We sat down with Mo, she was so polite,friendly,very professional and easy to speak too. We said where we wanted to stay Mo was straight on it within 20min's it was all done, also she gave us same in... See more
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Always book my holidays here. Staff are so knowledgeable, and nothing to much trouble, help you find the best deal . And all staff are lovely and I have sat with most of them. Kayleigh who booked th... See more
Company replied
Mo is absolutely brilliant (Basildon) ! Even though we changed our minds completely of where we are going to travel too, this was not a problem at all ! We were booking an Adventure holiday for my... See more
Company replied
Third year we have booked our holiday with Hays travel in Basildon shopping center, couldn't fault previous years service and this year was just as good. All staff friendly helpful and not pushy, good... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
42 Eastgate centre, SS14 1AE, Basildon, United Kingdom
- 01268858425
4.9
Excellent
2K reviews
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Rosie was so helpful
Rosie was so helpful
She gave us some really good tips when booking a cruise and these were things we hadn’t thought of
Rosie was very professional and really knew about the cruise
August 3, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review!
Very knowledgeable polite and helpful…
Very knowledgeable polite and helpful with our booking
July 26, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review!
Always book my holidays here
Always book my holidays here. Staff are so knowledgeable, and nothing to much trouble, help you find the best deal . And all staff are lovely and I have sat with most of them.
Kayleigh who booked this holiday was absolutely amazing. Would highly recommend
August 2, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review
Excellent
Nothing less than what we have come to expect from the staff at Hays Basildon. Excellent.
July 25, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review
Rose was really helpful and found us a…
Rose was really helpful and found us a great hotel and holiday.
July 24, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review
Sam was excellent
Sam was excellent, she took her time to make sure we got the holiday we wanted
July 26, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
We sat down with Mo
We sat down with Mo, she was so polite,friendly,very professional and easy to speak too.
We said where we wanted to stay Mo was straight on it within 20min's it was all done, also she gave us same information on the area we are going to.
July 28, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
I always book my holidays at Hays…
I always book my holidays at Hays Basildon.They are always friendly, helpful and knowledgeable.The service is first class.i always recommend you to my family and friends
July 26, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Great staff very helpful and always…
Great staff very helpful and always answering any questions I asked
July 24, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Very helpful and answered our holiday booking all our…
Very helpful and answered all our questions
July 19, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
The agent we dealt with was so helpful…
The agent we dealt with was so helpful had good knowledge of the hotels and very polite.. the experience we had in the shop means we will definitely return for future bookings with you
July 26, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind review :)
Great member of staff Nicola Batterson
Great member of staff Nicola Batterson, very helpful and knowledgeable. Easy booking . Great service
July 24, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Good service good deals good value…
Good service good deals good value will.use them.again to book.a holiday
July 24, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Holiday Sorted Megan was very thorough and…
Megan was very thorough and professional in sorting out a holiday package for us,thank you.
July 21, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
Third year we have booked our holiday…
Third year we have booked our holiday with Hays travel in Basildon shopping center, couldn't fault previous years service and this year was just as good. All staff friendly helpful and not pushy, good advictoo. Thank you. 🤩
July 21, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you very much for your kind review, we are so glad you were happy with our service, we will let Mo know. Kayleigh :)
Very helpful staff
July 13, 2026
Reply from Hays Travel - Basildon Eastgate Centre
Thank you for your kind Review
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