her again 😊
June 4, 2025
Reply from Hays Travel - Ayr
Thank you so much for your kind review...it is very much appreciated.
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