Hays Travel - Barry Reviews 

496
TrustScore 5 out of 5

4.9

145 Holton Road, CF63 4HP Barry, GB


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Rated 5 out of 5 stars

The travel consultant, Sacha, was polite, professional and knowledgeable. He gave us good advice on all the options and we are very pleased with the holiday booked.

Company replied

Rated 5 out of 5 stars

Full understanding of what we wanted. It was a CRUISE in the Baltic Sea. Basically Southampton etc-. Amazing how few there are. Anyhow,we had full attention from Donna who was so pleasant and bright w... See more

Company replied

Rated 5 out of 5 stars

The staff are very helpful and efficient at Hay's travel in Barry Vale of Glamorgan, nothing was too much trouble. I'll always go there to book my holidays. The booking was quick also they sorted out... See more

Company replied

Rated 5 out of 5 stars

We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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4.9

All reviews

(496)

118,912 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable travel consultant

The travel consultant, Sacha, was polite, professional and knowledgeable. He gave us good advice on all the options and we are very pleased with the holiday booked.

June 25, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Mikaela,

Thank you for your wonderful feedback! We are so pleased to hear that you are happy with your holiday booking.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Kaz was amazing

Kaz was amazing. Informative and very helpful.

June 25, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you so much for your very kind words. We are always here to help.

Rated 5 out of 5 stars

Really helpful and happy to look at all…

Really helpful and happy to look at all options to suit our requests…..if you can get my name correct that would be a plus!

June 18, 2026
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Reply from Hays Travel - Barry

Thank you for taking the time to submit your comment. Always here to help.

Rated 5 out of 5 stars

Kas is extremely knowledgeable and so…

Kas is extremely knowledgeable and so helpful she managed to make our holiday happen when we hit a problem but she solved it expertly

June 18, 2026
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Reply from Hays Travel - Barry

Thank you so much for your comments and thank you so much for booking with us once again :)

Rated 5 out of 5 stars

Seen by kaz ,she was very helpful in…

Seen by kaz ,she was very helpful in dealing with my holiday requests

June 7, 2026
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Reply from Hays Travel - Barry

Gary,

We are so pleased we could help with your holiday requests. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Always empathetic staff

Always empathetic staff , very knowledgeable

June 6, 2026
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Reply from Hays Travel - Barry

Jason Woodiwiss,

We are so pleased to hear you had a positive experience with our staff. Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service caz the assistant in…

Excellent service caz the assistant in the barry office was very friendly and very helpful couldn't do enough for us with our booking

June 7, 2026
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Reply from Hays Travel - Barry

Thank you for your very kind words. Glad to get you sorted. And we are always here to help

Rated 5 out of 5 stars

The staff are very good and friendly

The staff are very good and friendly
The down side every time we visit we work out with another holiday booked and thats 5 this year

May 28, 2026
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Reply from Hays Travel - Barry

That's so funny. You need to close your eyes while walking passed. And we are always here to help

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful. Came back promptly with answers to our queries. Thanknyou.

May 30, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you for booking with us once again and your kind comments :)

Rated 5 out of 5 stars

Was all done & dusted rather quickly &…

Was all done & dusted rather quickly & efficiently. The lady found us a great deal too which ticked all our boxes.

May 17, 2026
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Reply from Hays Travel - Barry

Thank you for the kind words. Always a pleasure to get you booked and always here to help.

Rated 5 out of 5 stars

Helpful

Helpful, knowledgeable professional

May 22, 2026
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Reply from Hays Travel - Barry

Thank you for the very kind words. Always here to help

Rated 5 out of 5 stars

Friendly efficient staff.

Friendly efficient staff.
Got my holiday booking sorted quickly and so easy.

May 21, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you so much for the very kind words. Always here to help.

Rated 5 out of 5 stars

Great service yet again!

Great service yet again! How to satisfy 18 holiday makers, Hays can! Thanks Donna for your patience.

May 17, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Amanda,

Thankyou for your kind words.
We're so glad we could satisfy your group!
Thankyou for booking with us again and we look forward to seeing you in the future.

Kind Regards
Hays Travel Barry

Rated 5 out of 5 stars
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Hi Kenneth,

We're happy to hear that our assistance was beneficial for you and your wife. Thank you for sharing your positive experience with us.

Kind Regards
Hays Travel Barry

Rated 5 out of 5 stars

Friendly and full of knowledge

Friendly and full of knowledge

May 3, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Aaron,

We appreciate your positive feedback and are so happy to hear you found our team helpful and knowledgeable!

Kind Regards
Hays Travel Barry

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