Hays Travel - Barry Reviews 

509
TrustScore 5 out of 5

4.9

145 Holton Road, CF63 4HP Barry, GB


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Rated 5 out of 5 stars

We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.

Company replied

Rated 5 out of 5 stars

Kaz is amazing and was so helpful in securing us a great deal on a family holiday. Would highly recommend everyone in the Barry branch.

Company replied

Rated 5 out of 5 stars

We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... See more

Company replied

Rated 5 out of 5 stars

My friends and I called into the Barry shop to see what was available for us, we had some ideas on where we would like to look at and the relevant dates. Tayla who served us was so helpful and found... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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4.9

All reviews

(509)

123,986 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff are very helpful and…

The staff are very helpful and efficient at Hay's travel in Barry Vale of Glamorgan, nothing was too much trouble. I'll always go there to book my holidays. The booking was quick also they sorted out a return transfer at a reasonable price.

April 29, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you so much for your kind review and for booking with us. :)

Rated 5 out of 5 stars

Kaz was great

Kaz was great. She listened, advised and generally great service.

April 22, 2026
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Reply from Hays Travel - Barry

Thank you so much for booking with us and your kind review. :)

Rated 5 out of 5 stars

Lovely team to book a holiday with

Really helpful and friendly staff when booking a holiday either in the phone or in person. Thank you ☺️

April 19, 2026
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Reply from Hays Travel - Barry

Thank you so much for your kind review and booking with us once again :)

Rated 5 out of 5 stars

Christmas Cruise.

I visited the Hays branch in Barry and met Donna who gave me help with a P&O Christmas cruise. She was so welcoming and friendly and gave me all the options available before making a booking.
Thanks to Donna I can now look forward to a warm and sunny christmas on board The Azura!

April 14, 2026
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Reply from Hays Travel - Barry

Thank you so much for booking with us and your kind review :)

Rated 5 out of 5 stars

When I called in to my Barry store I…

When I called in to my Barry store I approached Donna who helped me find exactly what I wanted at the right date I was looking for.
She was very professional and also friendly which helped me feel relaxed and listened to.
I never have any complaints.
Highly recommended service

April 1, 2026
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Reply from Hays Travel - Barry

Thank you for booking with us once again. I will pass on your comments about Donna. Thank you once again :)

Adam :)

Rated 5 out of 5 stars

As always, great service.

As always, great service . Kaz was very helpful with securing the booking I was after and going the extra mile. Thank you again Hays. Always recommend to my friends.

March 3, 2026
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Reply from Hays Travel - Barry

Thank you for taking the time and the very kind words. Always here to help

Rated 5 out of 5 stars

Finding best deal for our budget

Finding best deal for our budget even whole computer network went down so did alot of it by phone they were very patient with all the difficulties

February 27, 2026
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Reply from Hays Travel - Barry

Thank you Keith for taking the time and the very kind words. Always here to help

Rated 5 out of 5 stars

Kaz and the team were fab

Kaz and the team could not have been more helpful in making some necessary changes to our booking. They got everything sorted. We would always look at booking with them for future trips. Thank you Kaz

February 28, 2026
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Reply from Hays Travel - Barry

Thank you for taking the time and the very kind words. Always here to help.

Rated 5 out of 5 stars

your representative Kas was very…

your representative Kas was very knowledgeable , extremely helpful and very friendly. such was the complexity of the booking we went back the following day and was greeted with the same great aptitude as the previous day. Kas is an asset to your company. thanks

February 21, 2026
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Reply from Hays Travel - Barry

Thank you so much for booking with us and we really appreciate your comments regarding Kaz. :)

Rated 5 out of 5 stars

Such lovely ,friendly,helpful staff

Such lovely helpful staff, found just what I wanted and explored all options when booking flights to Australia. Would definitely use them again. Overall a brilliant experience

February 21, 2026
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Reply from Hays Travel - Barry

Thank you so much for your kind words and for booking with us. It was our pleasure

Rated 5 out of 5 stars

Donna the sales person went over and…

Donna the sales person went over and beyond to help us find exactly what we were looking for x

February 21, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you so much for your kind words and for booking with us. It was our pleasure :)

Rated 5 out of 5 stars

Great service from Adam and the team

Great service from Adam and the team. They clearly know their onions and found me a cracking deal. Thank you, IE.

February 3, 2026
Hays Travel - Barry logo

Reply from Hays Travel - Barry

Thank you for taking the time and your kind words. Always here to help

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