We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
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See what reviewers are saying
Kaz is amazing and was so helpful in securing us a great deal on a family holiday. Would highly recommend everyone in the Barry branch.
Company replied
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... See more
Company replied
My friends and I called into the Barry shop to see what was available for us, we had some ideas on where we would like to look at and the relevant dates. Tayla who served us was so helpful and found... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
145 Holton Road, CF63 4HP, Barry, United Kingdom
- 01446 688 392
4.9
Excellent
510 reviews
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Excellent service yet again
We’ve just booked another amazing holiday through Hannah Prosser at Hays Travel Barry — this time to beautiful Rhodes — and once again, the service has been absolutely outstanding.
Hannah has previously helped us organise incredible trips to Las Vegas and a Caribbean cruise, and each time she has been friendly, knowledgeable, and incredibly efficient. Nothing is ever too much trouble, and she always takes the time to understand exactly what we’re looking for. Her recommendations are always spot-on, and the booking process is smooth and stress-free from start to finish.
It’s so reassuring to know we can trust her to take care of everything. We wouldn’t book a holiday with anyone else now. Highly recommend Hannah to anyone looking for a reliable, professional, and genuinely helpful travel agent!
May 15, 2025
Unprompted review
Reply from Hays Travel - Barry
Thank you for the kind review :)
Very well informed on cruises and…
Very well informed on cruises and answered all our questions, very similar to the chap that booked our first cruise which is why we came back, will be using Hays for all our holidays!
May 11, 2025
Reply from Hays Travel - Barry
Hi Richard, Thank you for your kind words. Thank you once again for booking with myself and thank you for booking with Hays Travel. Thank you Adam :)
Donna was very helpful and patient with…
Donna was very helpful and patient with my enquiries and did not make me feel uncomfortable
May 15, 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
A very satisfying experience
Peter was so helpful in guiding us to the right choice.we left feeling very comfortable that the booking was the right choice for us.
May 11, 2025
Reply from Hays Travel - Barry
Thank you so much for your kind review. Thank you so much for booking with me. Thanks Peter :)
Kaz and Lisa at Hays barry were so helpful
I was looking for airline tickets to America and online was really confusing Lisa was a great help finding tickets and Kaz did a fabulous job booking me in and talking to me about the trip thank you both of you for your help I hope we never loose travel agents
May 10, 2025
Reply from Hays Travel - Barry
Thank you Nadia for taking the time for this kind review and comments. We are all here to help as much as we can.
Kaz
As soon as my partner and I walked…
As soon as my partner and I walked through the door we instantly felt welcome with smiles all around,
We wanted to book a cruise for 2027
The Young Lady who helped us I think her name is (Kaz) she was very knowledgeable about booking Cruises,
And was very helpful made my partner and I feel very relaxed, now our Cruise is all booked up.
Thank you Hays Travel.
May 2, 2025
Reply from Hays Travel - Barry
Thank you Diane for taking the time to do a review and saying The Young Lady. Made my day. We are all here for you any time. Thanks Kaz
Great service just told Lisa at Hays in…
Great service just told Lisa at Hays in Barry what I wanted and she did everything for me flights hotel and transfers nothing to much trouble 😁 Had a great holiday and booked again.
May 1, 2025
Reply from Hays Travel - Barry
Thank you for the kind reply
The lady that made are booking was very…very professional
The lady that made are booking was very helpful and professional.
April 27, 2025
Reply from Hays Travel - Barry
Thank you for taking the time to give your feedback
Everything you would expect from…
Everything you would expect from professional travel agents was offered and a holiday was booked on the strength of knowledge, with time and care taken.
May 1, 2025
Reply from Hays Travel - Barry
Thank you for your lovely message, as always appreciate you coming back to me time and time again. Thanks Kaz x
Great service very friendly staff…
Great service very friendly staff explaining all questions asked.would recommend definitely book again good deal.
April 29, 2025
Reply from Hays Travel - Barry
Thank You for the kind feedback
Would Recommend
Very helpful and happy to spend time with us looking for the right holiday.
April 18, 2025
Reply from Hays Travel - Barry
Thank you for the kind reply
Reply from Hays Travel - Barry
Hi Maxine, Thank you for booking with us and for your kind words. Thanks Adam :)
Booked our cruise with Peter at Barry…
Booked our cruise with Peter at Barry store over messenger, (not during office hours) he got back to me straight away with any questions I had, nothing was a problem for him. Would definitely book another holiday with him.
April 9, 2025
Reply from Hays Travel - Barry
Hi Lisa. Thank you so much for booking with us. Thank you so much for your feedback for Pete. Much appreciated. Thanks Adam :)
Donna was so helpful
Donna was so helpful, nothing was too much trouble. She was very patient with us. Will definitely book with you again.
March 27, 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
Great travel company
The agent explained all the hotels and answered all our questions in detail he got a great holiday and flights to jamaica thanks hays travel
April 6, 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
made to feel welcome in the branch
March 27, 2025
Reply from Hays Travel - Barry
Hi, thank you so much for booking with us and your great lovely review. Thanks Adam :)
Very helpful
Staff were pleasant, polite and very helpful and nothing was too much trouble whilst choosing our holiday
March 30, 2025
Reply from Hays Travel - Barry
Hi Rosemary, Thank you so much for your lovely review :) Thanks Adam
Amazing customer service from Nia
Amazing customer service from Nia, she was very informative and knew exactly what we were looking for on holiday.
March 30, 2025
Reply from Hays Travel - Barry
Thank You for the kind feedback
Adam from Hayes Travel
Adam from Hayes Travel, Holton Road, Barry was so helpful. Made the booking
easy and enjoyable. Nothing was too much trouble for him. Very good at his job.
March 29, 2025
Reply from Hays Travel - Barry
Thank you for the kind feedback
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