We have booked many times with Hays Travel, and each time we get a cheerful welcome , and with their knowledged approach obtain exactly what we wanted.
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See what reviewers are saying
Kaz is amazing and was so helpful in securing us a great deal on a family holiday. Would highly recommend everyone in the Barry branch.
Company replied
Friendly knowledgable staff who make you comfortable making what can be major decisions.
Company replied
We are new to cruise ships and this is the first time we have decided on a river cruise but the second time dealing with Peter at Hilton Road Barry who helped us before with a Northern Lights cruise... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
145 Holton Road, CF63 4HP, Barry, United Kingdom
- 01446 688 392
4.9
Excellent
509 reviews
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Seen by kaz ,she was very helpful in…
Seen by kaz ,she was very helpful in dealing with my holiday requests
June 7, 2026
Reply from Hays Travel - Barry
Gary,
We are so pleased we could help with your holiday requests. Thank you for your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Barry
Jason Woodiwiss,
We are so pleased to hear you had a positive experience with our staff. Thank you for your kind words.
Kind Regards
Hays Travel
Excellent service caz the assistant in…
Excellent service caz the assistant in the barry office was very friendly and very helpful couldn't do enough for us with our booking
June 7, 2026
Reply from Hays Travel - Barry
Thank you for your very kind words. Glad to get you sorted. And we are always here to help
The staff are very good and friendly
The staff are very good and friendly
The down side every time we visit we work out with another holiday booked and thats 5 this year
May 28, 2026
Reply from Hays Travel - Barry
That's so funny. You need to close your eyes while walking passed. And we are always here to help
Very much appreciated Sacha extensively…
Very much appreciated Sacha extensively looking at at different times and dates which suited our
Schedule Thank you
May 31, 2026
Reply from Hays Travel - Barry
Thank you for booking with us once again and thank you for your lovely comments :)
Extremely helpful
Extremely helpful. Came back promptly with answers to our queries. Thanknyou.
May 30, 2026
Reply from Hays Travel - Barry
Thank you for booking with us once again and your kind comments :)
Was all done & dusted rather quickly &…
Was all done & dusted rather quickly & efficiently. The lady found us a great deal too which ticked all our boxes.
May 17, 2026
Reply from Hays Travel - Barry
Thank you for the kind words. Always a pleasure to get you booked and always here to help.
Reply from Hays Travel - Barry
Thank you for the very kind words. Always here to help
Friendly efficient staff.
Friendly efficient staff.
Got my holiday booking sorted quickly and so easy.
May 21, 2026
Reply from Hays Travel - Barry
Thank you so much for the very kind words. Always here to help.
Staff were friendly and helpful and…
Staff were friendly and helpful and holiday booked quickly
May 12, 2026
Reply from Hays Travel - Barry
Thank you for your kind words. Always here to help.
Great service yet again!
Great service yet again! How to satisfy 18 holiday makers, Hays can! Thanks Donna for your patience.
May 17, 2026
Reply from Hays Travel - Barry
Amanda,
Thankyou for your kind words.
We're so glad we could satisfy your group!
Thankyou for booking with us again and we look forward to seeing you in the future.
Kind Regards
Hays Travel Barry
great help for me &wife .
April 19, 2026
Reply from Hays Travel - Barry
Hi Kenneth,
We're happy to hear that our assistance was beneficial for you and your wife. Thank you for sharing your positive experience with us.
Kind Regards
Hays Travel Barry
Reply from Hays Travel - Barry
Aaron,
We appreciate your positive feedback and are so happy to hear you found our team helpful and knowledgeable!
Kind Regards
Hays Travel Barry
No hard sell just help
Nothing was too much trouble staff showed us accommodation and possible excursions at our destinations
No hard sell just help
May 6, 2026
Reply from Hays Travel - Barry
Thank you so much for your kind feedback!
We’re really pleased to hear that you felt supported without any pressure — that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your experience, and we look forward to helping you plan your next getaway! ✈️
5 STARS all the way
Adam was amazing helping me book my cruise. He was very knowledgeable and helpful and nothing was too much trouble. Very accommodating of all my questions and I had a lot. This was my first time using Hays Travel and it womt be my last. Just brilliant.
May 2, 2026
Reply from Hays Travel - Barry
Thank you so much for your kind review and once again thank you so much for booking with us. :)
Excellent customer service
The assistant went through all the options and cabin locations/prices until she found us something to suit us. She was very patient and went over and above to help us. Great experience.
May 3, 2026
Donna was professional and explained…
Donna was professional and explained every step clearly and concisely.
She found me.what.looks to be a varied and very exciting holiday, will definitely book with her again
May 3, 2026
Reply from Hays Travel - Barry
Thank you so much for your kind words. It was a pleasure helping you plan your holiday, and I’m delighted to hear you’re excited about it. I look forward to booking with you again! :)
Excellent service very comfortable…
Excellent service very comfortable booking holiday representative very helpful and friendly
May 1, 2026
Reply from Hays Travel - Barry
Thank you so much for your kind review, it was a pleasure assisting you with your Cruise. Thank you for booking with us :)
They found us a holiday just what we…
They found us a holiday that was just what we were looking for. They were so friendly and helpful and telling us places that was nice to go a visit when we were there. I always use hays travel and recommend them to people i know that are going on holiday.
April 27, 2026
The staff are very helpful and…
The staff are very helpful and efficient at Hay's travel in Barry Vale of Glamorgan, nothing was too much trouble. I'll always go there to book my holidays. The booking was quick also they sorted out a return transfer at a reasonable price.
April 29, 2026
Reply from Hays Travel - Barry
Thank you so much for your kind review and for booking with us. :)
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